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Hey Newport neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation?
In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 115 Pavilion Pkwy, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it.
Swing by the shop today, or get in touch with us at (859) 547-1495.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
787 reviews
5 stars
602
4 stars
50
3 stars
24
2 stars10
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, kindness, and willingness to go above and beyond to assist, particularly highlighting individuals like Tanner, Ari, and Antonio.
Efficiency
Customers frequently noted quick service and timely repairs, with many expressing satisfaction at being helped promptly even during busy times.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer service, particularly regarding appointment management and upselling tactics.
Facility Cleanliness
The location was described as clean and well-kept, contributing to a positive overall experience for many customers.
Honesty and Transparency
Some customers expressed concerns about perceived dishonesty in service recommendations, suggesting a need for clearer communication and trust.
- TBTodd BarabashNov 12, 20251.0Tire pressure dropped from 42 to 30. Went here to have it fixed. 1st diagnosis was tread was shot and could not be fixed. 2nd diagnosis after Sales Manager intervened said it could be fixed and tread was fine. Picked it up when notified it was done. Paperwork stated "nothing found in tire". Next day tire dropped to 39 and then 33 following day. Took to Pep Boys and they found valve stem was faulty and they fixed at no charge since tires were still under warranty.
- AGAlexander GorshkovNov 8, 20252.0I had an issue with a brake bulb. They said my body control module was broke and my bulb didn't work. They said they had replaced the bulb and told me they would call me to provide a quote for the module replacement. I waited for a couple of days and nobody contacted me. I scheduled an appointment in the Ford dealership and they didn't find any issues with my body control module. Everything worked. I just wasted my time for it. They were fine with a tire replacement in the past for an emergency situation about 2 years ago. Otherwise, I would prefer to go to the official dealership unless it's an oil change or tire related. Also when I was in a line, 2 representatives talked to one client. Instead of asking me how they can help, they were drawn to the issue the other rep was dealing with, but he wasn't asked to help them. I found that very "professional" and it resulted in a longer wait time. I wish it was a better experience but it is what it is.
- ANAnuel NevelsNov 4, 20251.0A joke of a tire shop. Apparently they’ve never seen a hub cap before. Broke off 2 faux lug nuts on the plastic hub cap with their impact before they realized they were fake. They broke off the first, thought that’s weird I should do that again. Seriously? Then they took my valve stem and instead of putting them through the holes in the hub caps bent them around to the rim and hammered the hub caps over top which caused one to break in half and they didn’t think that was an issue. When all you do is tires it’s down right impressive to be this incompetent.
- BWBill WilkinsonOct 29, 20255.0I wanted to give a shout out to Tire Discounters in Newport, Kentucky. I blew a tire coming off the highway this morning and was far from home. I spoke with Ari at the front desk and explained my predicament. At first, it didn’t appear like they were going to be able to help me because they had eight or nine cars ahead of me. Ari came out to look at my tire and he said if he had the tire, he would personally put it on quick for me so I could be on my way. Very rarely do we see this kind of Customer Service and attention to someone in need. Ari and the entire Tire Discounter Team went above and beyond for me today. While I was waiting, I also witnessed the staff calling every customer by their first name and even congratulated one customer on their early retirement. They treat everyone like family and I give them my highest recommendation. Thank you again for helping out a stranger in need today. Wishing you continued success.
- SGSean GuilfoileOct 25, 20255.0I dropped my car off at 11am to get my tire repaired after discovering it was flat from an embedded screw in the tread. My other vehicle, which my partner drove to pick me up after dropping off our vehicle with the flat, purely coincidentally was reading slightly low tire pressure in 3 out of 4 tires (in was a very cold morning). We started to top off the tires in the parking lot with our own air compressor, when a Tire Discounters Newport tech came over named Johnny, and offered to fill all of the tires for us to save us the trouble... Such a nice gesture, even though things were obviously very busy overall!! Thank you, Johnny! They told us when we dropped our car off for the flat repair that it would take about 3 hours to get to it and complete the job, and that's exactly the time it took. We had our car back by 2pm! Additionally, to our surprise, and for whatever very generous reason, when we went to pick up the car and pay our bill, Tire Discounters Newport said it had been taken care of and we were good to go! What!?!? Given the world of contention and self-servingness in which we're all living these days, this was such a wonderful act and experience! The facility is clean and well-kept and all of the staff were extremely friendly, helpful, and efficient with getting us in and out of there and on our way. Thank you, Tire Discounters Newport! We will definitely be back!
Frequently Asked Questions About Tire Discounters
How do I know if I need an alignment?
The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.
How do I get a free alignment?
At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.
How much is an alignment at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any 4 tire purchase with installation. Normally, a 4 wheel alignment at Tire Discounters is $129.99 and comes with a 12 month warranty. For multi year alignment policies, you can have as many alignments as you need within the specified time period.
What’s included with installation at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any four tire purchase with installation. We also include mounting and balancing, lifetime rotation, lifetime balancing, lifetime tire pressure adjustments, and free tire repair, all designed to help make your tires last longer.
How often should you get your tires rotated?
Most tire manufacturers recommend you get your tires rotated every 5,000 miles or so to ensure even tread wear that extends tire life.
Can I finance my tires or automotive service at Tire Discounters?
Yes, Tire Discounters offers a credit card with flexible financing options and benefits. You can even prequalify with no impact to your credit score.
Does Tire Discounters offer a Road Hazard warranty?
Yes, Tire Discounters offers Road Hazard, we call it the Worry Free Guarantee. No matter where you are in the country, if you hit something and your tire is damaged as a result, we'll fix or replace it. In other words, we'll be a phone call away no matter where the road takes you.
Do I need an appointment at Tire Discounters?
No, appointments at Tire Discountes are never required, but always recommended.
Which brands of tires does Tires Discounters carry?
Tire Discounters carries all major brands, including Michelin, Cooper, Goodyear, BFGoodrich, General, Kenda, Nexen, Pirelli, and Toyo (and many more).
How much is tire repair at Tire Discounters?
For only $34.99, Tire Discounters repairs tires using a vulcanized patch, the best in the industry. We dismount the tire, patch it from the inside, remount the tire, and balance it. If you bought your tire from us, tire repair is FREE for the life of your tire.
Does Tire Discounters fill up tires for free?
Yes, no matter where you bought your tires, we'll fill them up for free. Can you believe some places still charge for this?
Does Tire Discounters sell used tires?
No, Tire Discounters does not sell used tires. We do offer a large selection of new tires at an affordable price point, along with flexible financing options for your convenience.
What is the special offer Tire Discounters provides when purchasing 4 tires?
Tire Discounters includes a free 4-wheel alignment, valued at $129.99, with any standard 4-tire installation to help extend tire life and provide more value.
What tire brands does Tire Discounters carry at their Newport Pavilion location?
Tire Discounters carries a large selection of major tire brands including Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more to suit various customer needs.
Do I need an appointment to get service at Tire Discounters in Newport?
No, appointments are never required at Tire Discounters, but they are always recommended for convenience and to minimize wait times.
What types of automotive services does Tire Discounters offer besides tires?
They offer services including oil changes, brake service, shocks and struts installation, suspension service, wheel alignment, tire repair, auto glass repair and installation, and more.
What payment methods are accepted at Tire Discounters Newport Pavilion?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Financing options, Mastercard, and Visa.
What are the store hours for Tire Discounters in Newport Pavilion?
The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 4:00 PM, and closed on Sundays. Certain holiday closures apply as well.
Is Tire Discounters in Newport Pavilion accessible for customers with disabilities?
Yes, the location has a wheelchair-accessible entrance, parking, seating, and restroom facilities to accommodate customers with disabilities.
Which nearby places can customers visit before or after their appointment at Tire Discounters?
Customers can visit Newport Pavilion shopping center, enjoy a meal at IHOP or New China Buffet, or pick up groceries at Kroger Marketplace, all conveniently close to Tire Discounters.
Are there nearby banks or financial services near Tire Discounters in Newport Pavilion?
Yes, customers can access financial services at nearby locations including Fifth Third Bank, U.S. Bank, and Western Union, which are close to Tire Discounters.
If I need quick food options, what restaurants near Tire Discounters can I try?
Near Tire Discounters, options include MLB Ballpark Bites for food delivery, Domino's Pizza, Pardon My Cheesesteak, and SNOWFOX for quick meals before or after your visit.