Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Highlands location today.
Location
Hours
Reviews
4.3
192 reviews
5 stars
132
4 stars
27
3 stars
9
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others were reported as rude and confrontational.
Car Availability
Several customers expressed frustration over the lack of available vehicles despite having made reservations, leading to significant inconvenience.
Cleanliness and Maintenance
There are complaints about the cleanliness and maintenance of the vehicles, with reports of dirty cars and issues such as low tire pressure.
Efficiency
Many customers praised the quick and efficient service, highlighting fast rental processes and easy drop-offs.
Management Issues
There are concerns regarding management practices, with some customers reporting negative interactions with management and a lack of accountability.
- MBmichelle bornstein2 days ago2.0Cars smell like smoke and are not very clean
- SPSummer PapajeskiNov 15, 20255.0Always have a great experience with Enterprise. The staff are friendly and efficient. The vehicles are clean and in great condition!
- ARanne robertsNov 8, 20255.0Great experience. Car was clean & nice. Exceeded expectations. Coustomer service was excellent.
- KSKarla SollanoOct 21, 20251.0Employee was late to work. Booked a car online. Only to arrive and be told they didn’t update their inventory and had no cars available. Would have never drove 30 minutes nor booked if they would have done their job
- CBCarole Bullock-benOct 2, 20255.0We have always enjoyed the cars that we have rented and the excellent service from the staff.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Louisville?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Louisville?
The Enterprise Rent-A-Car Highlands location is at 1360 Bardstown Rd, Louisville, KY 40204.
What are the operating hours of Enterprise Rent-A-Car in Louisville?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Louisville?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ky/louisville-highlands-5854.html or call +1 502-459-3115.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there weekend rental specials available at Enterprise Rent-A-Car in Louisville?
Yes, they offer great weekend rates which can be booked through their weekend specials page at https://www.enterprise.com/en/car-rental/deals/weekend-specials.html.
Is Enterprise Rent-A-Car in Louisville a woman-owned business?
Yes, the establishment is identified as a woman-owned business.
What nearby dining options are available if I visit Enterprise Rent-A-Car at Highlands?
You can visit nearby dining options such as La Chasse, a French restaurant and cocktail bar, and Palermo Viejo, a popular steakhouse.
Are there any nearby shops or boutiques near Enterprise Rent-A-Car Highlands location for shopping after your rental?
Yes, nearby you can find Rose Hill Boutique and Toshay Fashion Boutique for women's clothing and stylish shopping experiences.
What local services are near Enterprise Rent-A-Car that might assist customers with additional needs?
Nearby services include The UPS Store for shipping needs, Salon Rex and Kaleidoscope Hair Salon for beauty services, and Heather French Foundation for Veterans, Inc. for community support.