Advance Auto Parts

4.2
259 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 696 Maysville Rd in Mount Sterling offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
696 Maysville Rd, Mount Sterling, KY
40353, United States

Hours

Reviews

4.2
259 reviews
5 stars
145
4 stars
58
3 stars
36
2 stars
10
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and unprofessional conduct.

Product Availability

Customers noted that while the store often has the parts they need, there are instances where items must be ordered or are out of stock.

Pricing

Prices are perceived as somewhat high, but many customers feel the quality and service justify the cost.

Installation Assistance

Several reviews highlighted the staff's willingness to assist with installations, which was greatly appreciated by customers.
  • RD
    Ryan Donithan
    1 day ago
    5.0
    Ordered the part online that I needed to get the hvac fixed in my truck. They had it waiting for me when I arrived at the store. Right part, right price and the heater was fixed before the snow arrived today!
  • SH
    Shaun Helton
    Nov 23, 2025
    1.0
    Today at 5pm I got rude customer service from a advance auto store employee with out his short uniform on and was vaping near me and the other advance employe was sitting down while I was their and then the employee who was sitting went outside and was holding the door half open and was smoking a cigarette and blowing smoke at my face as I was leaving unprofessional store period
  • LW
    LivZen Alternative Wellness
    Nov 12, 2025
    5.0
    Tammy & Shawn were both so incredible in my time of need. One of my highlights went out, and after doing some research on ChatGBT on what I needed, Tammy expertly guided me on the exact set to purchase (same as ChatGBT recommended) and Shawn lent his expertise on how to install them as I had to travel an hour to get back home. Both are amazing humans! Advanced Autoparts, you are LUCKY to have these kind and generous people working for you! What an amazing experience 🌷
  • AF
    Austin Fields
    Oct 21, 2025
    1.0
    Called four times in a row sat on the phone waiting and waiting everytime it would forward back to the calling part they’d throw me back on hold 10/21/25 6:25
  • TH
    Toni Helton
    Jul 22, 2025
    5.0
    We realized we needed a new battery after we left Lexington. Stopped at the Mt sterling location to get one. Travis and another fella installed it, didn’t get his name. Most friendliest and helpful staff!! We will definitely go back to that location to get what we need on our way home. Highly recommend!! 5stars

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*