Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceAuto Restoration ServiceTransmission ShopBrake ShopEngine Rebuilding Service
John Nolan Auto Service handles auto repair for all makes and models. Our ASE Certified mechanics can diagnose and fix all servicing issues. We provide everything from Oil Changes to Overhauls on All Makes and Models! Serving the greater Cincinnati and Northern Kentucky areas. Contact us at (859) 261-8833.
Location
Hours
Reviews
4.3
267 reviews
5 stars
203
4 stars
19
3 stars
7
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service quality, with some praising the thoroughness and expertise of mechanics, while others expressed frustration over unresolved issues and poor diagnostics.
Pricing Transparency
Several reviews highlighted concerns about pricing discrepancies, with customers noting that final charges often exceeded initial estimates.
Customer Service
Feedback on customer service was varied; while many praised the friendliness and professionalism of staff, others reported negative interactions with specific employees.
Communication Issues
Multiple customers mentioned poor communication regarding vehicle status and repair updates, leading to dissatisfaction.
Trustworthiness
There were significant concerns about trust, with some customers feeling that they were misled about necessary repairs or overcharged.
- LTLeonard TaylorDec 10, 20255.0They were helpful with everything I needed done ill go back.
- ATAnthony TorloneNov 19, 20255.0Car shops are my biggest fear, I started with John Nolan after tire discounters claimed I had a bad ball joint and was dangerous to drive. I brought it to John Nolan and Pete took me out to the garage and showed me nothing was wrong with the ball joint, he showed how it should feel and let me try it as well. That was 5 years ago and that ball joint is there on the car. They don’t fix it unless it is broke and are good at explaining something is dangerous or just needs to be fixed in the future. In over 40 years I have never had such honest service, I have 6 cars in my fleet and they keep them road worthy at a fair price.
- JSJohn SpinnerNov 5, 20255.0Very friendly and professional people. They took good care of my car and made extra effort to ensure my car was clean when they finished. I highly recommend them.
- MMMattOct 22, 20251.0Way too expensive for the quality of work done. Avoid
- JRJonathan RodriguezOct 16, 20252.0Was told my oil change would be 60-70 dollars in the morning and then was charged 100 in the evening. I understand it was an estimate but to me that’s a big difference. It was more so the misinformation
Frequently Asked Questions About John Nolan Auto Service
Where is John Nolan Auto Service located?
John Nolan Auto Service is at 15 East 4th Street, Newport, KY 41071, across from the Peace Bell and near I-471.
What types of vehicles does John Nolan Auto Service work on?
They handle auto repair for all makes and models with ASE Certified mechanics.
What services does John Nolan Auto Service offer?
Services include Auto Repair, Air Conditioning, Battery, Brakes, Engine Repair, Oil Change, Tires, Wheel Alignment, and more.
What are the operating hours of John Nolan Auto Service?
They are open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 8:00 AM to 3:00 PM, and closed on Sundays.
How can I contact John Nolan Auto Service?
You can call them at (859) 261-8833.
Is John Nolan Auto Service open on Sundays?
No, they are closed on Sundays to be with family.
What nearby attractions can I visit when going to John Nolan Auto Service?
Nearby attractions include the World Peace Bell, a notable landmark across the street.
Are there other automotive service centers near John Nolan Auto Service?
Yes, nearby automotive service options include Source 1 Automotive, Goodyear Auto Service Center, and Supreme Auto & Detailing.
Where can I get an ignition interlock device near John Nolan Auto Service?
Intoxalock Ignition Interlock, specializing in safety equipment and car inspections, is located nearby.
What dining options are near John Nolan Auto Service?
Nearby dining includes Graeter's ice cream shop, Strong's Brick Oven Pizzeria, and Mad Mike's Burgers & Fries.