Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Ken Towery’s Tire & Auto Care
9710 Taylorsville Road, Louisville, KY
40299, United States
Hours
Reviews
4.3
233 reviews
5 stars
179
4 stars
11
3 stars
4
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Darrian and Brian for their professionalism and communication.
Service Quality
While some customers reported positive experiences with repairs and quick service, others expressed concerns about upselling and incorrect diagnoses.
Timeliness
Several reviews mentioned issues with delays and appointments not being honored, leading to frustration among customers.
Honesty and Transparency
Customers appreciated the honest assessments of their vehicle needs, although some felt they were misled about necessary repairs.
Cleanliness and Environment
The shop was noted for being clean and having a welcoming atmosphere, contributing to a positive customer experience.
- SRSteve RoehrigNov 14, 20255.0This location reopened their doors for me on a Friday night to put air in my tire. THAT is how you do customer service.
- JNJudy NewtonOct 28, 20255.0My mother-in-law out here she had an engine light on I even went to auto zone & they told her she needed a new engine!! Took it to Tony out at the Ken Towery in J-Town & found out there was nothing wrong with my car & he fixed it & my cars engine light hasn't come on since!! THANK YOU TONY F.
- KTKevin ThienemanOct 28, 20252.0I took my car in for a normal rotation and oil change. Everything was fine with the car. Three days later, my TPMS light comes on. Now they say three of my tire sensors are no longer working and I need new c v joints. How can they do a check 1 day and everything's fine and 3 days later, I get an estimate for almost $1900. It sounds to me like they messed things up. Mark was a nice guy, but I just do not trust this place. Also, they checked the cabin filter and left everything from my glove compartment on the floor as well as my cover for the cabin filter.
- JBJeff BradyOct 23, 20255.0Guys in the shop were cool and easy to work with. Appreciated them and the communication and such.
- IPisabel portilloOct 10, 20253.0I had not problem with the service but the guy at the reception was vaping inside and that is just disrespectful
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What services does Ken Towery’s Tire & Auto Care offer?
Ken Towery’s Tire & Auto Care offers comprehensive automotive maintenance and repair services, including inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.
Where is Ken Towery’s Tire & Auto Care located?
It is located at 9710 Taylorsville Road, Louisville, KY 40299, United States.
What are the opening hours of Ken Towery’s Tire & Auto Care?
The shop is open Monday to Friday from 7:30 AM to 7:00 PM, and Saturday from 7:30 AM to 6:00 PM. It is closed on Sundays.
Which tire brands does Ken Towery’s Tire & Auto Care specialize in?
They specialize in tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Ken Towery’s Tire & Auto Care?
You can contact them by phone at +1 502-266-0113 or visit their website at https://locations.kentowery.com/ky/louisville/9710-taylorsville-road.
Is Ken Towery’s Tire & Auto Care accessible for customers visiting nearby places like RE-Furnishings Design & Consign?
Yes, customers visiting RE-Furnishings Design & Consign, a nearby furniture and thrift store, can conveniently access Ken Towery’s Tire & Auto Care located close by on Taylorsville Road for automotive needs.
Are there any nearby automotive-related businesses near Ken Towery’s Tire & Auto Care?
Yes, nearby is Bumper to Bumper Louisville 671, an auto parts and supply store, which may be useful for customers seeking additional automotive supplies.
Can I combine a visit to Ken Towery’s Tire & Auto Care with a stop at a local dining spot?
Certainly, local restaurants like El Taco Loco, a Mexican restaurant, and FDKY BBQ, a barbecue restaurant, are nearby for a meal before or after your automotive service.
Does Ken Towery’s Tire & Auto Care offer roadside assistance and towing services?
Yes, the shop provides roadside assistance and towing services as part of their comprehensive automotive care.
Is Ken Towery’s Tire & Auto Care open on Sundays?
No, Ken Towery’s Tire & Auto Care is closed on Sundays.