Zips Car Wash

Reviews

• YG

  Yunier Gutierrez

  Feb 21, 2026
  1.0
  Pésimo servicio te cobran la membresía y cuando vas a lavar no te abre la Barrera no lo recomiendo en verdad los carros quedan sucios igual en general pésimo servicio y los trabajadores no te dan una buena explicación te dicen que son nuevos y no saben desempañar su función y al final te descuentan tu membresía y no Puedes lavar pesimooooo
• AG

  Amy Gibson

  Feb 18, 2026
  1.0
  Today was my 1st experience at this car wash. I pull up to the kiosk and use the touch screen to view the options. I then hear "do not do that". As I look up, a gal is standing there with a tablet and says " they want us to use the tablet". Customer relations needs some work. Maybe next time try ... "Good morning. I can help you with that". Needless to say I declined, turned around and went to another business down the street. When I arrived there, a young man greeted me with a smile, went through the options and sent me through their carwash.
• VS

  Vanessa Simagan

  Jan 6, 2026
  3.0
  $20 basic wash and rinse! Too much... especially when your can didn't get cleaned.
• JR

  Jhonathan Rodriguez

  Dec 23, 2025
  4.0
  Positive point is that it always passes very quickly, there are many additional vacuum cleaners. They give you a cloth to dry the car, and believe me, you will need it because there are many points to go through, because when it dries, you can see that in some places it is not well cleaned. But in general, I do recommend it.
• DT

  Dipak T

  Dec 21, 2025
  1.0
  AVOID THIS PLACE if you value basic customer service, cleanliness, and proper communication. I will definitely be taking my business elsewhere. I visited Zips Car Wash on Bardstown Road, and my experience was extremely disappointing from start to finish. Right at the main gate, the service was unhelpful and frustrating. The lady at the entrance seemed unwilling—or unable—to communicate in English. Every question I asked was met with her simply pointing at the iPad instead of explaining anything. It felt unwelcoming, and honestly, it seemed like we were treated differently because we are Asian. To make matters worse, the conveyor/roller system was broken, and I was told to come back later. When I asked for a refund, I was only given a customer service number. When I called, the automated system said the office was closed. I returned later when they were operating, but the experience did not improve. The vacuum area was poorly maintained. There were no clean rags available—only dirty, damp, and clearly used ones, which is unhygienic and unacceptable for a car wash. This was my first visit, and it left a very negative impression. I would not recommend this location to anyone looking for decent service or a clean facility.

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