Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Timeliness
Several reviews noted quick service and timely repairs, although some customers experienced long wait times.
Honesty
Customers appreciated the honesty of the staff regarding necessary repairs and pricing, with many feeling they were not taken advantage of.
Service Quality
While many reviews were positive about the quality of service, there were complaints about specific incidents of poor service and mistakes.
Appointment Issues
Multiple customers reported issues with honoring appointments, leading to frustration and wasted time.
SS
Selina Speno
Dec 28, 2025
5.0
Goodyear has been wonderful to meet. The guys up front, Rick and Dan specifically, are kind and explain things in a way I understand. It's also great to get not-so-great news in a kind way. Each time I've taken my vehicle in, they've gotten it checked out and taken care of in a timely manner.
AO
Alex O'Nan
Dec 11, 2025
5.0
I had an excellent experience at the Goodyear store! Dan and the folks at this Goodyear store were pleasant, helpful, and honest throughout the whole process. He helped me get a great deal on four new Cooper tires with road hazard coverage, and I also had an oil change done while I was there. Everything was straightforward, fairly priced, and done right. It’s rare to find this level of service these days, and I really appreciated it. Highly recommend!
JC
Jennifer Carr
Nov 22, 2025
5.0
Fabulous customer service, explanation of costs and very fast service
MM
Michaela Maupin
Nov 20, 2025
5.0
Went in for an oil change & had great service. Rick helped me out at the front & I was in and out!
TA
Theresa Adkins
Oct 31, 2025
5.0
This place ALWAYS has friendly, caring people there.
This visit was Aaron mills and Justice.
Glad they are our neighborhood car repair/tire go to!!!!!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs including oil changes, tire services, and general automotive maintenance.
Where is Goodyear Auto Service located?
It is located at 6810 Bardstown Road, Louisville, KY 40291-3050, USA.
What are the regular business hours for Goodyear Auto Service?
Goodyear Auto Service is open Monday to Saturday from 7:00 AM to 6:00 PM and on Sundays from 8:00 AM to 5:00 PM.
Is Goodyear Auto Service open on holidays?
The service is closed on some holidays such as January 1, April 20, November 27 and December 25, but is open with reduced hours from 8:00 AM to 5:00 PM on others like May 26, July 4, September 1, December 24, and December 31.
Does Goodyear Auto Service accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, and Visa, along with cash and checks.
Is there an option for in-store pickup at Goodyear Auto Service?
Yes, in-store pickup services are available at Goodyear Auto Service.
Does Goodyear Auto Service offer wheelchair accessibility?
Yes, the location has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online at their website: https://www.goodyearautoservice.com/en-US/make-appointment
What nearby places can I visit before or after my service at Goodyear Auto Service?
Nearby, you can visit Feeders Pet Supply for pet needs, Kentucky Humane Society for animal-related activities, or enjoy dining at Double Dragon or Papa Murphy's restaurants.
Are there other automotive services nearby Goodyear Auto Service?
Yes, nearby competitors include Firestone Complete Auto Care, Discount Tire, NTB, Pep Boys, and Monro, which offer similar automotive services.
What other local services are available near Goodyear Auto Service?
Nearby you can find health providers like DentalWorks Louisville and 20/20 Eyecare, hair salons such as Fantastic Sams Hair Salons, and other amenities like the Fern Creek Library and T-Mobile store.