Enterprise Rent-A-Car

4.1
294 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Shively location today.

Location

Enterprise Rent-A-Car
3201 Dixie Hwy, Louisville, KY
40216, United States

Hours

Reviews

4.1
294 reviews
5 stars
192
4 stars
34
3 stars
14
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Joel and Tyler for their exceptional service.

Cleanliness Issues

Several reviews mentioned receiving dirty vehicles at pickup, with one customer finding hidden items in the car.

Reservation Problems

Multiple customers reported issues with reservations being canceled or not honored, leading to frustration and inconvenience.

Overall Satisfaction

Despite some negative experiences, many customers expressed overall satisfaction with their rentals and indicated they would recommend Enterprise.

Quick Service

Customers appreciated the fast and efficient service during the rental process, with many noting quick check-in and check-out.
  • JB
    Julia Black
    Nov 7, 2025
    5.0
    Guy
  • PZ
    Prince Zombo
    Oct 4, 2025
    5.0
    I will always recommend Enterprise if anyone is trying to rent a car
  • DC
    Dee Clancy
    Oct 4, 2025
    5.0
    Great experience using Enterprise at the Shively location. Don, the guy that dropped me off was delightful, Tiffany, my agent was wonderful, and the manager was very helpful. Thanks Enterprise! Highly recommend.
  • TW
    Travis Wooldridge
    Sep 20, 2025
    4.0
    Great Job!
  • YC
    Yvonne Cowherd
    Sep 4, 2025
    1.0
    I rented a car for 4 days and I extended for a extra day they close at 1 my return was for 2 and now they don’t want to give me my deposit back knowing I only had the car for 5 days because I didn’t return the car before they closed and NO ONE explained that to me at all so how would I know to ask!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Louisville offer?

They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car at 3201 Dixie Hwy?

Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.