Tire Discounters

4.3
764 reviews

About

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Hey Louisville neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation? In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 4401 Bardstown Rd, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it. Swing by the shop today, or get in touch with us at (502) 491-8985.

Details

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  • Requires appointmentNot available
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Location

Tire Discounters
4401 Bardstown Rd, Louisville, KY
40218, United States

Hours

Reviews

4.1
374 reviews
5 stars
241
4 stars
46
3 stars
20
2 stars
6
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Keith and Damian for their exceptional service.

Service Quality

While some customers reported positive experiences with quick and efficient service, others expressed dissatisfaction with repairs and alignment issues, indicating inconsistency in service quality.

Communication

Several reviews highlighted poor communication regarding services and pricing, leading to customer frustration and confusion.

Wait Times

Customers experienced varying wait times, with some reporting quick service while others noted long delays, particularly during busy periods.

Pricing Concerns

There were mixed reviews on pricing, with some customers feeling they received good value, while others felt prices were high or that they were upsold unnecessary services.
  • VC
    Victoria Copeland
    Nov 10, 2025
    1.0
    Had an 8am appt and vehicle was not taken in until almost 10. That was only because we finally said something. They finally finished at 1130.
  • CS
    Chris Stewart
    Oct 29, 2025
    1.0
    Used to be my go to place. Not anymore. Stopped by to get a rotation and drop off my trailer tire for repair. The store was pretty busy, so I decided to skip the rotation and just get the trailer tire repaired. I was familiar with the guy who wrote me up since I've been here many times before. As he wrote me up I explained that I need the trailer tire repaired from the inside with a patch since I had to plug a leak in the tire to get my trailer home. He said to leave the tire and they would get it taken care of for me. Picked up and paid for the repair the next day and when I put it back on the trailer I noticed it seemed under inflated. Checked it and then filled it to the proper pressure. Next day it has lost air again. I pulled it off the trailer and took it back to the store. As I was backing in a few minutes before they opened at 8 I noticed an employee walk over to the front door and I thought was unlocking the door. I walked up to the door and waited without trying it because the open sign was still off and the lights inside were not completely on. About 8:01 the same employee came and unlocked the door. He had actually locked the door so I couldn't get in before 8am. Nice gesture there. He didn't open the door for me, but just unlocked it and walked back to the front counter. I came in and the same employee who waited on me 2 days earlier asked if he could help me. I asked for a rotation on my vehicle and also wanted to get my trailer tire looked at because it was still leaking around the plug I had to put in it. He informed they couldn't work on previous repairs they didn't do because it was company policy. I asked him why he didn't tell me that before when I dropped my tire off for repair 2 days earlier. No response except they couldn't help me. Company policy. I asked why I wasn't told this before and asked what am I supposed to do now. The friendly door locker chimed in with he could sell me a new tire. The other guy said he could refer me to some competitors that may do the repair. What? Your trying to send me elsewhere now. Being aggravated I let them know I would have to think about doing further business with them. As I walked to my vehicle I thought I'm going to go back in and ask for a refund on the work that was obviously not done. The same employee I had been dealing with said he could submit a refund, but it would take a couple of weeks. Company policy. Im now pretty aggravated and said that's ridiculous. You've just lost a customer. No response from either guy. Nothing. They could've cared less. On my way home I stopped at a local automotive place in Mt Washington where I live. I went in and explained what had happened and what repair I would like to have done. He said let's go take a look at what you have. He agreed the tire had pretty good tread and also that a plug was not a good way to repair the tire. He took a picture of the tire and expanded the photo to see the manufacture date. 17th week of 2019. He said I would recommend new tires because of the age. I agreed and ended up purchasing 4 new trailer tires. This location finished the job the next day and when I went to pick up my new trailer tires they actually rotated my vehicle tires for me. No charge. Now that's great customer service. Completely different experience than what I received from TireDiscounters. Bottom line is I would recommend going to a different business for your repair and tire needs. If you still happen to do business with this location then I suggest getting a quote on your new tires. Check with your local dealer of whatever brand car you drive and get a quote from them. Something I didn't do when I bought my tires from this location. I think you may be surprised at what you find out. I know I was.
  • CH
    Charles Harlow
    Oct 24, 2025
    5.0
    Did a great job would definitely recommend this place
  • AM
    Alex Miller
    Oct 16, 2025
    5.0
    Needed an unplanned repair on a road trip, and this shop performed quality work that got me back on the road within two hours. Far better than the local dealership, which estimated two days before they could even diagnose the issue.
  • CC
    CC C
    Sep 23, 2025
    1.0
    30 min wait to plug a tire

Frequently Asked Questions About Tire Discounters

How do I know if I need an alignment?

The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.

How do I get a free alignment?

At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.