Enterprise Rent-A-Car

4.3
401 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Nicholasville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Nicholasville Road location today.

Location

Enterprise Rent-A-Car
160 Hope Ct, Nicholasville, KY
40356, United States

Hours

Reviews

4.3
401 reviews
5 stars
285
4 stars
46
3 stars
18
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including problems with the cars provided.

Rental Process

Customers appreciated the quick and efficient rental and return processes, although some experienced issues with vehicle availability.

Communication

While many reviews noted good communication, some customers reported poor experiences with staff responsiveness and professionalism.

Overall Experience

The location received mixed feedback, with many positive experiences but also significant complaints regarding specific staff interactions and vehicle issues.
  • MB
    moe baker
    6 days ago
    5.0
    The entire experience was amazing from getting the car to the return, they were very friendly, they were playing basketball with my 5 years old son, and they even gave me a ride back after dropping off the car THANK YOU ALL
  • DM
    Don McGuire
    Nov 15, 2025
    5.0
    Amazing!! I will always choose Enterprise if I need a car rental. Great staff!!
  • JT
    James Talcott
    Nov 9, 2025
    5.0
    They were very courteous and understanding and went out of their way to help me. I would never go anywhere else.They're the best. Taylor,Clay,and Emily white out of their make sure I had the vehicle I needed.
  • OS
    Ozzie S******
    Oct 27, 2025
    4.0
    Taylor did his best to understand and correct our concerns after having not the greatest rental experience. My advice would be for customers to really inspect the cars before leaving the lot. Make sure that the heads up display wasn't cleaned wrong and destroyed the plastic that shields the speedometer and gauges. Once you get on the interstate heading towards your destination it's a little late and not being able to tell how fast your going is huge when your driving through the night. They are super nice in this location!
  • SM
    Sarah Mitchell
    Oct 23, 2025
    1.0
    Was involved in a car accident where insurance supplied a rental vehicle through enterprise. The car had some issues, unlocking and locking due to a key fob. At one point, I was unable to get me and my children in the vehicle because of this issue. We was at a store and trying to get back in the jeep renegade. I hit the unlock button till I heard the car doors unlocked. I quickly open the door, and the doors automatically locked back. Mind you I am in a parking lot with a six-year-old and a nine-year-old standing on a curb. Finally, I had to start the vehicle, Put it in drive, Put it back in park, And then turn the vehicle off and open the driver door for the doors to unlock. When I return the vehicle two hours later I Informed them of what happened I got “I’m sorry that happened to you”. The person doing the return inspection was more worried that insurance was not paying for a day even though I had it in writing that they would and when I picked it up from Enterprise it was due back the day I returned it. She wanted to see the proof and I happily showed her. This also deterred me from using the enterprise car lot attached to them. We had been talking to Natasha and was planning on looking and using them to buy our replacement car. Very disappointed in their customer service and lack of concern for safety of their renters.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Nicholasville, KY?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, van rentals, and luxury cars to suit your needs.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

The rental location is open from 8:00 AM to 6:00 PM Monday through Friday.