John Nolan Auto Service

4.3
264 reviews
John Nolan Auto Service. Call (859) 261-8833. John Nolan Auto Service Engine repair
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Business Details

15 East 4th Street, Newport, KY
41071, United States
(859) 261-8833
https://www.johnnolanauto.com/
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About

Auto Repair ShopAuto Air Conditioning ServiceAuto Restoration ServiceTransmission ShopBrake ShopEngine Rebuilding Service
John Nolan Auto Service handles auto repair for all makes and models. Our ASE Certified mechanics can diagnose and fix all servicing issues. We provide everything from Oil Changes to Overhauls on All Makes and Models! Serving the greater Cincinnati and Northern Kentucky areas. Contact us at (859) 261-8833.

Location

John Nolan Auto Service
15 East 4th Street, Newport, KY
41071, United States

Hours

Reviews

4.3
264 reviews
5 stars
200
4 stars
19
3 stars
7
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Several customers expressed frustration with unexpected price increases and perceived overcharging for services.

Customer Service

Mixed reviews on customer service; while some praised staff for being friendly and helpful, others reported unprofessional behavior and poor communication.

Quality of Work

Customers had varied experiences with the quality of repairs, with some satisfied and others reporting unresolved issues or new problems after service.

Timeliness

Some reviews highlighted quick service and fast turnaround times, while others noted delays and poor communication regarding the status of repairs.

Trustworthiness

A number of customers expressed concerns about the honesty and reliability of the service, with some feeling taken advantage of.
  • AT
    Anthony Torlone
    4 days ago
    5.0
    Car shops are my biggest fear, I started with John Nolan after tire discounters claimed I had a bad ball joint and was dangerous to drive. I brought it to John Nolan and Pete took me out to the garage and showed me nothing was wrong with the ball joint, he showed how it should feel and let me try it as well. That was 5 years ago and that ball joint is there on the car. They don’t fix it unless it is broke and are good at explaining something is dangerous or just needs to be fixed in the future. In over 40 years I have never had such honest service, I have 6 cars in my fleet and they keep them road worthy at a fair price.
  • JS
    John Spinner
    Nov 5, 2025
    5.0
    Very friendly and professional people. They took good care of my car and made extra effort to ensure my car was clean when they finished. I highly recommend them.
  • MM
    Matt
    Oct 22, 2025
    1.0
    Way too expensive for the quality of work done. Avoid
  • JR
    Jonathan Rodriguez
    Oct 16, 2025
    2.0
    Was told my oil change would be 60-70 dollars in the morning and then was charged 100 in the evening. I understand it was an estimate but to me that’s a big difference. It was more so the misinformation
  • CM
    Chris M.
    Sep 24, 2025
    5.0
    This was for warranty work on a car purchased at Carvana. They got the car in quickly and found the “problem”, that wasn’t a problem, but also found some other issues that were able to be covered under warranty, that we hadn’t specified.
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Frequently Asked Questions About John Nolan Auto Service

Where is John Nolan Auto Service located?

John Nolan Auto Service is at 15 East 4th Street, Newport, KY 41071, across from the Peace Bell and near I-471.

What types of vehicles does John Nolan Auto Service work on?

They handle auto repair for all makes and models with ASE Certified mechanics.