Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Preston Highway location today.
Location
Hours
Reviews
4.3
226 reviews
5 stars
160
4 stars
22
3 stars
12
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and professional, although some reported negative experiences with specific employees.
Vehicle Quality
There were mixed reviews regarding the condition of the rental vehicles, with some customers receiving clean and well-maintained cars, while others reported issues such as expired registrations and cleanliness.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of vehicles and unexpected charges, leading to frustration.
Overall Experience
While many customers had positive experiences and expressed a willingness to return, there were notable complaints about poor service and unprofessional behavior from certain staff members.
- KNKaren NixOct 30, 20255.0Enterprise car rental is a great place to rent a car.
- JCjessica cebeOct 28, 20255.0ALL of the employees were sooo helpful and made my day! they made the transition of me not having my car so smooth and easy.
- RURonnie UpshawOct 14, 20255.0Very helpful and professional service at this location 👏.
- GMGrant MarksberryOct 13, 20251.0Deceitful and rude, and no I'm not going to go to any website to describe anything, reach out to me. These people tried give me a vehicle with expired registration, and were not upfront about pricing when I spoke to them on the phone. Too dumb to read the review I see, no wonder you couldn't read the expired registration on the car you tried to rent me.
- ABAllen BurginSep 11, 20253.0We had a mixed experience. The guy at the counter was very rude at first and very dismissive. We found out after a while that he was apparently sick with an illness. Then, when we went to pick up our vehicle, the spot that they gave us was empty. Had to go all the way back to Mr Friendly at the counter who told us to go back to the garage and ask them about it, it wasn't his problem. After getting to the garage counter, the young lady was wonderful and took very good care of us. The VW Atlas was awesome and the return process was flawless. Not sure if I would go back or not. 50/50
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Louisville, KY?
Enterprise Rent-A-Car is located at 4307 Preston Highway, Louisville, KY 40213.
What types of vehicles can I rent at Enterprise Rent-A-Car on Preston Highway?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car at Preston Highway?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation for a rental car at Enterprise Preston Highway?
You can reserve your rental car online at enterprise.com via their Preston Highway location reservation page.
What nearby gas stations are convenient when renting a car from Enterprise on Preston Highway?
Nearby gas stations include Circle K, Shell, and Marathon Gas, which are convenient for fueling your rental vehicle.
Are there any nearby places where I can get food or coffee near Enterprise Rent-A-Car?
Yes, nearby options include Circle K for coffee and convenience items, Hunt Brothers Pizza for pizza, and Krispy Krunchy Chicken for casual dining.
What public services or community organizations are near Enterprise Rent-A-Car on Preston Highway?
Nearby community organizations include AFSCME, IBEW Local 369, and Louisville Metro Democratic Club, which may be of interest to locals and visitors.
Is Enterprise Rent-A-Car near the Louisville airport for convenient pick-up or drop-off?
Yes, Enterprise Rent-A-Car is near Standiford Field, Louisville's airport, and Atlantic Aviation SDF, facilitating airport pick-up services.