Advance Auto Parts

4.2
257 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 696 Maysville Rd in Mount Sterling offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
696 Maysville Rd, Mount Sterling, KY
40353, United States

Hours

Reviews

4.2
257 reviews
5 stars
144
4 stars
58
3 stars
36
2 stars
10
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist with installations and provide knowledgeable advice.

Product Availability

Customers reported that the store often has the parts they need, although some mentioned that certain items may require ordering.

Pricing Issues

Several reviews highlighted concerns about pricing discrepancies and the high cost of some products, leading to mixed feelings about value.

Mixed Experiences

While many customers had positive experiences, some reported issues with incorrect product recommendations and poor communication regarding orders.

Overall Satisfaction

Despite some negative feedback, many customers expressed loyalty to the store due to consistent good service and helpful staff.
  • LW
    LivZen Alternative Wellness
    Nov 12, 2025
    5.0
    Tammy & Shawn were both so incredible in my time of need. One of my highlights went out, and after doing some research on ChatGBT on what I needed, Tammy expertly guided me on the exact set to purchase (same as ChatGBT recommended) and Shawn lent his expertise on how to install them as I had to travel an hour to get back home. Both are amazing humans! Advanced Autoparts, you are LUCKY to have these kind and generous people working for you! What an amazing experience 🌷
  • AF
    Austin Fields
    Oct 21, 2025
    1.0
    Called four times in a row sat on the phone waiting and waiting everytime it would forward back to the calling part they’d throw me back on hold 10/21/25 6:25
  • TH
    Toni Helton
    Jul 22, 2025
    5.0
    We realized we needed a new battery after we left Lexington. Stopped at the Mt sterling location to get one. Travis and another fella installed it, didn’t get his name. Most friendliest and helpful staff!! We will definitely go back to that location to get what we need on our way home. Highly recommend!! 5stars
  • RC
    R C
    May 28, 2025
    2.0
    NO REFUNDS ON ANY ELECTRONICS! I bought the best OBDII scanner tool because of the features that it was supposed to do. 2 hours later I tried it; and, it didn't do as advertised on the box and wouldn't connect with the app either. INNOVA 5610. REPAIR SOLUTIONS 2. I asked about the return policy before I purchased it, what if it didn't do as said. Apparently I misunderstood what I was told. And, learned after returning to the store, there is a sign as you walk in that the cashier pointed out to me; after, making a phone call. So, No refunds on electronics that have been opened and taken out of the box and used, unless defective. Then they will only replace it. How can you know if it does as advertised on package, without opening it and trying it? I would not have made that purchase knowing this. And, I'll never make a purchase on any electronics in the future! Not even a blinker bulb! $341 lesson learned.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*