Ken Towery’s Tire & Auto Care

Reviews

• DW

  David Wieber

  1 day ago
  5.0
  Customer service was excellent and they even identified other issues that we scheduled an appt for you all to fix! Keep up the great work.
• JH

  Jaykob Hill

  Jan 22, 2026
  5.0
  Tim and the guys are great. Highly recommend
• DW

  Deborah Ward

  Jan 17, 2026
  5.0
  Staff is always pleasant, professional and glad to help me.
• JG

  Jenn G

  Jan 16, 2026
  1.0
  I took my 2017 Buick encore in Mon morning at 8:30 told the GM Tim, that my car was making rattling/clunking noise seemed like under the driver side floor. Left the car, he called with update said it was wheel baring/ stabilizer link etc. it cost me 1,389.91 When I got my car I drove a ways home and STILL was hearing the noise. Took car back up there Tim drove it said he’d heard it as well and told me to come back whenever the master mechanic would be there on Tuesday. I declined the Tuesday because of work and said Thursday would work best. He agreed that would be fine. Ask him if the price was included bringing it back because I already paid almost 1400.00 he said that he would take care of it and not to worry! I believed him! (He lied) I Took car back up Thursday at9:30. Dropped off. Tim the GM never “took care of it” he left early, I was told from a tech name Dameron) tech called me at 2:30 and said I would need to pay an additional 1079.99 for the struts to be replaced! That I refused on receipt. I never was even told about struts. I never looked at the paper until I got home. Long story short what I took my vehicle in for was never repaired and had repairs done on something, I don’t even know if needed to really be fixed. I’m left with the noise underneath my vehicle And still needing it repaired and out of $1400. I don’t know what I’m going to do now. As my vehicle still is rattling and have no more money to fix the initial problem I took it in for! I bet if I was a man, they would not have done that to me!! Ladies be very careful!!
• TF

  Terence Fitzgerald

  Jan 7, 2026
  5.0
  We spent the night in Louisville on a road trip to the east coast. Woke up on a Saturday morning and the truck would not start. I called about a dozen auto shops in Louisville, and none would work on it until Monday. Then I called this shop. Had the vehicle towed in, they immediately diagnosed the starter was bad, and quickly ordered the new starter. Once the starter got there in about an hour, the three mechanics took about ten minutes to get it installed and the truck running again. Thank you Ken Towery for saving our trip! I would recommend you anytime!

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