Water Works first began in 1997 with our Jeffersontown location which housed 2 automatic wash bays and 3 self-serve wash bays. Since then we have expanded with an additional automatic wash bay plus 2 more self-serve bays for a total of 3 Automatic Wash Bays, 5 Self-Serve Bays and 15 Vacuums.
In 2008, we opened our Prospect, KY location with 2 Automatic Wash Bays and 5 Vacuums.
In 2009, we added our Mt. Washington location with 1 Automatic Wash Bay, 3 Self-Serve Bays, and 4 Vacuums.
In 2017, we expanded our Prospect Tunnel again with a Tunnel Wash System. This system features three unlimited wash packages that make it easy to keep your car clean. And takes only 3 minutes from start to finish.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.