Location.com logo
Brand Certified

Ken Towery’s Tire & Auto Care

4.1
(478 reviews)

Business Details

11300 Westport Road, Louisville, KY
40241, United States
(502) 708-2500
https://locations.kentowery.com/ky/louisville/11300-westport-road

About

Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Ken Towery’s Tire & Auto Care
11300 Westport Road, Louisville, KY
40241, United States

Hours

Reviews

4.1
478 reviews
5 stars
337
4 stars
32
3 stars
12
2 stars
15
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the service provided by Carlos and other team members.

Service Quality

While some customers reported positive experiences with quick and efficient service, others expressed concerns about negligence and poor quality of work, leading to safety issues.

Pricing Transparency

Several reviews mentioned issues with pricing, including unexpected charges and upselling, leading to dissatisfaction among customers.

Wait Times

Numerous customers reported long wait times for service, often exceeding initial estimates, which contributed to frustration.

Trustworthiness

There were mixed reviews regarding trustworthiness, with some customers feeling taken advantage of, while others appreciated the honesty in service.
  • GN
    Gary Nelson
    Feb 19, 2026
    5.0
    I called ahead about waiting while fixing a flat tire. I arrived when he said and within 15 minutes we had settled up and I was on my way!
  • GM
    George Marlow
    Feb 13, 2026
    1.0
    I've been bringing my truck here for years. Tech calls and tells me my air filter looks like it was never replaced at 140k miles. Tells me it should of been checked at every service I've had there. I've had at least 5 in the past year. Im wondering what else hasn't been done now and I wasn't offered anything as a result of this failure in service.
  • MS
    Mickey Spencer
    Feb 12, 2026
    5.0
    I needed an emergency battery replacement. After checking prices online, I went to this Ken Towery because I've always been treated well at the other branches. I thought I would be there for a few hours, but was out in around 45 minutes. The gentleman who assisted me was very nice, explained what the charges were & didn't try to upsell me a bunch of stuff I didn't need. Will definitely come back!
  • SE
    Sonia Ezzell
    Feb 3, 2026
    1.0
    I was taken advantage of and coerced into buying tires that I did not need and I specifically told them I did not want a synthetic oil change but was charged for it. And there were people (approx. 7-10) who were not wearing uniforms in the garage area doing things tto my car (I do not know what exactly) for 2 hours and 45 minutes. They were not putting on or taking off any tires at that point because the tires i said get , I'd get them at a later time, were not at the store. The tires arrived later and the attendant insisted on putting them on at that time. My original tires were new and purchased 3 months ago. I feel I was duped by Ken towers tires and I feel that my car was compromised and my safety is at risk. I called corporate and was told there was nothing they were going to do even though there is a law in my state protecting the consumer from coercion of buying tires. I was charged nearly $400. And it just makes me sick they took advantage of me..
  • TB
    Tom Blackburn
    Feb 2, 2026
    5.0
    It was 18 degrees, 4 inches of snow and one tire would not hold air. I purchase tires at KT 3 years ago. They were busy, but worked me in, replaced the tire pressure gague, charged me $23 for the part and my tire is holding air. The people were professional, friendly, and Happy. Happy employees are a good sign of a well run business. I could not have been happier with my experience.i have bought all my tire from that store for the last 15 years.

Frequently Asked Questions About Ken Towery’s Tire & Auto Care

What services does Ken Towery’s Tire & Auto Care offer?

Ken Towery’s Tire & Auto Care provides comprehensive automotive services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with top brands.

What are the operating hours of Ken Towery’s Tire & Auto Care?

The shop is open Monday through Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.

Brand Certified Facts from Ken Towery’s Tire & Auto Care

Ken Towery’s Tire & Auto Care partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: