Zips Car Wash

Reviews

• AB

  Anais Beckett

  Apr 18, 2026
  1.0
  Why are you closed at 6:45? Please update your business hours if you’re not going to be open during your listed hours. What a waste of time.
• RR

  Ray Romine

  Apr 14, 2026
  4.0
  Needed a quick wash to knock off the grime from a road trip and the wash was quick and soapy.
• WG

  Wiesmann GT

  Apr 11, 2026
  3.0
  The car wash service was satisfactory; however, we noted some concerns regarding the demeanor of certain staff members. While we prefer not to identify individuals, we recommend a renewed focus on professionalism and customer patience
• SS

  Sunita Safic

  Apr 4, 2026
  1.0
  What is happening with this place. This was one of the best places to wash car. Now.it looks like trash. Is dirty and my car or not washed properly. People who works are conon the phone. They giving me way in and they are.on the phone. I will continue to post bed posts until someone dont do anything about. If this post dont changes anything i will tey to reach corporate. I am good member and i will continue to wash car on this location. Please just do something is hell on this place.
• JS

  James Snyder

  Mar 29, 2026
  1.0
  I went to the Zips on Hurstbourne Ln. yesterday with one of my two cars that I have under the Zips unlimited wash plan. As has been the case for my last five or six visits to this location half of the vacuums were not working. Also there were no towels or cleaner available. I ended up leaving without using one of the few working vacuums since all were in use and the users showed no signs of being finished. This visit is typical of the last six or eight months of visits at this location and the locations on Breckenridge Ln. and Bardstown Rd. All of these locations rarely have more than half of the vacuums working and rarely have an adequate supply of towels and cleaner available. I hesitate to blame the employees who spend way more time sitting in the office than doing their jobs because they are not being properly managed. Obviously they have no fear of their bosses showing up since they are not keeping up with providing clean towels, filled cleaner bottles and a clean parking lot. The middle and upper management of this company is very poor to say the least. I wrote an email to them about six weeks ago and got a positive response. However they failed to take care of anything I complained about. In fact everything I complained about has only gotten worse. When the unlimited plans on both of my cars expire on 4/26/2026 I will cancel them and take my business to Mike’s or Speedwash. I urge other dissatisfied Zips customers to do their same. To anyone considering using Zips for a single wash or an unlimited plan my advice is that you should not waste your money on a brand that charges your credit card every month and then consistently fails to deliver on the services they promised.

Frequently Asked Questions About Zips Car Wash