Enterprise employee helping Enterprise car rental customer roadside in the rain

Brand Certified

Enterprise Rent-A-Car

4.1

(303 reviews)

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Business Details

3201 Dixie Hwy, Louisville, KY

40216, United States

(502) 778-0096

https://www.enterprise.com/en/car-rental/locations/us/ky/louisville-shively-5804.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car

Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Shively location today.

Location

Enterprise Rent-A-Car

3201 Dixie Hwy, Louisville, KY

40216, United States

Get Directions

Hours

Monday8:00 AM - 6:00 PM

Tuesday8:00 AM - 6:00 PM

Wednesday8:00 AM - 6:00 PM

Thursday8:00 AM - 6:00 PM

Friday8:00 AM - 6:00 PM

Saturday9:00 AM - 1:00 PM

SundayClosed

Reviews

4.1

303 reviews

5 stars

199

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and accommodate needs.

Cleanliness

Several reviews mentioned issues with cleanliness, including receiving dirty vehicles and unpleasant odors.

Pricing

Customers expressed dissatisfaction with high rental prices and unexpected charges, indicating a perception of poor value.

Reservation Issues

Multiple customers reported problems with reservations, including cancellations and unavailability of vehicles despite prior bookings.

Overall Experience

While many customers had positive experiences, there were significant complaints regarding specific locations and management, leading to mixed overall satisfaction.

AU
A Google User
3 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
LK
Loretta Kent
Feb 21, 2026
5.0
Wonderful experience with the reps, and the van. No problem at all. Price is right also. Will rent from Enterprise again.
AM
ANDREA MILLER
Jan 20, 2026
5.0
Had an awesome experience. Car ran smoothly smelled really good and was very clean. The guys were very friendly and accommodating. We were told to call if we had any questions or concerns. Had an awesome trip. You guys rock !! If we ever need to rent again. We will definitely use enterprise again.
AC
Alayna Conard
Jan 15, 2026
1.0
Way too expensive. Appalling prices for long term rental. Not worth it
BM
B-Quiet Media (BQuiet Media)
Jan 15, 2026
4.0
Picked up a rental due to an accident, but the rental was very smoky. But the staff was very helpful and exchanged it for another vehicle the very next day.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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