Enterprise Rent-A-Car

4.1
125 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Valley Station location today.

Location

Enterprise Rent-A-Car
10109 Dixie Hwy, Louisville, KY
40272, United States

Hours

Reviews

4.1
125 reviews
5 stars
81
4 stars
12
3 stars
10
2 stars
2
1 star
20
  • MW
    Marcie Wade
    2 days ago
    1.0
    I wouldn't use them....was very dissatisfied with how they handled my deposit. Had 3 people telling me they did the same thing for over a week then said it would be another 3 to 5 business days to sort it out. Not a happy customer
  • SR
    Sable Rivera
    3 days ago
    5.0
    My card was giving me issues and they were nice enough to wait until I was able to figure it out, as well as making sure I had everything I needed. They even double checked the following day to make sure I was satisfied with my experience. This is, and has been, my preferred rental spot.
  • RH
    rebecca haycraft
    4 days ago
    2.0
    I would give 5 stars BUT I THINK THE WAIT IS RIDICULOUS. YOUVE GOT ONE POOR PERSON ANSWERING PHONES CLEANING THE CARS FILLING THEM WITH GAS GETTING PEOPLE CHECKED OUT AND READY TO GO. AND YOU MAY HAVE 4 OR 5 PEOPLE WAITING THAT IS ABSOLUTELY NOT FAIR TO THE PERSON DOING THE JOB. EITHER OPEN CERTAIN LOCATIONS ON CERTAIN DAYS WITH AT THE VERY LEAST 2 PEOPLE OR CLOSE CERTAIN LOCATIONS FOR GOOD WHERE YOU HAVE MORE THAN 1 PERSON WORKING AND THE MORE PEOPLE THE QUICKER THEY GET OUT. The gentleman that helped my hubby and I was amazing he gets 200 stars but sorry corporate you get 2 your being unfair to your employees and customers you neec to do better wayyyy wayyyy better
  • YD
    Yatta Desha
    Oct 14, 2025
    5.0
    De'Erika is the best. She made my experience easy and turned my bad day into a good day. I also watched her handle a complaint from another customer and her customer service skills are top notch. Enterprise is lucky to have her
  • ST
    Samantha Tucker
    Sep 15, 2025
    5.0
    Very polite customer service there on top of things

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at the Enterprise Rent-A-Car Valley Station location in Louisville, KY?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car at 10109 Dixie Hwy, Louisville?

The location is open Monday through Friday from 8:00 AM to 5:30 PM, and closed on Saturdays and Sundays.