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Don Franklin Monticello Chrysler Dodge Jeep RAM

About

Chrysler DealerAuto Body ShopAuto MaintenanceCar DealerDodge DealerJeep DealerOil Change Service StationTruck DealerUsed Car Dealer
Don Franklin Auto began in 1968 when Don Franklin, a Columbia, KY native, and his wife, Barbara, invested their life savings to start Don’s Used Cars. With hard work and commitment to customer service Don, Barbara, and their children, Eddie and Dan, grew that small community dealership into a thriving group of 28 dealerships employing over 1000 families, across Kentucky. Our customers have been loyal to us for over 55 years because we’re loyal to them. Our complimentary 10-year, UNLIMITED-MILE powertrain coverage on our Don Franklin Certified vehicles give peace of mind. Plus, we will pay top dollar for your trade when it’s time for something new. A lot has changed since 1968, but not our commitment to you. Don Franklin: Driven By Family

Location

Don Franklin Monticello Chrysler Dodge Jeep RAM
1777 KY-90, Monticello, KY
42633, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday8:30 AM - 4:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.