Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Louisville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
259 reviews
5 stars
180
4 stars
33
3 stars
16
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the fast, friendly, and professional service provided by the staff, highlighting their efficiency and helpfulness.
Customer Experience
Several reviews noted positive interactions with staff, including personalized attention and a lack of pressure to purchase additional services.
Issues with Repairs
Some customers reported serious issues following their service, including oil leaks and damage to their vehicles, leading to dissatisfaction with the repair quality.
Mixed Feedback
While many reviews were positive, there were notable complaints about long wait times and unprofessional behavior from some staff members.
- MRmargaret readnourJan 3, 20261.0DO NOT GO HERE!!! I went here to get my oil changed, and when I drove off, the technician did not put my hood down all the way, and when I drove down the street, my hood flew up and smacked into my windshield and shattered it. Thank god no one was around me because I could have gotten myself killed or hit another driver. I immediately contacted customer service after calling the police, and they told me they would contact the store. The store manager, sierra called me and was extremely rude and told me they were denying my claim. She said that I told the technician not to latch down my hood… who in their right mind would say such a thing. I explained to her that I could have gotten into a car accident or had the windshield glass explode on me, and she didn’t care. I called Customer Service back, and they told me that since the store Manager is denying my claim that they automatically side with the store, and that if I want to do anything about this that I have to get a lawyer. I am now out thousands of dollars because of a mistake that they made. Do yourself a favor and do not come here.
- DGDavid GrantDec 31, 20255.0Excellent service for 3 year Sierra is awesome
- AAAbbeyDec 30, 20255.0Said they didn’t have the oil my car had at location, but a nearby one did and offered to head over themselves instead of sending me
- KAKelly AllenDec 13, 20255.0Very fast, very friendly
- DMdalton myersDec 12, 20251.0DON’T GO HERE!!!! My motor is blown up on my newer car and they are trying to refuse coving repairs and lying about communication and the process. Very rude and unprofessional. I am young and this is life changing in the worst way for my young family.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 8601 Citadel Way, Louisville, KY 40220, United States.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday, it is open from 8:00 AM to 7:00 PM; Saturday from 8:00 AM to 5:00 PM; and Sunday from 10:30 AM to 4:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to receive service at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When was Valvoline Instant Oil Change at Citadel Way established?
This location has been open since December 16, 2002.
Is Valvoline Instant Oil Change open on major holidays?
The store is closed on major holidays such as November 27, 2025, and December 25, 2025.
What nearby dining options are available around Valvoline Instant Oil Change?
Nearby restaurants include GUATELINDA.Restaurante 3 for barbecue and American cuisine, Guatelinda 3 for Mexican food, Famous Dave's Bar-B-Que, Qdoba Mexican Eats, McDonald's, Tumbleweed Tex Mex Grill, and White Castle.
Are there any nearby fitness or wellness centers close to Valvoline Instant Oil Change?
Yes, Jeff Howard Fitness gym, A Simple Touch Aesthetics medical spa, Massage spa services, Lovely Nails nail salon, and Elevate Salon & Spa are all located nearby for your health and wellness needs.
Where can I find automotive parts and related services near Valvoline Instant Oil Change?
AutoZone, an automotive parts and accessories store, is nearby for additional vehicle maintenance needs.