Enterprise Rent-A-Car

4.3
192 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3924 Westport Rd, Louisville, KY
40207, United States
(502) 894-0032
https://www.enterprise.com/en/car-rental/locations/us/ky/louisville-st-matthews-westport-rd-5858.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street Matthews Westport Road location today.

Location

Enterprise Rent-A-Car
3924 Westport Rd, Louisville, KY
40207, United States

Hours

Reviews

4.3
192 reviews
5 stars
142
4 stars
13
3 stars
7
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, highlighting staff members like Chris, Devin, and Jared for their helpfulness and professionalism.

Vehicle Quality

Most reviews noted that the vehicles were clean and well-maintained, although there were some complaints about receiving cars with issues.

Reservation Issues

Several customers experienced problems with reservations, including not receiving the vehicle they booked and being offered alternatives that were not satisfactory.

Overall Experience

The majority of feedback reflected a positive overall experience, with many customers expressing their intention to return due to the friendly and efficient service.
  • JB
    Jhoan Bustamante
    Dec 24, 2025
    5.0
    Excelente trato y buena atención
  • TW
    Tammy Wicke
    Dec 18, 2025
    5.0
    You can expect 5 star service at Enterprise St Matthews
  • HH
    Hannah H
    Dec 11, 2025
    5.0
    This Enterprise is one of best I've come across! Chris was amazingly helpful, I wouldn't have been able to get where I was going without his help, truly. He is exceptional!
  • EK
    Ethan Kirov
    Nov 25, 2025
    5.0
    Exceptional customer service! Great selection of clean vehicles. Cant overstate enough how great Chris is, beyond courteous staff member that goes above and beyond, I hope corporate sees this, they will definitely have my repeat business because of him.
  • AD
    Alexis D
    Nov 21, 2025
    5.0
    The general manager, along with the other employees at this location are very friendly and went above and beyond to help me. This is why I will continue renting with enterprise because they treat you how you’re supposed to be treated. Thank you so much for everything.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Westport Road?

You can rent a variety of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car on Westport Road.

What are the operating hours of Enterprise Rent-A-Car on Westport Road?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.