Pilot Travel Center

4.1
1551 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Mount Sterling, KY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
3060 Owingsville Rd, Mount Sterling, KY
40353, United States

Hours

Reviews

4.1
1,551 reviews
5 stars
751
4 stars
414
3 stars
230
2 stars
67
1 star
89

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some praised clean restrooms while others reported dirty showers and bathrooms.

Staff Friendliness

Staff friendliness received positive feedback, especially from night shift employees, but some reported rude service.

Shower Issues

Frequent complaints about shower cleanliness and availability, with some stating showers were closed or dirty.

Parking Concerns

Issues with parking availability, especially for reserved spots, and complaints about trucks blocking access.

Food Quality

Food options received mixed reviews; Subway staff were praised while McDonald's faced criticism for service and food quality.
  • KW
    Kathy Williamson
    1 day ago
    5.0
    Was traveling back to Ohio from my husbands funeral and stopped to use the restroom and get a cup of coffee, the ladies room was one of the cleanest restrooms I have seen for a public bathroom. More importantly a little girl was working overnight and immediately greeted me with a smile and not knowing how awful my day was she started a conversation as I got my coffee and when I told her I lost my husband she paid for my coffee. Her name plate said Chasity? and I wish I had gotten her last name to send a thank you. If you see this by chance you were a bright spot in one of the worst days.
  • MS
    Mykola Sukhanov
    Oct 20, 2025
    1.0
    I would give it 5 stars, but I'll give it 1 because the staff didn't want to clean the shower. I waited 2 hours, and they finally said it wasn't ready yet, even though they were on the phone at the checkout. When I went up to ask why it was taking so long, they said we don't clean, our job is to serve the staff! I don't recommend this truck stop. toilets and showers are in a sad state
  • DB
    deadly boy28
    Oct 6, 2025
    1.0
    came in a few days ago red headed lady was at the counter playing on her phone the bathrooms were nasty all around bad experience
  • GV
    Garrett Verdin
    Oct 6, 2025
    5.0
    The girls in night shift are awesome always treats you with kindness and compassion always smiling and greeting when you walk in. It’s always clean and the food at subway is always delicious.
  • JH
    Jennifer Harrison
    Oct 6, 2025
    5.0
    Bathrooms were spotless, always greeted with a smile! The ladies on graveyard are hands down the best of the best, super friendly and welcoming they make you feel like more than guests.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.