Valvoline Instant Oil Change

4.3
382 reviews
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Business Details

12419 Shelbyville Rd, Middletown, KY
40243, United States
(502) 245-5823
https://store.vioc.com/ky/middletown/12419-shelbyville-rd
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Middletown.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
12419 Shelbyville Rd, Middletown, KY
40243, United States

Hours

Reviews

4.3
382 reviews
5 stars
270
4 stars
41
3 stars
15
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided excellent service.

Speed of Service

Numerous reviews noted the quick turnaround time for oil changes, with many customers reporting being in and out in under 20 minutes.

Service Quality

While many customers appreciated the thoroughness of the service, some reported issues with incomplete work or mistakes, such as overfilled oil or incorrect oil types.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that the cost of services was too high or that they were pressured into upselling.

Inconsistent Experiences

Feedback varied significantly, with some customers having excellent experiences while others reported poor service and management issues.
  • MK
    Mark Kaminski
    Dec 27, 2025
    1.0
    On my last oil change, my truck started to leak oil that same day. I setup an appointment with my mechanic, upon inspection, the oil filter was loosely attached, and was the major source for my oil leaking. Luckily I noticed as I was headed out of town that weekend. Obviously with all the checks they do and usually over torquing someone didn’t do their job, which could have cost me a motor! Beware!
  • NL
    NEXT LEVEL
    Dec 7, 2025
    5.0
    Excellent service In-N-Out
  • JS
    Jenny Sue
    Dec 5, 2025
    5.0
    Every single person I came into contact with during my visit was kind, warm, communicative, and helpful. I dealt mainly with Henry who asked questions about my car and the care of it, as well as kept me informed of each thing they were doing to my car. Great experience overall!
  • JM
    John Miller
    Nov 22, 2025
    4.0
    It was a good experience. I got an oil change, new filter and windshield wipers installed. The employees were courteous and efficient. 4 out of 5 stars for value. My total price was $120.00. That's a little steep for basic service.
  • PS
    Paige Sorrells
    Nov 21, 2025
    5.0
    Riccory was an AMAZING help! He repaired one of my headlights and even though I knew the other one had a wiring issues he still gave it his all to try and fix it! I asked if he would show me how to access it so I could try messing with it later and he did while explaining everything on the way. He went above and beyond to help and educate me! I need my oil changed soon and I know where I’ll be going to do it! Thank u Riccorey!!!
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Middletown offer?

Valvoline Instant Oil Change provides quick oil changes, vehicle maintenance solutions, car battery services, auto air conditioning service, and oil lube and filter service.

Where is Valvoline Instant Oil Change located?

It is located at 12419 Shelbyville Rd, Middletown, KY 40243, US.