Zips Car Wash

3.6
296 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
4860 Cane Run Rd, Louisville, KY
40216, United States

Hours

Reviews

3.6
296 reviews
5 stars
153
4 stars
32
3 stars
20
2 stars
25
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is frequently praised, with specific employees receiving commendations for their helpfulness and attentiveness.

Equipment Issues

A significant number of customers reported that vacuums and wash equipment are often non-functional, leading to dissatisfaction.

Wash Effectiveness

Many customers expressed disappointment with the quality of the car wash, stating that their vehicles often remained dirty after the wash.

Pricing Concerns

While some customers found the pricing reasonable, others felt that the service did not justify the cost, especially given the equipment issues.

Location Management

Feedback indicates that management has improved in some areas, but there are still complaints about the overall maintenance and organization of the facility.
  • LE
    Latasha Ellis
    Oct 26, 2025
    2.0
    The vacuum cleaners never work. None of them and if they do the suction is not strong enough to clean your car. The people that work here always look pissed off. The ground is always trashed. Don’t waste your time at this location. The one off Hurstborne by the meijer is amazing and clean!
  • SS
    Sheila Sanders
    Oct 12, 2025
    5.0
    I've been going there for years I have never had no problems
  • MM
    mr34thst
    Oct 8, 2025
    1.0
    Worst car wash in Louisville. No vacuums work nor is there a sign stating this. Paid $30 for a wash just for the car to look like I haven't even been through the wash even the worker said something about it. I would never recommend going here and it's on cane run
  • MH
    Melissa Hettinger
    Oct 4, 2025
    1.0
    This car wash sucks. The guy at the beginning was too lazy to even rinse my truck with a pressure nozzle before he sent me through the car wash after I paid for a $30 wash. Got back to the job site. Truck looked terrible. I will never go back to this place again
  • KJ
    Kendrick Jackson
    Oct 3, 2025
    1.0
    This by far has to be one of the worst car wash that I’ve ever went to especially for the price. I chose the more expensive car wash $30 and it did not dry my car. Majority of the vacuum cleaners did not work or did not have any suction power there was maybe five vacuums that work of the probably 20. I thought all zip car washes were probably about the same. This is a complete waste of money. My vehicle looks almost worse than when I took it. I had to go home and hand wash my car. I must say I’ve never experienced this in any other car wash. I will say the customer service was good. The workers were attentive and did their job But theequipment is trash. I believe the wash solution must’ve been empty because it’s supposed to give me tire shine and my tires are dull

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash provides quick and convenient express car wash services with free self-service vacuums and detailing amenities included in every wash.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sundays from 9:00 AM to 7:00 PM. Holiday hours vary, with some days closed or reduced hours.