Ken Towery’s Tire & Auto Care

4.2
528 reviews

About

Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Ken Towery’s Tire & Auto Care
7511 Shelbyville Road, Louisville, KY
40222, United States

Hours

Reviews

4.2
528 reviews
5 stars
378
4 stars
41
3 stars
17
2 stars
13
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide honest advice.

Honesty

Several reviews noted the transparency and honesty of the service, with customers appreciating that they were not pressured into unnecessary repairs or purchases.

Efficiency

Customers frequently mentioned quick service and timely repairs, often being able to get in and out in a short amount of time.

Mixed Experiences

While many had positive experiences, some customers reported issues with overcharging, miscommunication, and unsatisfactory repairs, indicating inconsistency in service quality.
  • JS
    James Starr
    Jan 5, 2026
    4.0
    Friendly help . Desk lady. Very helpful and worked out the Short staff and timing problem . . Some employees did not show. TV not working in waiting area .
  • SA
    Sydney Ansell
    Dec 23, 2025
    5.0
    Saw me same day. Did not attempt to upsell after asking them to help me be mindful of holiday expenses. Offered facts but no pressure whatsoever. Refreshing experience that will pay off since I will always go there now in the future. Thank you again.
  • JE
    Jeffrey D Escola
    Dec 22, 2025
    5.0
    I had an excellent service appointment at this location over the weekend. I went for a tire rotation as a first time customer. I was greeted by Curry when I arrived and he provided excellent service and answered my questions. My car was serviced in under an hour and I was on my way. Well don and I will be a return customer!
  • MK
    Monica Klinglesmith
    Dec 11, 2025
    5.0
    I stopped in for a tire rotation. The rep called me a few hours later and advised that my front tires weren’t in the best shape, and I really needed an alignment. I told him I was planning on getting a new full set of tires after Christmas. He told me that wasn’t needed as my back tires were in great shape, but the dire need for alignment really wore down my fronts. He advised only 2 new ones and an alignment would be the best choice. I really appreciated his honesty and how he didn’t try to seize the opportunity to sell me 4 new tires now.
  • AM
    Angie Miles-Merrick
    Dec 5, 2025
    3.0
    Since my recent purchase of 4 new tires, I took my car back since one tire was losing air rapidly on a consistent basis. It took over an hour to get the tire looked at and issue fixed even though it was just a piece of wood lodged in the edge of the tire. When I received the call about the tire I was told it needed new back brakes and new window wipers. I replaced the window wipers back in the spring and when asked about back brakes replacement I was told they would have to replace everything. I felt like I was being taken advantage of and being sold more than what I really needed. Other than taking it back under the tires warranty I will only take other vehicle issues to our mechanic.

Frequently Asked Questions About Ken Towery’s Tire & Auto Care

What services does Ken Towery's Tire & Auto Care provide?

Ken Towery's Tire & Auto Care offers comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Ken Towery's Tire & Auto Care?

The business is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.