Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Ken Towery’s Tire & Auto Care
10006 Brownsboro Road, Louisville, KY
40241, United States
Hours
Reviews
4.3
482 reviews
5 stars
362
4 stars
28
3 stars
19
2 stars
8
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Mike and Thomas.
Timeliness
Several reviews noted issues with long wait times and delays, particularly regarding appointments and service completion.
Pricing Transparency
Customers expressed frustration over unexpected charges and discrepancies between quoted and final prices, leading to perceptions of greed.
Quality of Work
Mixed feedback on the quality of repairs, with some customers reporting satisfactory service while others experienced issues like loose lug nuts and incomplete repairs.
Appointment Management
Numerous complaints about poor management of appointments, including overbooking and failure to honor scheduled times.
- JBJ. Kris Bailey3 days ago5.0OK, story time. I recently bought a used 2017 Ford escape se ecoboost 2.0 for what I had originally believed was great price. I then did literally everything right. After the obvious transferring of ownership, it had an oil change, to be expected. Next I took it for a full paid inspection (NOTE! Not Ken Towery) I was told it only needed a battery replaced. I was over the moon. The very next day it dies halfway on to Dixie Highway with oncoming traffic. Week later I am having it towed to Ken towery for even more repairs. I was extremely upset at the place I had gotten inspection. The guys at Ken Towery helped calm me down, explaining that it was quite possible it was just missed. With both repairs we are talking 2600 work of missed stuff. So now, if it does break again (praying it doesn't) but if it does it will come back to Ken Towery. I have MS, safety is top priority for anything I drive, peace of mind is a bonus. Thank you guys so much!
- HLHarmony Lanham3 days ago1.0Horrible Business - I needed help with a simple tire patching issue and they tried to scam me saying that I needed to replace all 4 tires as well as my battery. After getting a second opinion, my thoughts were confirmed and we realized they even lied on the report about my tread. I wouldn't recommend them to anyone or go to them for help even if my car broke down in their parking lot.
- GFGeorge FregoneNov 3, 20255.0The people working here are fantastic. Friendly, knowledgeable and helpful
- TBted brownOct 27, 20255.0Had a tire pressure sensor replaced and a tire checked for leaks. Nice friendly people.
- AWAngela WeaverOct 16, 20255.0The employees were friendly, personable, & professional and the reasonably priced tire repair was made while I had somewhere to be nearby. Plenty of places within walking distance while waiting. Definitely recommend. Thanks for an easy and pleasant experience!
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What services does Ken Towery’s Tire & Auto Care provide?
Ken Towery’s Tire & Auto Care offers comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services, specializing in tire changes with top brands like Goodyear and Cooper.
What are the operating hours of Ken Towery’s Tire & Auto Care?
The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Ken Towery’s Tire & Auto Care located?
It is located at 10006 Brownsboro Road, Louisville, KY 40241, United States.
Which tire brands can I get at Ken Towery’s Tire & Auto Care?
They specialize in tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
Can I get roadside assistance and towing services from Ken Towery’s Tire & Auto Care?
Yes, they provide roadside assistance and towing services as part of their automotive care offerings.
Is Ken Towery’s Tire & Auto Care near any places where I can eat before or after my visit?
Yes, nearby dining options include Beef 'O' Brady's, Limon y Sal Mexican Restaurant, Domino's Pizza, Snappy Tomato Pizza, and Dunkin Donuts for coffee and snacks.
Are there any gas stations close to Ken Towery’s Tire & Auto Care?
Yes, Speedway and Kroger Fuel Center are nearby gas stations where you can refuel your vehicle conveniently.
Where can I find financial services near Ken Towery’s Tire & Auto Care?
There are several financial advisors nearby including Edward Jones representatives William W Boyd, Doug Nettle, and Tim Riney.
What is the best way to contact Ken Towery’s Tire & Auto Care?
You can contact them by phone at +1 502-883-4626 or visit their website for more information.
Does Ken Towery’s Tire & Auto Care have an online presence for easier information access?
Yes, they have official pages on Bing, Facebook, Yelp, and Google as well as a dedicated landing page on the Kentowery website.