Brand Certified
Mercedes-Benz of Louisville
4.7(2432 reviews)
Certified by Mercedes-Benz of Louisville • Mar 01, 2026
Business Details
2520 Terra Crossing Blvd, Louisville, KY
40245, United States
Certified by Mercedes-Benz of Louisville • Mar 01, 2026
(502) 658-5101
Certified by Mercedes-Benz of Louisville • Mar 01, 2026
https://www.mblouisville.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_id=google_my_business&utm_content=website_button
Certified by Mercedes-Benz of Louisville • Mar 01, 2026
About
Certified by Mercedes-Benz of Louisville • Mar 01, 2026
Mercedes Benz DealerCar DealerUsed Car Dealer
Mercedes-Benz of Louisville's unparalleled customer experience begins the moment you enter our inviting, modern Mercedes-Benz dealership. Our entire staff of friendly, professional, and knowledgeable employees is focused and fully committed to meeting the needs of every guest visiting our showroom, service center, customer lounge, and our lifestyle boutique. Our goal is to deliver a customer experience so memorable that it sets a standard by which all future experiences will be judged.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Mercedes-Benz of Louisville • Mar 01, 2026
Mercedes-Benz of Louisville
2520 Terra Crossing Blvd, Louisville, KY
40245, United States
Hours
Certified by Mercedes-Benz of Louisville • Mar 01, 2026
Reviews
4.7
2,432 reviews
5 stars
2,160
4 stars
94
3 stars
43
2 stars26
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being professional, courteous, and attentive throughout the car buying process.
Sales Experience
Many reviews highlighted the smooth and enjoyable car purchasing experience, with specific salespeople receiving commendations for their knowledge and support.
Communication
The dealership was noted for its clear and prompt communication, making customers feel informed and valued during their interactions.
Service Quality
Customers expressed satisfaction with the service department, noting efficient and high-quality service during maintenance and repairs.
Overall Satisfaction
Overall, customers reported a high level of satisfaction with their experiences, often mentioning they would recommend the dealership to others.
- JGJulie Geren2 days ago5.0I had an outstanding experience at Mercedes-Benz of Louisville. From the moment I walked in, the level of professionalism and customer care was exceptional. Jarress, Kevin, Travis, and Phillip were all incredible to work with. Each of them took the time to answer my questions, explain every detail, and make sure I felt completely comfortable throughout the entire process. There was absolutely no pressure — just honesty, transparency, and a genuine desire to make sure I drove away happy. If you’re looking for a dealership that values integrity, professionalism, and customer satisfaction, I highly recommend Mercedes-Benz of Louisville. This was easily one of the best car-buying experiences I’ve ever had!
- TKTanveen Kaur4 days ago5.0I had a wonderful experience at Mercedes-Benz of Louisville thanks to Stephen Phillips, Jack Wood, and Brandon Sir, Shae Sir and Dave Sir. They made the entire process of purchasing my Mercedes smooth, transparent, and completely stress-free. Stephen and Jack were patient, knowledgeable, and never pushy. They answered all my questions, explained every detail clearly, and made sure I felt confident in my decision. Brandon Sir made the financing process simple and straightforward, and very much grateful for Shae Sir for the full clarity on numbers and options. A special thank you to Dave Yanish Sir for taking the time to walk me through the digital apps and key features inside the car. He made sure I felt comfortable using everything before I left. We both had a little time to laugh sitting in the “Luxury Babyyy!!” 😁 The entire team made this experience truly special and memorable. I highly recommend them if you’re looking for professionalism, transparency, and exceptional customer service. I will be back soon!!
- BKbeth korkin4 days ago5.0I recently purchased a car from Mercedes Benz of Louisville and had an outstanding experience from start to finish. Jack was professional, knowledgeable, and never made me feel pressured. He answered all my questions clearly and made the entire process smooth and stress-free. The paperwork was handled professionally. I truly appreciate the transparency and excellent customer service. Highly recommend to anyone looking to purchase a vehicle!
- LKLinda Keller5 days ago5.0Matt Damico was our salesperson at Mercedes of Louisville. He was outstanding in every way. A bright, articulate and knowledgeable person who was able to answer all our questions and walk us through the process of purchasing a new GLS450. We highly recommend him and very much appreciated his honestly and attention to details. He streamlined the entire process. Go see Matt.
- LLLydiaFeb 8, 20265.0We recently purchased a 2020 F-250 from Mercedes-Benz of Louisville and had the pleasure of working with Stephen Phillips. From start to finish, Stephen was informative, transparent, and genuinely kind. He took the time to explain everything clearly, never made us feel rushed or pressured, and was incredibly attentive throughout the process. What really stood out was how thoughtful he was toward my daughter—he even took her to get a hot chocolate while we waited on the final paperwork, which made the experience so much easier and more enjoyable for our whole family. Buying a vehicle can be stressful, but Stephen made it smooth and positive. I would absolutely recommend him to anyone looking for a great buying experience.
Frequently Asked Questions About Mercedes-Benz of Louisville
What is a Certified Pre‑Owned (CPO) Mercedes?
A CPO Mercedes is a used vehicle that has passed a rigorous multi‑point inspection per Mercedes standards, and usually comes with an extended warranty and other perks.
It gives you near-new reliability at a lower price, with confidence that the car has been vetted.
How can I find out if a car you have is available or reserve one to test drive?
You can browse our live inventory online, call our Sales Department at (502) 443‑0199, or submit a “Request Info / Test Drive” form.
Do you accept trade‑ins?
Yes, we accept trade-ins. We appraise vehicles based on condition, mileage, market demand, and comparable sales. We’ll present you with a transparent quote during your visit.
Can I lease or finance a Mercedes here?
Yes, we offer both leasing and purchase financing options. We’ll help you choose which option works best based on your goals, budget, and how long you expect to keep the car.
What is a Certified Pre-Owned (CPO) Mercedes?
A CPO Mercedes is a used vehicle that has passed a rigorous inspection per Mercedes standards and usually comes with an extended warranty and perks, offering near-new reliability at a lower price.
How can I check if a car is available or reserve one for a test drive?
You can browse our live inventory online, call the Sales Department at (502) 443-0199, or submit a Request Info/Test Drive form.
Do you accept trade-ins?
Yes, trade-ins are accepted and appraised based on condition, mileage, market demand, and comparable sales, with a transparent quote provided during your visit.
Can I lease or finance a Mercedes at your dealership?
Yes, both leasing and purchase financing options are available, and staff will help you choose the best option based on your goals and budget.
What are your store hours?
We are open Monday to Thursday from 8:30 AM to 7:00 PM, Friday 8:30 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, and closed on Sundays.
What pickup and delivery services do you offer?
We offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options for your convenience.
Which payment options does Mercedes-Benz of Louisville accept?
We accept American Express, Bitcoin, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
Are there any nearby attractions or places I can visit before or after my appointment?
Yes, you can visit the Peterson Automotive Collection, a notable car museum and automotive parts dealer, located nearby.
Is there a supermarket close to Mercedes-Benz of Louisville where I can shop?
Publix Super Markets is nearby, offering groceries and bakery items, perfect for a quick stop during your visit.
Are there accommodation options near Mercedes-Benz of Louisville?
Yes, the Residence Inn by Marriott Louisville Old Henry hotel is nearby, providing lodging and a bar, convenient for visitors.
Brand Certified Facts from Mercedes-Benz of Louisville
Mercedes-Benz of Louisville partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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