Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street Matthews Westport Road location today.
Location
Hours
Reviews
4.3
187 reviews
5 stars
137
4 stars
13
3 stars
7
2 stars
7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by staff, particularly at the St. Matthews location.
Vehicle Quality
While most vehicles were reported as clean and well-maintained, there were instances of customers receiving poorly maintained cars with issues.
Reservation Issues
Several customers experienced problems with vehicle availability, including not receiving the car they reserved and being offered alternatives that did not meet their needs.
Efficiency
Customers appreciated the quick and efficient service during the rental process, with many noting the ease of pick-up and drop-off.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor customer service at certain locations.
- ADAlexis D2 days ago5.0The general manager, along with the other employees at this location are very friendly and went above and beyond to help me. This is why I will continue renting with enterprise because they treat you how you’re supposed to be treated. Thank you so much for everything.
- PEPatrick ENov 9, 20255.0I feel very fortunate to have this neighborhood Enterprise so close to home. Chris and his staff are very professional and courteous. Every experience with this location has been excellent. Very fast and convenient especially when I check in prior to arrival. I will continue using this location for my car rental needs.
- EHEmma HartNov 6, 20255.0Chris and his co workers were very friendly and helpful during the process of my booking and pick up! Their customer service was fantastic and efficient, will definitely be back.
- BBBARRY BRAMBLETTOct 17, 20255.0Great overall experience. Chris at the Shelbyville Rd store took great care of me. I work close and they delivered the car to me, we did a walk around, I signed and initialed a few things on a tablet and was on my way. We will for sure use Enterprise again anytime we can.
- KKkerrityn kingOct 7, 20255.0Customer service 10/10 shout out to Chris!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car on Westport Road?
You can rent a variety of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car on Westport Road.
What are the operating hours of Enterprise Rent-A-Car on Westport Road?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Louisville?
Enterprise Rent-A-Car is located at 3924 Westport Rd, Louisville, KY 40207.
How can I make a reservation for a rental car at Enterprise Rent-A-Car?
You can reserve your rental car online via their website or through the reservation URL: http://enterprise.com/reserve.
What payment methods are accepted at Enterprise Rent-A-Car on Westport Road?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they offer great weekend rates and discounts for active military personnel.
What nearby restaurants can I visit after renting a car at Enterprise on Westport Road?
Nearby restaurants include Taco Choza, The Ville Taqueria, Tikka House, Sullivan’s Taphouse, and Bluegrass Brewing Company, offering a variety of cuisines for your dining pleasure after your rental.
Are there fitness or wellness centers near Enterprise Rent-A-Car on Westport Road?
Yes, B. You Fitness is a nearby gym where you can work out before or after your car rental visit.
Where can I find shopping and gift stores near Enterprise Rent-A-Car?
Nearby shopping options include Cartwheels Papers & Gifts, Bedded Bliss, and Chenoweth Square shopping center for gifts, fabrics, and more.
Is Enterprise Rent-A-Car on Westport Road accessible for airport pickups?
Yes, Enterprise Rent-A-Car on Westport Road offers airport pick-up services for convenient travel.