Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.2
1,373 reviews
5 stars
924
4 stars
139
3 stars
92
2 stars
77
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor wash quality, with many stating their cars remained dirty after service.
Vacuum Issues
Numerous reviews highlighted that most vacuums were non-functional or had weak suction, causing frustration for customers.
Customer Service
While some employees received praise for their friendliness and helpfulness, there were also complaints about unprofessional behavior from staff.
Facility Maintenance
Customers noted that the location was often dirty and poorly maintained, with trash and equipment issues being common complaints.
Membership Concerns
Several customers expressed dissatisfaction with the value of the membership, citing long wait times and inadequate service.
- JLJohnny LeeJan 4, 20262.0I think its crazy that we pay for a membership and the amount of the membership payment and there's always something, vacuums don't work, the carwash closed on days where it's warm and the sun is out, parking lot filthy, etc. Very disappointed!!!!! Membership will be discontinued on my end.
- DBDonnie BickelJan 2, 20262.0Need better help
- FMFrieda MDec 26, 20252.0I shouldn't have to wait in a long line while someone is signing up for a new membership if I've already paid for one. There's supposed to be a member line. ( Part of the perks for membership )Also are you all checking your chemicals. I don't see any soap bubbles but a lot of liquid wax is dispensed. The car wash tunnel had flying debris and trash blowing everywhere and large litter. Do better, the paid membership line should always be available and open.
- EAEdgar AlmaguerDec 24, 20252.0I am left home but compared to others from the same company the car is always dirty, it almost never has enough water or soap, the employees are excellent.
- KKKimNov 24, 20252.0Worst zips location. Bunch of vacuums on the ground. Had to repark a couple times to find a vacuum that worked. Scrubber inside the car wash wasn’t working. Just a bunch of maintenance that isn’t being kept up with.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash provides quick and convenient express car wash services, free self-service vacuums, and detailing amenities.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hours varying on specific dates.
Where is Zips Car Wash located?
Zips Car Wash is located at 9500 Dixie Hwy, Louisville, KY 40272, USA.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash accepts all major credit and debit cards including American Express, Discover, Mastercard, Visa, and ZIPS gift cards. It is a cashless location.
What is the ZIPS UNLIMITED™ membership?
The ZIPS UNLIMITED™ membership allows daily wash privileges at all Zips Car Wash locations, helping protect your investment with unlimited washes.
Are there other car wash options near Zips Car Wash at 9500 Dixie Hwy?
Yes, nearby is Blue Iguana Car Wash, offering an alternative car wash option near Zips Car Wash.
What automotive services are available near Zips Car Wash?
Nearby automotive-related services include Bumper to Bumper Louisville 678 for parts and repair, O'Reilly Auto Parts for automotive accessories, and Rick's Auto Upholstery for auto customization and repair.
What nearby amenities can customers visit before or after their car wash?
Customers can visit El Comal for Mexican food, Studio 502 Hair Salon for beauty services, or First John Farm Fresh Produce for fresh fruits and vegetables nearby.
Is Zips Car Wash accessible year-round including holidays?
Zips Car Wash is open year-round with some holiday exceptions, such as being closed on Nov 27 and Dec 25, and having reduced hours on Dec 24 and Dec 31.
How can I contact Zips Car Wash for more information?
You can call Zips Car Wash at +1 502-383-0223 or visit their website at https://www.zipscarwash.com/.