Business Details
About
Auto Body ShopAuto Repair ShopAlternator RepairEngine Rebuilding ServiceBrake Shop
When it comes to Auto Repair, Car Repair, Auto Mechanic, and more, no one compares to First Class Auto Services LLC. With years of combined experience, First Class Auto Services LLC has worked hard to build the trust of our clients in Louisville and surrounding areas. Visit our website to learn more or better yet, call us today!
Location
Hours
Reviews
4.6
216 reviews
5 stars
180
4 stars
14
3 stars3
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to communicate and explain repairs clearly.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs, although there were some serious concerns about specific jobs that led to dangerous situations.
Pricing
Feedback was mixed regarding pricing; while some found it fair and reasonable, others felt it was overpriced for certain services.
Communication Issues
Several reviews pointed out significant communication problems, including scheduling errors and lack of updates on repair status.
Trustworthiness
There were contrasting opinions on the trustworthiness of the shop, with some customers expressing confidence in the service while others reported feeling misled or dissatisfied with the repairs.
- GBGabe BAug 27, 20251.0Before this incident, I had multiple good things to say. Both of the calipers on my breaks lost a bolt at the same time while I was driving, I called this shop (they replaced my brakes and rotors) and they said they couldnt take a look at it until wednesday at the earliest ( i called on a monday ) So i took it to another shop where they showed me what First Class Auto didnt do correctly. I called First Class to discuss reimbursement and they told me I would have to pay to have it towed back to the shop and the only way i could be reimbursed is if they fixed it. Shame because I had great interactions before this.
- MDMichael DixonJul 12, 20255.0Drove to Kentucky from Georgia for a basketball tournament. Our Yukon started acting up Friday night. The next day after looking at reviews I found First Class Auto Service . I told Maria and TJ my problems and within minutes TJ found two issues, one was a faulty starter and a bad battery. They squeezed me in and got the job done and was going to stay over to complete it. The mechanic TJ was awesome and Maria up front was honest and friendly. They saved us and we will be back on the road going home on time. Thank you!
- DWDeanna WestJul 8, 20255.0Great care and customer service. They took great care of us and stood by their word! Truly 100% customer focused.
- RDRic0 Diner0Jul 8, 20254.0Great Service , Good Prices & Good Work Done
- YKYusif KalidJun 9, 20251.0Way over priced
Frequently Asked Questions About First Class Auto Services LLC
What types of auto services does First Class Auto Services LLC offer?
First Class Auto Services LLC specializes in Auto Repair, Car Repair, and Auto Mechanic services, including Alternator Repair, Engine Rebuilding, and Brake Shop services.
Where is First Class Auto Services LLC located?
The business is located at 2300 Hikes Ln, Louisville, KY 40218-1402, USA.
What are the operating hours of First Class Auto Services LLC?
They are open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I contact First Class Auto Services LLC?
You can call them at +1 502-618-3704 or email contact@firstclassautoservices.com.
Does First Class Auto Services LLC serve places outside Louisville?
Yes, they serve the Louisville area as well as the nearby cities of Jeffersonville and Crestwood.
Is there a website where I can learn more or book a service with First Class Auto Services LLC?
Yes, visit their website at https://firstclassautoservices.com to learn more or schedule an appointment.
What nearby places can I visit before or after my service at First Class Auto Services LLC?
Nearby places include the Hikes Lane Apartments, LibertyX Bitcoin Cashier ATM, and Tabernam Grocery Store. You might also enjoy dining at Asian Bazaar, Jamaican Jerk Center, or Subway.
Are there food options close to First Class Auto Services LLC for customers waiting on car repairs?
Yes, customers can visit nearby restaurants like Asian Bazaar, Jamaican Jerk Center, Chamling Kitchen & Bar, or Subway for a variety of dining options.
Where can I find financial or tax services near First Class Auto Services LLC?
Nearby you can find Jackson Hewitt Tax Service for accounting and financial advising, and Western Union for money transfer services.
Are there medical facilities near First Class Auto Services LLC in case of emergencies?
Yes, nearby medical facilities include Baptist Medical Associates, Baptist Health Medical Group Primary Care, Anthony Remson MD, and Newburg Primary Care Center.