Ken Towery’s Tire & Auto Care

4.3
233 reviews

About

Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Ken Towery’s Tire & Auto Care
9710 Taylorsville Road, Louisville, KY
40299, United States

Hours

Reviews

4.3
233 reviews
5 stars
179
4 stars
11
3 stars
4
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Darrian and Brian for their professionalism and communication.

Service Quality

While some customers reported positive experiences with repairs and quick service, others expressed concerns about upselling and incorrect diagnoses.

Timeliness

Several reviews mentioned issues with delays and appointments not being honored, leading to frustration among customers.

Honesty and Transparency

Customers appreciated the honest assessments of their vehicle needs, although some felt they were misled about necessary repairs.

Cleanliness and Environment

The shop was noted for being clean and having a welcoming atmosphere, contributing to a positive customer experience.
  • SR
    Steve Roehrig
    Nov 14, 2025
    5.0
    This location reopened their doors for me on a Friday night to put air in my tire. THAT is how you do customer service.
  • JN
    Judy Newton
    Oct 28, 2025
    5.0
    My mother-in-law out here she had an engine light on I even went to auto zone & they told her she needed a new engine!! Took it to Tony out at the Ken Towery in J-Town & found out there was nothing wrong with my car & he fixed it & my cars engine light hasn't come on since!! THANK YOU TONY F.
  • KT
    Kevin Thieneman
    Oct 28, 2025
    2.0
    I took my car in for a normal rotation and oil change. Everything was fine with the car. Three days later, my TPMS light comes on. Now they say three of my tire sensors are no longer working and I need new c v joints. How can they do a check 1 day and everything's fine and 3 days later, I get an estimate for almost $1900. It sounds to me like they messed things up. Mark was a nice guy, but I just do not trust this place. Also, they checked the cabin filter and left everything from my glove compartment on the floor as well as my cover for the cabin filter.
  • JB
    Jeff Brady
    Oct 23, 2025
    5.0
    Guys in the shop were cool and easy to work with. Appreciated them and the communication and such.
  • IP
    isabel portillo
    Oct 10, 2025
    3.0
    I had not problem with the service but the guy at the reception was vaping inside and that is just disrespectful

Frequently Asked Questions About Ken Towery’s Tire & Auto Care

What services does Ken Towery’s Tire & Auto Care offer?

Ken Towery’s Tire & Auto Care offers comprehensive automotive maintenance and repair services, including inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.

Where is Ken Towery’s Tire & Auto Care located?

It is located at 9710 Taylorsville Road, Louisville, KY 40299, United States.