Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Mount Sterling, KY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,552 reviews
5 stars
751
4 stars
414
3 stars
230
2 stars
67
1 star
90
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for their kindness and helpfulness, particularly during difficult times.
Cleanliness
While some reviews highlighted clean restrooms, others reported issues with dirty showers and overall cleanliness.
Service Issues
Several customers experienced long wait times and poor service, particularly at the food counters and for showers.
Parking Concerns
Customers expressed frustration with parking availability and issues related to reserved spots.
Mixed Food Quality
Feedback on food quality was mixed, with some enjoying the Subway while others had negative experiences at McDonald's.
- MKMatthew KurtzDec 17, 20251.0Ads play at the pumps that cannot be muted.
- KWKathy WilliamsonNov 22, 20255.0Was traveling back to Ohio from my husbands funeral and stopped to use the restroom and get a cup of coffee, the ladies room was one of the cleanest restrooms I have seen for a public bathroom. More importantly a little girl was working overnight and immediately greeted me with a smile and not knowing how awful my day was she started a conversation as I got my coffee and when I told her I lost my husband she paid for my coffee. Her name plate said Chasity? and I wish I had gotten her last name to send a thank you. If you see this by chance you were a bright spot in one of the worst days.
- MSMykola SukhanovOct 20, 20251.0I would give it 5 stars, but I'll give it 1 because the staff didn't want to clean the shower. I waited 2 hours, and they finally said it wasn't ready yet, even though they were on the phone at the checkout. When I went up to ask why it was taking so long, they said we don't clean, our job is to serve the staff! I don't recommend this truck stop. toilets and showers are in a sad state
- GVGarrett VerdinOct 6, 20255.0The girls in night shift are awesome always treats you with kindness and compassion always smiling and greeting when you walk in. It’s always clean and the food at subway is always delicious.
- JHJennifer HarrisonOct 6, 20255.0Bathrooms were spotless, always greeted with a smile! The ladies on graveyard are hands down the best of the best, super friendly and welcoming they make you feel like more than guests.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Mount Sterling, KY offer?
Pilot Travel Center in Mount Sterling offers gasoline, diesel, DEF fuel, high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee. It also provides CAT scales, propane exchange, laundry, EV charging, and more.
What are the operating hours of Pilot Travel Center in Mount Sterling?
The Pilot Travel Center in Mount Sterling is open 24 hours a day, 7 days a week, including holidays with regular hours.
Does this location provide showers and are they available to everyone?
Yes, showers are available at this location and anyone can purchase a shower. Prices vary by location; it's best to contact the store directly for pricing.
What payment methods are accepted at Pilot Travel Center Mount Sterling?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Can I reserve parking or showers at this Pilot Travel Center?
Yes, you can reserve parking through the Pilot app or website. Reservable showers are also available for pro drivers. Use the Pilot MyRewards app to reserve these services.
Are there facilities for electric vehicles at Pilot Travel Center Mount Sterling?
Yes, the location includes an Electric Vehicle Charging Station to accommodate EV drivers.
What nearby food options are available around Pilot Travel Center Mount Sterling?
Nearby food options include Subway, McDonald's, and Rally's at 3052 Owingsville Road, offering convenient choices for meals before or after your visit.
Where can I get propane near Pilot Travel Center in Mount Sterling?
Blue Rhino Propane Exchange is nearby, offering propane supply services close to Pilot Travel Center for your convenience.
Is there truck repair or roadside assistance near Pilot Travel Center Mount Sterling?
Yes, Road Response LLC offers truck repair and emergency roadside services near the Pilot Travel Center location.
How can I contact Pilot Travel Center Mount Sterling?
You can contact the center via phone at +1 859-497-4041 or email TravelCenter.041@pilottravelcenters.com.