Valvoline Instant Oil Change

4.4
709 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Louisville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1450 Bardstown Rd, Louisville, KY
40204, United States

Hours

Reviews

4.4
709 reviews
5 stars
521
4 stars
76
3 stars
23
2 stars
22
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees going above and beyond.

Efficiency

Several reviews highlighted the quick service and efficiency of the team, with many customers noting they were in and out in a timely manner.

Mixed Experiences

While many reviews were positive, there were also reports of negative experiences, including rude staff interactions and service issues that led to customer dissatisfaction.

Professionalism

Customers appreciated the professionalism of the staff, who were described as thorough and informative, explaining services clearly without being pushy.
  • MH
    Maureen Hagerman
    Jan 6, 2026
    5.0
    Employees were friendly, personable and efficient - will be back!
  • NN
    Nicole Nocon
    Jan 4, 2026
    5.0
    Awesome service. Needed my headlights replaced, and Joe worked very efficiently throughout. I’ll be back to the Bardstown location for my next one!
  • CC
    Chris Crown
    Dec 24, 2025
    1.0
    A COLOSSAL waste of time! Truly the slowest service and longest wait from any industry I've ever experienced in my entire life. CONSISTENTLY! For some deranged reason, I've tried this place three times and every single trip has been longer than a visit to the ER. Additionally, the entire business is shoehorned into a fraction of a fraction of a parking lot off of one of the busiest streets in town, meaning that although they do /technically/ have two stalls for oil changes, only one car at a time can crank the greater-than-90°-turn necessary to get 75% of the way wedged into the business. From this point there is no hope of escape of, after 90 min of waiting you decide it's not worth it. Each and every patron then has to "Austin Powers 10-point turn" their car to get the final angle necessary to entern the business so they can start the next phase of their long wait. Lastly, it's surprising I came back for this third time, seeing that the second time I went they forgot to reconnect the intake boot and my car died on the highway from lack of oxygen to the engine. If you want to absolutely burn half a day, you should come to this location, otherwise bite the bullet and drive 30 to 50 minutes out of your way to go to a different location because you will still save time in the long run.
  • MM
    Mera Mashee'
    Dec 9, 2025
    5.0
    Y’all want believe this I went to valvoline today to get a battery replaced that one of the workers told me I needed to replace yesterday and when I went I met two amazing hard working dedicated employees name DJ aka Darwin hopefully I’m saying it right and the amazing manager Tuesday December 9 at approximately 5:00-5:40 who went above and beyond and figured out that I didn’t need a battery replacement after throughly checking my car out only to find that a cap from the new battery had been left on there when it was replaced thanks to those guys I left with the biggest smile on my face and I am even going to come back to tip the both of them hats off to them two non money spent they absolutely rock 100000000/10 will recommend when your car is in need of any maintenance I will be coming back as well for future checkups moving forward..ps sorry for the long paragraph I just wanted to make sure they where recognized for the hard work and for everyone to know how happy I am🙂🙂🙂🙂🙂🙂🙂
  • NN
    Nicole
    Dec 6, 2025
    1.0
    I went today for an oil change and the lady working scanned my door then proceeded to tell me I was not due for an oil change in a rude tone. I explained that my car was acting funny and it typically means it’s time for an oil change. She then said you’re only at 2k miles you don’t need an oil change just go put some oil in your car. I explained that my car is actually due on the 26th she said do you drive the car? I said yes I do. She said then you don’t need an oil change that date is only if the car is not being driven. I said I’m also almost at my miles for my oil change. She said you don’t need an oil change. I asked so you’re saying I can’t get an oil change here? She said I mean you can if you wanna waste $108. The lady was rude to me and I just decided to leave. I then went home and checked my oil and it was completely emptied out not a drop in there. I don’t know anything about changing or filling up my oil so I was just needing some assistance. I’ve never went to a vavoline and experienced that before. I decided to go to a different one and they were extremely helpful and educated me.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change provides preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located?

It is located at 1450 Bardstown Rd, Louisville, KY 40204, USA.