Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
659 reviews
5 stars
510
4 stars
44
3 stars
25
2 stars
19
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Garrett, Jamie, and Shelby for their exceptional service.
Membership Issues
Several reviews mentioned aggressive upselling tactics for memberships, leading to frustration among customers who just wanted a basic wash.
Wash Quality
Customers generally expressed satisfaction with the quality of the car wash, noting that their vehicles came out clean and shiny.
Inconsistent Experiences
While many had positive experiences, some reported issues with rude staff and unresolved complaints, particularly regarding damage to vehicles.
Facility Condition
Feedback indicated that the facility was generally clean and well-maintained, although there were mentions of damaged equipment affecting service.
- CFCheryl FauthNov 4, 20253.0Normally pretty good, but I’ve noticed that they’re missing some of the strips for the car wash so not every part of your car is getting washed as far as windshields and tops and hood go. Need To repair for quality car wash
- DHD HargroveSep 20, 20255.0On Saturday September 20th, 2025 I came by your Hurtbourne establishment in Louisville, Kentucky. I would like to commend and highly praise the gentleman opening that day. First, your touch screen/payment screen is damaged. He was there to greet everyone amd take payment and program the wash. Then he had to run to the entacnce of the wash to help each customer line up and enter the wash area. Once the vehicles were set, he would run into the office to start the wash. This man is a superstar and deaerves all the praise and gratitude.
- KCKaren ClemensSep 17, 20251.0No one seems happy at this car wash anymore! I miss the smiling faces that used to be here.
- NCnot a copAug 31, 20255.0Haley was very helpful. Her beautiful smile made my day better and I’ve never been treated so kindly at car wash before. I definitely recommend and will be coming back
- ZSZoey SummersAug 31, 20255.0i love the new assistant haley shes the best would definitely recommend her!
Frequently Asked Questions About Zips Car Wash
What are the operating hours of Zips Car Wash at 4590 S Hurstbourne Pkwy?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with some holiday exceptions like closing on Thanksgiving and Christmas, and shorter hours on Christmas Eve and New Year's Eve.
What services does Zips Car Wash offer?
Zips Car Wash offers quick express car wash services including free self-service vacuums and detailing amenities.
Does Zips Car Wash accept cash payments?
No, Zips Car Wash is now cashless and accepts all major credit and debit cards, including American Express, Discover, MasterCard, and Visa, as well as ZIPS gift cards.
What is the ZIPS UNLIMITED™ membership program?
The ZIPS UNLIMITED™ membership program allows members to enjoy daily wash privileges at all ZIPS Car Wash locations, helping protect your investment with unlimited washes.
Are vacuums included with every car wash at Zips Car Wash?
Yes, all car washes at Zips Car Wash include free self-serve vacuums for customer use.
What payment options are available at Zips Car Wash?
Zips Car Wash accepts American Express, Discover, MasterCard, Visa, and ZIPS gift cards for payment.
What nearby places can customers visit before or after getting their car washed at Zips Car Wash?
Customers can visit nearby places such as Amazingbrowsandlash beauty salon, Meijer supermarket, or Dave's Delicious Dawgs hot dog restaurant for additional services or dining.
Are there nearby gas stations close to Zips Car Wash for refueling your vehicle?
Yes, nearby gas stations include Meijer Express Gas Station, Circle K, and Marathon Gas, convenient for customers to refuel before or after their car wash.
Where can I find financial services or ATMs near Zips Car Wash?
Nearby financial services include U.S. Bank Branch, Coinstar Kiosk, Western Union, and Bitcoin Depot ATM, helpful for customers needing banking or money transfer services.
Are there pet care services near Zips Car Wash?
Yes, Hurstbourne Animal Hospital provides veterinarian and pet services near Zips Car Wash for customers who might want pet care while visiting the area.