Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Louisville location today.
Location
Hours
Reviews
4.2
354 reviews
5 stars
240
4 stars
42
3 stars
19
2 stars
13
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, highlighting positive interactions with agents.
Reservation Issues
Several reviews mentioned problems with reservations, including cars not being available despite confirmations, leading to customer frustration.
Pricing Concerns
Customers expressed dissatisfaction with high rental rates and additional fees, indicating that prices have increased significantly.
Mixed Experiences
While some customers had excellent experiences, others reported poor service and issues with vehicle cleanliness and readiness.
- AGAdam GardenhireJan 2, 20261.0Bad policies that aren't like other enterprise locations
- RGRaul Jesus GutierrezDec 22, 20255.0A great experience. David was extremely helpful as he walked with us over every detail of the car we were renting. Very economical and reasonable car rental rates!!!! It is without any reservation that I highly recommend this enterprise rent a car location.
- PWPAMELA WONGUSNov 23, 20255.0I only rent from Enterprise. I have never been disappointed with their cars or service. Have tried some others and hands down Enterprise is #1 in my opinion. Thanks Enterprise
- JLJacob “JakeyPooh” LastnameNov 18, 20251.0I'd give this a -10 star review if I could. Because my rental was stolen, I am now unable to ever rent from Enterprise again. Rental was fast and easy. Way too expensive. Horrible customer service. -100% customer satisfaction. There you have it. Less than average by a long shot. Even if I were able to rent from them again I would NOT.
- RBRoss BrownNov 13, 20255.0The staff was extremely friendly, courteous and helpful.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Louisville, KY?
Enterprise Rent-A-Car is located at 433 S 8th St, Louisville, KY 40203, USA.
What are the operating hours of Enterprise Rent-A-Car during weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
What types of rental vehicles does Enterprise Rent-A-Car offer?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
How can I make a reservation with Enterprise Rent-A-Car in Downtown Louisville?
You can reserve your rental car through their website at https://www.enterprise.com/en/car-rental-locations/us/ky/downtown-louisville-5818.html or by calling +1 502-589-2211.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Enterprise Rent-A-Car offer any special discounts or promotions?
Yes, they have great weekend rates available. You can book these deals through their weekend specials page.
Are there any automotive repair services near Enterprise Rent-A-Car?
Yes, Cecil’s Service Center and Community Auto Glass are nearby, offering automotive repair services which could be helpful if your car needs servicing before or after your rental period.
What legal services are available near Enterprise Rent-A-Car?
There are multiple law offices nearby including Christy Shircliff Law Office, Landisman Law Office, and The Whaley Law Firm, among others. Customers can consult these offices for various legal matters before or after their visit.
Which public and government services are near Enterprise Rent-A-Car in Downtown Louisville?
Nearby public and government services include lojic (a government office), Louisville Metro Housing Authority Housing Communities, and Louisville Jefferson County Metro Housing Authority-Louisville Metro, providing social services and housing assistance.