Ken Towery’s Tire & Auto Care

4.1
463 reviews
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Business Details

11300 Westport Road, Louisville, KY
40241, United States
(502) 708-2500
https://locations.kentowery.com/ky/louisville/11300-westport-road

About

Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Ken Towery’s Tire & Auto Care
11300 Westport Road, Louisville, KY
40241, United States

Hours

Reviews

4.1
463 reviews
5 stars
325
4 stars
31
3 stars
13
2 stars
16
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting the service provided by Carlos.

Service Speed

While some reviews noted quick service, others experienced long wait times, particularly for appointments and simple tasks.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing unexpected charges and feeling taken advantage of, especially regarding oil changes and tire services.

Quality of Work

There were mixed reviews on the quality of repairs, with some customers reporting issues after service, while others were satisfied with the work done.

Communication

Customers noted a lack of communication regarding wait times and service updates, leading to frustration during visits.
  • RS
    Reid Silver
    Jan 5, 2026
    5.0
    Didn’t catch the guy’s name, but the guy with a beard and glasses up front made this one of the easiest tire replacements I’ve had. No pressure on the set, took care of my issue within minutes, and even checked their inventory to give me the most cost effective tire. I only needed one, and wasn’t pressured, but reminded my front right tire will need attention soon. Thank you, could’ve been a nightmare after the holiday spending, but was pretty painless.
  • SM
    Stephen Matthews
    Dec 22, 2025
    5.0
    They installed headlights bulbs and did a ride share revue. They were extremely patient with me and went a olive and beyond to me make sure I got eaht I meeded
  • TF
    Tracy Freeman
    Dec 17, 2025
    5.0
    My engine light came on stopped by Ken Towery’s to have it checked out, they were very quick to find the problem and fix it for me
  • SM
    Shane Mohammed
    Dec 15, 2025
    5.0
    This is the best auto care I ever received! The Westport Road location team in Louisville is awesome! Took care of my car and fixed it at a fair price. I would highly recommend.
  • CH
    Carol Harrison
    Dec 15, 2025
    5.0
    I was speeding down Freeway when all my lights came on so I turned around and took it to Ken Towerys . Had a little bit of a wait but they said it needed to be towed to a dealer . Lexus gave me a loaner and I got my car back the next day . I felt Ken Towerys treated me well and I called AAA.
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Frequently Asked Questions About Ken Towery’s Tire & Auto Care

What services does Ken Towery’s Tire & Auto Care offer?

Ken Towery’s Tire & Auto Care provides comprehensive automotive services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with top brands.

What are the operating hours of Ken Towery’s Tire & Auto Care?

The shop is open Monday through Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.