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Car-X Tire & Auto

4.6
(214 reviews)

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceCar-X
Car-X Tire & Auto in Newport, KY is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Newport, Southgate, Wilder, Fort Thomas, Woodlawn, Bellevue, & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Newport, KY Car-X Man at (859) 292-8600 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
1742 Monmouth Street, Newport, KY
41071, United States

Hours

Reviews

4.6
214 reviews
5 stars
182
4 stars
12
3 stars
2
2 stars
7
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some praising staff like Scott and Alex for their helpfulness, while others reported negative interactions.

Honesty and Trustworthiness

Many customers appreciate the honesty and transparency of the service, noting that they felt they were not being taken advantage of, although some expressed concerns about pricing discrepancies.

Quality of Work

Overall, the quality of repairs and services received positive remarks, with several customers noting quick and effective service, though there were isolated incidents of dissatisfaction regarding specific repairs.

Pricing Issues

Several reviews mentioned concerns about pricing, including feeling overcharged or quoted different prices for services, which led to some customers feeling misled.

Efficiency

Customers frequently praised the quick turnaround times for services, with many noting that they were able to get in and out in a timely manner.
  • RM
    Robert McKee
    Feb 21, 2026
    5.0
    What great service by Scott and Alex! Quick turn around time and great at identifying the issue quickly. I highly recommend them. Thank you Scott and Alex!
  • LC
    Linda Cobbs-Banks
    Dec 9, 2025
    2.0
    First time at this location and Scott was not a very good person to be handling customer service. I did not appreciate how he responded to me about a coupon and pulled the price of my service out of the air. Then tried to smooth it over after I agreed to go ahead and get my oil changed. This is not the way to treat customers and maybe you should reevaluation your customer service skills.
  • DH
    Dustin Hoepker
    Nov 17, 2025
    1.0
    Didn't tighten up the oil filter cap all the oil leaked out car sounds like crap after putting oil back in and trying to tighten it up will not stop leaking Update: the manager personally came to our house and looked over the car, says my wife caught it in time before any damage was done. The shop cleaned it up and says they checked everything over and that that van is fine.
  • JJ
    Jennifer Jacobs
    Nov 13, 2025
    5.0
    I love this shop. These guys are amazing. I’ve never felt good about going into car shops but these guys made me feel and continue to make me feel comfortable
  • FP
    Frank Paxton
    Oct 7, 2025
    5.0
    Scott and his guys are great. They fixed my problems and did it in a very timely matter. As a team, they couldn't have been nicer. They will continue to get my business.

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.

Brand Certified Facts from Car-X Tire & Auto

This information is certified by Car-X Tire & Auto and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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