Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
661 reviews
5 stars
510
4 stars
45
3 stars
25
2 stars
19
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Garrett and Jamie for their exceptional service.
Wash Quality
The car wash generally received positive feedback for its effectiveness, with many customers noting their cars came out clean and shiny.
Sales Pressure
Several reviews mentioned aggressive upselling tactics by staff, which frustrated customers who just wanted a basic wash.
Equipment Issues
Some customers reported problems with the car wash equipment, including missing wash strips and damage to vehicles during the wash process.
Atmosphere
While many enjoyed the friendly atmosphere, some noted a decline in staff morale and friendliness compared to previous visits.
- ACAmber CannonDec 31, 20251.0Was attempting to get my car washed at 4 PM today and could see two workers inside the building. No one came out to help assist me. Me and multiple other customers had to back out in reverse to get out of the car wash. No workers came out to assist. It would’ve been nice had they left a closed sign or put a cone out to show that the car wash was not available for use instead of having customers struggle to back out without damaging their cars in such a tight area. I pulled up and the door was unlocked, they said they closed early. Please put cones out if this is the case so cars don’t pile up to have a service done they can’t get
- SRStacy RobinsonDec 19, 20254.0So so wash with great vacuums
- CFCheryl FauthNov 4, 20253.0Normally pretty good, but I’ve noticed that they’re missing some of the strips for the car wash so not every part of your car is getting washed as far as windshields and tops and hood go. Need To repair for quality car wash
- DHD HargroveSep 20, 20255.0On Saturday September 20th, 2025 I came by your Hurtbourne establishment in Louisville, Kentucky. I would like to commend and highly praise the gentleman opening that day. First, your touch screen/payment screen is damaged. He was there to greet everyone amd take payment and program the wash. Then he had to run to the entacnce of the wash to help each customer line up and enter the wash area. Once the vehicles were set, he would run into the office to start the wash. This man is a superstar and deaerves all the praise and gratitude.
- KCKaren ClemensSep 17, 20251.0No one seems happy at this car wash anymore! I miss the smiling faces that used to be here.
Frequently Asked Questions About Zips Car Wash
What are the operating hours of Zips Car Wash at 4590 S Hurstbourne Pkwy?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with some holiday exceptions like closing on Thanksgiving and Christmas, and shorter hours on Christmas Eve and New Year's Eve.
What services does Zips Car Wash offer?
Zips Car Wash offers quick express car wash services including free self-service vacuums and detailing amenities.
Does Zips Car Wash accept cash payments?
No, Zips Car Wash is now cashless and accepts all major credit and debit cards, including American Express, Discover, MasterCard, and Visa, as well as ZIPS gift cards.
What is the ZIPS UNLIMITED™ membership program?
The ZIPS UNLIMITED™ membership program allows members to enjoy daily wash privileges at all ZIPS Car Wash locations, helping protect your investment with unlimited washes.
Are vacuums included with every car wash at Zips Car Wash?
Yes, all car washes at Zips Car Wash include free self-serve vacuums for customer use.
What payment options are available at Zips Car Wash?
Zips Car Wash accepts American Express, Discover, MasterCard, Visa, and ZIPS gift cards for payment.
What nearby places can customers visit before or after getting their car washed at Zips Car Wash?
Customers can visit nearby places such as Amazingbrowsandlash beauty salon, Meijer supermarket, or Dave's Delicious Dawgs hot dog restaurant for additional services or dining.
Are there nearby gas stations close to Zips Car Wash for refueling your vehicle?
Yes, nearby gas stations include Meijer Express Gas Station, Circle K, and Marathon Gas, convenient for customers to refuel before or after their car wash.
Where can I find financial services or ATMs near Zips Car Wash?
Nearby financial services include U.S. Bank Branch, Coinstar Kiosk, Western Union, and Bitcoin Depot ATM, helpful for customers needing banking or money transfer services.
Are there pet care services near Zips Car Wash?
Yes, Hurstbourne Animal Hospital provides veterinarian and pet services near Zips Car Wash for customers who might want pet care while visiting the area.