Tire Discounters

4.3
1007 reviews

About

Tire ShopAuto Repair ShopOil Change Service StationBrake ShopCar Battery StoreAuto Spring ShopAuto Air Conditioning ServiceAuto MaintenanceAuto Glass ShopAlternator Repair
Hey Mount Washington neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation? In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 153 Brookside Ct, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it. Swing by the shop today, or get in touch with us at (502) 538-2000.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Tire Discounters
153 Brookside Ct, Mount Washington, KY
40047, United States

Hours

Reviews

4.5
523 reviews
5 stars
433
4 stars
15
3 stars
10
2 stars
8
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about dishonesty and poor communication regarding appointments and services.

Service Speed

Customers reported both quick service experiences and frustratingly long wait times, particularly for scheduled appointments.

Quality of Work

Mixed reviews on the quality of work, with some customers satisfied with repairs and others expressing concerns about unnecessary upselling and incomplete services.

Management Issues

Several reviews highlighted issues with management, including poor organization and lack of accountability, leading to customer dissatisfaction.
  • DM
    Darren Mooney
    Dec 24, 2025
    5.0
    Outstanding experience at Mt Washington Tire Discounters. They do great work with excellent customer service. Thank you!
  • AL
    Ashley Lemanski
    Dec 10, 2025
    5.0
    Mike at the front desk was VERY kind and helpful and I appreciate his help!
  • MM
    Matt M
    Dec 5, 2025
    1.0
    Terrible customer service. Lied and inconsiderate of customer time. Setup appointment online 12/01. This included 4 new tires. Appointment was scheduled for 12/05 at 8am. Called 12/04 at 4:30pm, to confirm my appointment and verify tires in stock for my 8am arrival. Customer sales rep stated the tires were in stock and ready for 12/05 8am appointment. Arrived 12/05 at 8am. Sales rep stated tires would not be in stock until approximately noon. I disclosed I called yesterday and they stated tires were stocked and confirmed appointment. Sales rep then mentioned the tires were ordered at 4:45 (12/04). Therefore sales rep I talked with on 12/04 lied about the tires being in stock. Lying to customers is not a good business model. Thanks for wasting my time this morning.
  • CH
    Carly Hardin
    Nov 26, 2025
    5.0
    I brought my car in to have a tire checked that wasn’t holding air. They found a nail in it and repaired it! It wasn’t a long wait and it was the day before Thanksgiving. Everyone there was nice and very professional I will return.
  • CD
    Chris Durr
    Nov 12, 2025
    1.0
    I will never return to this place, no matter what. I came in for an oil change on a typical Tuesday morning. There was one person in front of me so I expected it wouldn't take long. Every 30 minutes I would ask how much longer it would be, and was told repeatedly it wouldn't be much longer. I was there over 2.5 hours for a simple oil change. I never got an explanation on why it took so long, but was given a coupon for my next oil change, and was told by the manager that if I made an appointment for the next time I got my oil change, it wouldn't take nearly as long. So a couple of months later when I needed another oil change, I decided to use my coupon to save some money, and of course make an appointment so I wouldn't go through that nightmare again. I made my appointment for first thing in the morning, and even made sure to be standing there, first in line, waiting for them to open. The head mechanic talked to me as they prepared to open, and I had explained to him what had happened with my previous experience there. He assured me he would get my oil change done quickly, but unfortunately that did not happen. I was once again there for hours! A little over three hours to be exact. I was so infuriated. I demanded an explanation on why it took so long again to do my oil change, especially since I had made an appointment this time. I was then told by the head mechanic that he was told to get the other two customers done ahead of me. Even though I was there first, the manager, the very same manager that assured me an appointment would shorten my time there, told the mechanic to do the other customers cars first because they were getting more work done, so they were making more money off of them. I could not believe they had the audacity to keep me there that long again! I'm the idiot for letting them waste my time like that once again, but I can assure you, I will never return there.

Frequently Asked Questions About Tire Discounters

How do I know if I need an alignment?

The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.

How do I get a free alignment?

At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.