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Mister G's Car Wash

4.1
(490 reviews)

Business Details

5213 New Cut Road, Louisville, KY
40214, United States
(502) 657-9696
https://www.mistergscarwashin.com/

About

Car Wash
Mister G's Car Wash provides car washing and car detailing services in Louisville, KY and New Algancy, IN.

Details

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Location

Mister G's Car Wash
5213 New Cut Road, Louisville, KY
40214, United States

Hours

Reviews

4.1
490 reviews
5 stars
268
4 stars
113
3 stars
43
2 stars
17
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor customer service, including unresponsive staff and rude interactions.

Wash Quality

Many customers expressed dissatisfaction with the effectiveness of the car washes, stating that their cars remained dirty after service.

Pricing Concerns

Several reviews mentioned that the prices were considered high relative to the quality of service received.

Facility Maintenance

While some customers noted that the facility was well-maintained, others reported issues with equipment not functioning properly.

Positive Experiences

Despite the negative feedback, there were also positive comments about the convenience, cleanliness, and some effective wash options.
  • TA
    Tony Allen
    Jan 22, 2026
    1.0
    They had a special for $15 unlimited wash so I got that never used but the 1st time . Then it was 39 each month after I called them the day before I was supposed to be charged for the next month and the day of the charge,talk to a guy that said he would cancel it and refund my money. Then later on that day I get a text saying they can't refund me .then I tell them I already been told they would and they text me back saying they could refund me but I would have to drive there and I told them I live 2 hours there and 2 hours back because I do not live in louisville.i was up there on work.now can't get an answer I have been using them off and on for a few years when I'm by 1 .but unless I get credited back my money for something that I never used no one was there when I got the plan never got nothing so could use more .and the 1 wash I did receive the first month.my 9 year old even said it didn't clean it car good at all and got the best wash plan they had .thank u please fix this for me so don't lose a customer of a few years for $39 you can clearly receive I never received one wash because y'all never gave me nothing to use the washes I was charged on my credit card ty
  • HH
    Haley Hardesty
    Jan 10, 2026
    5.0
    This place is awesome my daily washes are here in all my cars
  • MA
    Matthew Allred
    Dec 19, 2025
    1.0
    Put my car through the automatic touchless wash - got the $20 wash. Unimpressed with the results... Car is still dusty/grimy in multiple spots. I've used the self-service bays here and they're fine....but the automatic bays don't cut it - they're fancy but don't get the job done.
  • RC
    Radames Carbonell
    Dec 16, 2025
    1.0
    Te dan la opción se obtener membresia por la computadora q tienen frente a las puertas de los lavaderos. Pero nunca hay nadie presente en la oficina para poner el stiker para seguir usando el servicio, en fin es prácticamente una estafa porque estoy pagando un servicio que solo he podido usar una sola vez porque el personal no esta presente. Supuestamente deberia de estar de lunes a viernes de 8am a 4pm he venido muchas veces y nunca hay nadie.
  • RP
    Rachel Peterson
    Nov 23, 2025
    1.0
    The owner is too cheap to have an attendant on duty during open hours. But you have to see the attendant in order to get your car wash if you join the membership. Don’t fall for their bait and switch!

Frequently Asked Questions About Mister G's Car Wash

What kind of car wash options do you have?

We have several options with our touchless car wash that has 4 different levels based on your needs. We also have 5 Wash Bays where you can wash your vehicle by hand because we know an automated wash isn't for every vehicle.

Do you offer monthly subscriptions?

Yes! We have a membership program with great value. We offer 3 different levels of membership where you can get an unlimited amount of washes in a month. Additionally, our membership provides discounted pricing on our detailing service at our New Albany, IN location. Give us a call for more details!

Brand Certified Facts from Mister G's Car Wash

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Certified March 01, 2026Yext Knowledge Graph
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