Zips Car Wash

3.6
297 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
4860 Cane Run Rd, Louisville, KY
40216, United States

Hours

Reviews

3.6
297 reviews
5 stars
153
4 stars
32
3 stars
20
2 stars
25
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Equipment Issues

A significant number of reviews mentioned that the vacuum cleaners often do not work or have poor suction, impacting the overall experience.

Wash Quality

Several customers expressed dissatisfaction with the quality of the car wash, stating that their vehicles were still dirty after the wash.

Cleanliness

Customers noted that the facility was often dirty and poorly maintained, with trash present in the parking lot.

Value for Money

While some customers found the pricing reasonable, many felt that the service did not justify the cost, especially given the equipment issues.
  • ZW
    Z W
    Dec 6, 2025
    1.0
    Just left there at 9:20 AM. The young woman who stood at the entrance of the wash itself was pretty rude. She would guide me in, I'd pull forward a little, and everytime I'd look back at her she would roll her eyes and make this exaggerated expression of being so frustrated with me, like I was such an idiot. And I'm thinking, I can see you, you know that right? Made me feel unappreciated to say the least. I tried calling you to mention it but the recording doesn't even allow you to leave a voicemail. ...I knew I should've gone somewhere else. I will next time.
  • LE
    Latasha Ellis
    Oct 26, 2025
    2.0
    The vacuum cleaners never work. None of them and if they do the suction is not strong enough to clean your car. The people that work here always look pissed off. The ground is always trashed. Don’t waste your time at this location. The one off Hurstborne by the meijer is amazing and clean!
  • SS
    Sheila Sanders
    Oct 12, 2025
    5.0
    I've been going there for years I have never had no problems
  • MM
    mr34thst
    Oct 8, 2025
    1.0
    Worst car wash in Louisville. No vacuums work nor is there a sign stating this. Paid $30 for a wash just for the car to look like I haven't even been through the wash even the worker said something about it. I would never recommend going here and it's on cane run
  • KJ
    Kendrick Jackson
    Oct 3, 2025
    1.0
    This by far has to be one of the worst car wash that I’ve ever went to especially for the price. I chose the more expensive car wash $30 and it did not dry my car. Majority of the vacuum cleaners did not work or did not have any suction power there was maybe five vacuums that work of the probably 20. I thought all zip car washes were probably about the same. This is a complete waste of money. My vehicle looks almost worse than when I took it. I had to go home and hand wash my car. I must say I’ve never experienced this in any other car wash. I will say the customer service was good. The workers were attentive and did their job But theequipment is trash. I believe the wash solution must’ve been empty because it’s supposed to give me tire shine and my tires are dull

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash provides quick and convenient express car wash services with free self-service vacuums and detailing amenities included in every wash.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sundays from 9:00 AM to 7:00 PM. Holiday hours vary, with some days closed or reduced hours.