Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Ken Towery’s Tire & Auto Care
11480 Preston Highway, Louisville, KY
40229, United States
Hours
Reviews
3.9
310 reviews
5 stars
190
4 stars
37
3 stars
15
2 stars
11
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised the staff's friendliness and professionalism, while others reported poor experiences and unprofessional behavior.
Service Quality
Customers appreciated quick and efficient service, but there were complaints about upselling unnecessary repairs and inconsistent quality of work.
Pricing Transparency
Several reviews highlighted issues with pricing, including unexpected charges and perceived overpricing for services.
Appointment Issues
Multiple customers experienced problems with appointments, including long wait times and staff not being available during scheduled hours.
- DMDorothea Metten5 days ago5.0My car stopped while driving. My son jumped it, got started and brought me there. All my systems were checked, a new battery was installed. I was quickly on my way and satisfied with all services.
- DHDaniel HildrethDec 19, 20253.0My tire sensor light was on and I needed it checked. My back right one wasn't detected. They replaced it. After 2 days light was still on brought it back and was told it was tire inflation imbalance that they took care of. The light went off after this. The spare tire I did bring up, but it was brushed aside. EDIT: Light came on again. They never inspected my spare tire. My spare was at 30psi when it should've had 60psi. So I'm pretty sure it's the spare. I called back and it'd be another $105 to fix (about $105 per tire). So from 5* to 3*. I don't think I'll use them again if they can't check everything and help resolve the initial visit which was the tire light on in the first place.
- MGMarilyn GriffinDec 12, 20255.0Helped me immediately with an oil change and filter. Quick service Kind words Liked seeing the guys working laughing and talking to each other Good vibes And price was totally reasonable Marilyn Freeman
- JWJason WuetcherNov 24, 20255.0I had a great experience dropped my vehicle off in the morning. Picked it up finished in the afternoon. No up sales or run around very knowledgeable and fast
- RERoehl EcarmaNov 14, 20255.0The person was friendly and courteous. The service was efficient. The shop was clean and orderly.
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What services does Ken Towery's Tire & Auto Care offer?
Ken Towery's Tire & Auto Care provides dealer-quality auto maintenance and repair, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing. They also specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Ken Towery's Tire & Auto Care located?
It is located at 11480 Preston Highway, Louisville, KY 40229, United States.
What are the operating hours of Ken Towery's Tire & Auto Care?
The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.
Which tire brands are available at Ken Towery's Tire & Auto Care?
They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Ken Towery's Tire & Auto Care?
You can reach them by phone at +1 502-964-0127.
Does Ken Towery's Tire & Auto Care provide roadside assistance and towing?
Yes, they offer roadside assistance and towing services as part of their comprehensive automotive care.
Are there dining options near Ken Towery's Tire & Auto Care?
Yes, nearby dining options include Arby's, Ponderosa Steakhouse, Los Cabos Mexican Grill, McDonald's, Beef 'O' Brady's of Preston Hwy, El Nopal, and Burger King, which customers can visit before or after their automotive service.
What are some nearby places for shopping near Ken Towery's Tire & Auto Care?
Nearby shopping spots include Buddy's Home Furnishings, Shirley’s Deals Hillview, Hillview Peddler's Mall, Code Blue Pool Supplies, Tractor Supply Co., Harbor Freight, and Dollar General, which offer a range of products for customers in the area.
Are there any nearby salons or spas near Ken Towery's Tire & Auto Care?
Yes, nearby beauty services include Lilly Nails and Deluxe and Allure Nails & Spa Louisville, where customers can enjoy nail and spa treatments.
What nearby services are available for financial transactions?
Customers can find several nearby financial services including BB&T ATM, LibertyX Bitcoin ATM, Bitcoin of America - Bitcoin ATM, Truist bank, and Cash Tyme for check cashing and payday loans.