Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East End location today.
Location
Hours
Reviews
4.2
376 reviews
5 stars
252
4 stars
43
3 stars
20
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, with some cars being reported as dirty or in need of service.
Reservation Issues
Multiple customers experienced problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.
Quick Service
Customers appreciated the fast and efficient service during pick-up and drop-off, often noting minimal wait times.
Mixed Experiences
While many had positive experiences, there were significant complaints regarding specific staff interactions and unresolved issues.
- LLLenny3 days ago5.0⭐⭐⭐⭐⭐ five stars all the way. Great customer service and correspondence. I loved it every step of the way I felt cared for.
- CWCindy Webb4 days ago5.0The entire transaction was quick, friendly and efficient
- CBCarol “carolintallahassee” Bisig4 days ago5.0Kind, patient and professional, they went out of their way to help and I will use them again.
- DWDeborah Ziegler WilsonJan 5, 20265.0The Enterprise on Westport Road in Louisville is a great location. The customer service I received was great
- DSDennis SchroederDec 26, 20255.0This place is always busy but I know why. Very knowledgeable and friendly staff. I don’t mind waiting a little while for excellent service. We are repeat customers and will continue to rent here.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Louisville, KY?
Enterprise Rent-A-Car is located at 10500 Westport Rd, Ste 102, Louisville, KY 40241.
What are the operating hours for Enterprise Rent-A-Car at the East End location?
The East End location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Louisville?
You can rent cars, vans, and luxury vehicles with flexible rental options at Enterprise Rent-A-Car in Louisville.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise provides airport pick-up services at this location.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ky/louisville-east-end-5803.html.
Are there any nearby gyms where I can work out before or after picking up my rental car?
Yes, nearby gyms include Fitness Market and Four Barrel Fitness East, which offer fitness and health services near Enterprise Rent-A-Car.
What dining options are close to Enterprise Rent-A-Car in Louisville?
Nearby restaurants include China Cafe, Jet's Pizza, Raising Cane's, Jimmy John's, Chick-fil-A, Cheddar's Scratch Kitchen, and Dunkin Donuts.
Are there any nearby parks or outdoor attractions I can visit around Enterprise Rent-A-Car?
Tom Sawyer Park is a nearby national park where you can enjoy outdoor activities before or after your visit to Enterprise.
Does Enterprise Rent-A-Car offer discounts or special deals?
Yes, Enterprise offers great weekend rates and discounts, including those for active military personnel.