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Zips Car Wash

4.4
(663 reviews)

Business Details

4590 S Hurstbourne Pkwy, Louisville, KY
40299, United States
(502) 743-4502
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
4590 S Hurstbourne Pkwy, Louisville, KY
40299, United States

Hours

Reviews

4.4
663 reviews
5 stars
509
4 stars
45
3 stars
26
2 stars
19
1 star
64

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Mixed reviews on staff performance; some employees received praise for their helpfulness and friendliness, while others were criticized for poor service and upselling tactics.

Car Wash Quality

Inconsistent wash quality reported; some customers were satisfied with the cleanliness, while others noted issues with equipment and incomplete washes.

Customer Experience

Overall positive customer experiences highlighted by friendly service and convenience, but some customers expressed frustration with long wait times and upselling.

Membership Issues

Concerns raised about aggressive membership sales tactics and issues with fraudulent sign-ups, leading to customer dissatisfaction.
  • WC
    Winston Chambers
    Feb 11, 2026
    1.0
    My Mercedes had 3 different stickers in 5 days because it wasnt picking up the barcode..no was at the reader..sat there for bout 10 mins blowing my horn and literally no one came..their was a guy who was standing there..then he walks back into the office..had like 8 cars behind me..so I literally got out my car to walk up to the office where he was and he was just standing there on a lap top doing nothing..they really need to get new employees..and I see some people love this place to each it's own but the staff needs an up grade and get some people that wants to work..I was so frustrated at the guy who was just standing there i literally canceled my monthly subscription..even though im just one person they lost due to a bad employee..they lost $45 to $65 a month..might don't seem like a lot for unlimited washes..but x those numbers by 12..other than that guy..it's a good place to wash your car..
  • GB
    Gregory Bethards
    Feb 11, 2026
    3.0
    Wash could have been better, the back of the vehicle was not clean.
  • RF
    Ryan Farris
    Feb 5, 2026
    1.0
    Half the car wash was broken, they didnt tell me and when it finished I went to talk to the people working and was told that the "omni" part of the wash that hits the hood and roof is broken. I asked, as anyone would, for a free wash at a diffrent zips that isn't broken and the girl told me there was nothing she could do. I called corporate and after 30 min they told me they cant offer codes for free wash and I would just have to pay for another wash elsewhere. To which I laughed a petty laugh, I blocked the entrance and told the patrons wanting what happened, they all thanked me and pulled away. In 45 min of wait over the principal, I cost them 11 washes and was finally given a code to leave to lot. What kind of company would operate like this! I will never go back after my FREE wash.
  • AC
    Amber Cannon
    Dec 31, 2025
    1.0
    Was attempting to get my car washed at 4 PM today and could see two workers inside the building. No one came out to help assist me. Me and multiple other customers had to back out in reverse to get out of the car wash. No workers came out to assist. It would’ve been nice had they left a closed sign or put a cone out to show that the car wash was not available for use instead of having customers struggle to back out without damaging their cars in such a tight area. I pulled up and the door was unlocked, they said they closed early. Please put cones out if this is the case so cars don’t pile up to have a service done they can’t get
  • SR
    Stacy Robinson
    Dec 19, 2025
    4.0
    So so wash with great vacuums

Frequently Asked Questions About Zips Car Wash

What are the operating hours of Zips Car Wash at 4590 S Hurstbourne Pkwy?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with some holiday exceptions like closing on Thanksgiving and Christmas, and shorter hours on Christmas Eve and New Year's Eve.

What services does Zips Car Wash offer?

Zips Car Wash offers quick express car wash services including free self-service vacuums and detailing amenities.

Brand Certified Facts from Zips Car Wash

Zips Car Wash partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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