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Hey Newport neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation?
In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 115 Pavilion Pkwy, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it.
Swing by the shop today, or get in touch with us at (859) 547-1495.
Many customers praised the staff for their friendliness, helpfulness, and willingness to go above and beyond to assist.
Service Quality
There were mixed reviews regarding the quality of service, with some customers experiencing issues with tire installations and diagnostics.
Timeliness
Several reviews highlighted long wait times for scheduled appointments and services, leading to frustration among customers.
Pricing Concerns
Some customers felt that the pricing was high and expressed concerns about being upsold on unnecessary services.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with specific staff members like Tanner and Bernie.
RJ
Randy Jackson
Dec 26, 2025
1.0
My tire pressure system showed that one of my tires is losing air I go to this location the representative instantly tells me I need new tires which okay I might of but what got me was my tire pressure system was still on when I drove off ! I called they said it will reset in 20 minutes it never did, I drive a 2020 Chevy Malibu it doesn’t automatically reset so I drive back now I have a bad tire pressure system. I wouldn’t have bought new tires when it was my tire pressure sensor that was off I just feel like they didn’t even take the time to diagnose my problem they just want your money I’m still dealing with my tire pressure system they want more money now they suggest all for be replaced which is even more money like overall horrible experience will do business with other tire shops from now on and other people be warned they all about sales less about customer service.
MR
Morrella Raleigh
Dec 20, 2025
5.0
GREAT service! I had a tire blowout and they got me in that day to replace my tires. I was back on the road in under an hour.
KR
Kyle Randall
Dec 4, 2025
1.0
More than 2 hours for a pre-scheduled oil change in the afternoon on a Thursday. This place is a joke. If something that takes other places 10-20 minutes takes them two hours, they need to change their scheduling procedure.
AC
Adam Caswell
Dec 1, 2025
1.0
A very disappointing experience…
Purchased 4 new tires this past Saturday. Following installation, as soon as I got on the highway the car shook like it was in an earthquake (it had been working perfectly before). The store was closed, so took it back as soon as the store opened on Monday morning.
Upon getting to the store, the clerk explained I’d have to drop the car off and it may take a while because “I didn’t have an appointment”. When I explained my appointment was on Saturday when I purchased the new tires and I was only back because they had been installed incorrectly, he could tell my frustration and said he’d “find a way to get me to the top of the list”. I Uber’d to work and waited.
That evening, they called to tell me my car was ready. Upon arriving to pick it up, the clerk said they had to courier a new tire from a different store and that I owed them $40 for the courier service. I was in awe at the audacity to charge me additional to fix a problem they created, and that I would not be paying anything beyond what I had paid for the new tires. The charge was taken care of.
I chose Tire Discounters because I like that they are headquartered in the region I live. It’s always best to support local business. However, this experience has me considering elsewhere for future tire needs.
EE
Elizabeth
Dec 1, 2025
1.0
Wow. Where do I even begin. They put the wrong size tires on my car. I have no idea how this happens when you specialize in selling tires. Blamed it on the computer system but when I look up my vehicle on their site it shows the correct tires that I should have had. I bring my car in the get the right size tires on and they come out and tell me " I broke your stud on your car but I am fixing it." When I ask them to put it in writing that they broke my stud and repaired it they said they "misspoke" and they didn't break it but then proceeded to tell me the "fixed" the broken one and put it back on my car. I will never ever bring my vehicles to this store. The manager Ari is awful and no one should be treated the way I was treated. My whole experience at this store was a joke and a disaster. All they seem to care about is getting in as many cars as they can instead of doing quality work. I would not recommend taking your vehicles to this store as I do not trust anything they did on my car and will be taking it back to the dealership for repair to the damage they did to my car.
The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.
How do I get a free alignment?
At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.
How much is an alignment at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any 4 tire purchase with installation. Normally, a 4 wheel alignment at Tire Discounters is $129.99 and comes with a 12 month warranty. For multi year alignment policies, you can have as many alignments as you need within the specified time period.
What’s included with installation at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any four tire purchase with installation. We also include mounting and balancing, lifetime rotation, lifetime balancing, lifetime tire pressure adjustments, and free tire repair, all designed to help make your tires last longer.
How often should you get your tires rotated?
Most tire manufacturers recommend you get your tires rotated every 5,000 miles or so to ensure even tread wear that extends tire life.
Can I finance my tires or automotive service at Tire Discounters?
Yes, Tire Discounters offers a credit card with flexible financing options and benefits. You can even prequalify with no impact to your credit score.
Does Tire Discounters offer a Road Hazard warranty?
Yes, Tire Discounters offers Road Hazard, we call it the Worry Free Guarantee. No matter where you are in the country, if you hit something and your tire is damaged as a result, we'll fix or replace it. In other words, we'll be a phone call away no matter where the road takes you.
Do I need an appointment at Tire Discounters?
No, appointments at Tire Discountes are never required, but always recommended.
Which brands of tires does Tires Discounters carry?
Tire Discounters carries all major brands, including Michelin, Cooper, Goodyear, BFGoodrich, General, Kenda, Nexen, Pirelli, and Toyo (and many more).
How much is tire repair at Tire Discounters?
For only $34.99, Tire Discounters repairs tires using a vulcanized patch, the best in the industry. We dismount the tire, patch it from the inside, remount the tire, and balance it. If you bought your tire from us, tire repair is FREE for the life of your tire.
Does Tire Discounters fill up tires for free?
Yes, no matter where you bought your tires, we'll fill them up for free. Can you believe some places still charge for this?
Does Tire Discounters sell used tires?
No, Tire Discounters does not sell used tires. We do offer a large selection of new tires at an affordable price point, along with flexible financing options for your convenience.
What is the special offer Tire Discounters provides when purchasing 4 tires?
Tire Discounters includes a free 4-wheel alignment, valued at $129.99, with any standard 4-tire installation to help extend tire life and provide more value.
What tire brands does Tire Discounters carry at their Newport Pavilion location?
Tire Discounters carries a large selection of major tire brands including Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more to suit various customer needs.
Do I need an appointment to get service at Tire Discounters in Newport?
No, appointments are never required at Tire Discounters, but they are always recommended for convenience and to minimize wait times.
What types of automotive services does Tire Discounters offer besides tires?
They offer services including oil changes, brake service, shocks and struts installation, suspension service, wheel alignment, tire repair, auto glass repair and installation, and more.
What payment methods are accepted at Tire Discounters Newport Pavilion?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Financing options, Mastercard, and Visa.
What are the store hours for Tire Discounters in Newport Pavilion?
The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 4:00 PM, and closed on Sundays. Certain holiday closures apply as well.
Is Tire Discounters in Newport Pavilion accessible for customers with disabilities?
Yes, the location has a wheelchair-accessible entrance, parking, seating, and restroom facilities to accommodate customers with disabilities.
Which nearby places can customers visit before or after their appointment at Tire Discounters?
Customers can visit Newport Pavilion shopping center, enjoy a meal at IHOP or New China Buffet, or pick up groceries at Kroger Marketplace, all conveniently close to Tire Discounters.
Are there nearby banks or financial services near Tire Discounters in Newport Pavilion?
Yes, customers can access financial services at nearby locations including Fifth Third Bank, U.S. Bank, and Western Union, which are close to Tire Discounters.
If I need quick food options, what restaurants near Tire Discounters can I try?
Near Tire Discounters, options include MLB Ballpark Bites for food delivery, Domino's Pizza, Pardon My Cheesesteak, and SNOWFOX for quick meals before or after your visit.