Business Details
About
Honda DealerCar DealerUsed Car DealerTruck DealerUsed Truck Dealer
Search our large Kentucky inventory of new Honda cars, trucks, SUVs and vans, including the Accord, Civic, CR-V, Clarity, Fit, HR-V, Odyssey, Ridgeline and Pilot. Our team is here to help you with online price quotes, trade-in evaluation tools with KBB, directions and hours, financing with our online credit application (including assisting you with special financing needs for a bad credit car loan) and setting up a test drive. We also feature Used Car Sales. Call (502) 888-1340 ANYTIME to set an appointment, schedule service or check inventory. Welcome to the Jeff Wyler Honda Auto Mall.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.5
3,125 reviews
5 stars
2,611
4 stars
144
3 stars
47
2 stars44
1 star
279
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight the exceptional customer service provided by sales staff, particularly Victor Castillo, Danielle Zampitella, and Ivan Luna, who are praised for their professionalism, patience, and helpfulness throughout the car-buying process.
Sales Experience
Many customers reported a smooth and stress-free sales experience, with several mentioning the lack of pressure during negotiations and the staff's willingness to answer questions and provide detailed explanations.
Overall Satisfaction
Overall, customers expressed high satisfaction with their purchases and the dealership's service, often recommending specific salespeople and the dealership as a whole for future buyers.
Concerns
A few reviews raised concerns about hidden fees and issues with paperwork, particularly regarding military registrations and warranty coverage, indicating areas for improvement in transparency and communication.
- DSDorman Santiago3 days ago5.0This dealership is the best! I've been a customer for a long time and have already bought two cars from them, thanks to the professionalism of the sales team (Mr. Victor Castillo), who are always looking for the best deal, and the work of Mr. Juan, the sales manager. They're an excellent team; I recommend them 100%!
- KKKaylynn5 days ago5.0The dealership was clean, comfortable, and didn’t have that “you’re trapped here for 6 hours” vibe. Noah, my salesperson, and the finance guy (whose name I’m blanking on—don't hate me 🙏!) were both super personable and easy to talk to. They worked literal overtime to get me what I needed. I really can’t say enough good things about Noah though. He was knowledgeable, easy going, and made the whole process feel easy. If you’re thinking about buying here, do yourself a favor and ask for Noah. You’ll be glad you did. Love my truck <3
- TWTaylor WirthJan 6, 20265.0My fiancée and I were very pleased with our experience all the way around! From the time we walked in being greeted with a smile, to John Skelton taking care of our transaction, to Sean Tedder sealing the deal. Both gentlemen weren’t just in it as a business transaction but they were both so personable and really cared to find us the car we wanted at the price we needed. 10/10 recommend!!! I’ve already referred this place and John to my family!!
- PAPamela AllenJan 5, 20265.0Everybody at this dealership was welcoming, kind, and helpful. I truly enjoyed working with Jose Carera, my salesperson. He was patient, knew his stuff, and treated me with great respect and no pressure. I am 69yo and have bought several vehicles (different makes) in my lifetime. This is honestly the best car buying experience I've ever had. I felt very comfortable with no pressure, no playing games, and good clear info. I highly recommend Jeff Wyler Honda and Jose.
- RGRogue GreyDec 30, 20255.0Had a great time with a purchase here recently. A 2021 Dodge Charger GT AWD, suited all of my needs perfectly and was a dream find. I work a lot, and finding the time to get in and take a look at the vehicle was still easy for me. The entire process was pretty painless, and John Skelton was a great help to me through all of it! He was straight forward, didn't hide anything and didn't push for anything I wasn't comfortable with. The financial team there also went above and beyond, managed to beat my banks rate. John and the rest of the Wyler team had my car ready to go the next day, and its been a dream ever since! Would definitely recommend them to anyone looking for a good experience with vehicle purchases!
Frequently Asked Questions About Jeff Wyler Honda Auto Mall
What brands of vehicles does Jeff Wyler Honda Auto Mall specialize in?
Jeff Wyler Honda Auto Mall specializes in Honda vehicles, offering a wide range of new Honda cars, trucks, SUVs, and vans.
What are the operating hours of Jeff Wyler Honda Auto Mall?
The dealership is open Monday to Friday from 9:00 AM to 8:00 PM and on Saturdays from 9:00 AM to 6:00 PM. It is closed on Sundays.
What types of pickup and delivery services are available at Jeff Wyler Honda Auto Mall?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I schedule a service appointment at Jeff Wyler Honda Auto Mall?
You can schedule a service appointment by calling (502) 888-1340 or by using their online scheduling system through their website.
What payment options are accepted at Jeff Wyler Honda Auto Mall?
They accept American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa payments.
Does Jeff Wyler Honda Auto Mall provide special services for customers with bad credit?
Yes, they assist with special financing needs including bad credit car loans through their financing options and online credit application.
Which nearby places can customers visit after their visit to Jeff Wyler Honda Auto Mall?
Customers can visit nearby places such as Kroger supermarket, Subway sandwich shop, and LL Flooring for home goods after their visit.
Are there nearby financial services close to Jeff Wyler Honda Auto Mall for convenient banking?
Yes, nearby financial services include US Bank, U.S. Bank ATM, and Republic Bank, making banking convenient for customers.
If I need automotive parts or additional vehicle services, what nearby options are available?
Nearby options include NAPA Auto Parts for car parts, Kae Why The Car Guy auto company, and B & B Service Center for automotive repair and oil changes.
What languages are supported at Jeff Wyler Honda Auto Mall for customer service?
Customer service is available in both English and Spanish.