Ken Towery’s Tire & Auto Care

4.1
393 reviews
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Business Details

6601 Preston Highway, Louisville, KY
40219, United States
(502) 966-3166
https://locations.kentowery.com/ky/louisville/6601-preston-highway

About

Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Ken Towery’s Tire & Auto Care
6601 Preston Highway, Louisville, KY
40219, United States

Hours

Reviews

4.1
393 reviews
5 stars
264
4 stars
38
3 stars
23
2 stars
12
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised the friendly and helpful staff, while others reported unprofessional behavior and poor communication.

Timeliness

Service speed varied; some customers experienced quick service, while others faced long wait times and delays.

Pricing

Pricing concerns were noted, with some customers feeling overcharged for services, while others found prices reasonable.

Quality of Work

Quality of repairs and services received mixed feedback; some customers were satisfied, while others reported issues with work done.

Trustworthiness

Several customers expressed concerns about honesty and transparency, with claims of upselling and unnecessary repairs.
  • CD
    Charles Durham
    5 days ago
    5.0
    Friendly efficient service
  • KH
    K Hornback
    6 days ago
    3.0
    Everyone very friendly however at the Dixie location I waited for 2 hours after they told me they had the tire size I needed only to be told they didn’t have it then was sent to Preston location
  • CM
    Cliff McSpadden
    Nov 14, 2025
    5.0
    Great experience. Honest, Quality service and awesome customer service.
  • MW
    Marsha White
    Oct 31, 2025
    5.0
    I have been going to this Ken Tower’s location now for several years. I’ve always received excellent service from the staff there. Three years ago I brought my 2015 Buick encore there because of the way the engine seem to be shaking; they diagnosed a blown seal and advised me I would need to either replace the engine or the car.They had already done about $800 worth of work trying to fix the problem. I told them thank you and attempted to settle up my bill, but the manager said “I’m not gonna charge you $800 for telling you that you need to buy a new car.” I’ve stuck with him ever since.
  • GR
    Greg Rainbolt
    Oct 29, 2025
    5.0
    I had a bubble on the side of my tire as well as a slash mark. Towery’s took me in right away and I bought 1 tire get 1 free. It was no time till tires installed and I was ready to go. I have dealt with this location at Preston and Fern Valley for many years and many sets of tires. Always great service.
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Frequently Asked Questions About Ken Towery’s Tire & Auto Care

What services does Ken Towery’s Tire & Auto Care offer?

Ken Towery’s Tire & Auto Care provides vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with top brands like Goodyear and Cooper.

What are the operating hours of Ken Towery’s Tire & Auto Care?

The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.