Service Quality
Many customers reported inconsistent cleaning results, with several stating their cars remained dirty after washes.
Customer Service
Numerous reviews praised the friendly and helpful staff, particularly highlighting individuals like Cam and Heaven for their exceptional service.
Equipment Issues
Several customers expressed frustration with non-functioning vacuums and other equipment, impacting their overall experience.
Membership Concerns
Some customers faced issues with membership services, including difficulties accessing washes and unclear communication regarding membership benefits.
Positive Experiences
Despite some negative feedback, many customers enjoyed their visits and expressed satisfaction with the overall experience, often mentioning the value for money.