Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Louisville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
253 reviews
5 stars
177
4 stars
33
3 stars
16
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for being friendly, professional, and efficient, with quick service times reported.
Customer Care
Several reviews highlighted the staff's willingness to explain services without being pushy, and many customers felt well taken care of.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including mistakes that led to additional repairs and dissatisfaction.
Staff Professionalism
Most reviews noted the professionalism of the staff, although there were a few mentions of rudeness and lack of focus from some employees.
Location Issues
Some customers experienced long wait times and understaffing at certain locations, impacting their overall satisfaction.
- AMAmanda McGeheeNov 9, 20255.0I've been to this location several times, and they always do a great job. The staff is friendly, professional, and works quickly. I highly recommend this location and the one in Pewee Valley.
- SKSusan KochNov 5, 20255.0Tae, Stephen and crew did a fast, professional and courteous job today on my oil change and radiator service. Cost was less than expected. Appreciate the TLC from this team.
- OMOmar MahmoodOct 25, 20255.0Fast service and easy to deal with..
- EREder Gonzalez ReyesOct 23, 20255.0Great service from Tae and his team.
- MPMadeline PresleyOct 17, 20251.0Went there to get my oil changed, which they did quickly, but in an attempt to make a little extra money, they said I needed new windshield wipers. I literally bought new windshield wipers two days ago. Just something to remember when you take your car to get worked on - don't fall for their fake recommendations.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 8601 Citadel Way, Louisville, KY 40220, United States.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday, it is open from 8:00 AM to 7:00 PM; Saturday from 8:00 AM to 5:00 PM; and Sunday from 10:30 AM to 4:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to receive service at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When was Valvoline Instant Oil Change at Citadel Way established?
This location has been open since December 16, 2002.
Is Valvoline Instant Oil Change open on major holidays?
The store is closed on major holidays such as November 27, 2025, and December 25, 2025.
What nearby dining options are available around Valvoline Instant Oil Change?
Nearby restaurants include GUATELINDA.Restaurante 3 for barbecue and American cuisine, Guatelinda 3 for Mexican food, Famous Dave's Bar-B-Que, Qdoba Mexican Eats, McDonald's, Tumbleweed Tex Mex Grill, and White Castle.
Are there any nearby fitness or wellness centers close to Valvoline Instant Oil Change?
Yes, Jeff Howard Fitness gym, A Simple Touch Aesthetics medical spa, Massage spa services, Lovely Nails nail salon, and Elevate Salon & Spa are all located nearby for your health and wellness needs.
Where can I find automotive parts and related services near Valvoline Instant Oil Change?
AutoZone, an automotive parts and accessories store, is nearby for additional vehicle maintenance needs.