Brand Certified
Enterprise Rent-A-Car
4.3(236 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
4307 Preston Highway, Louisville, KY
40213, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(502) 363-4422
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ky/louisville-preston-hwy-5814.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Preston Highway location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
236 reviews
5 stars
168
4 stars
23
3 stars
12
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the helpfulness and professionalism of staff, several reviews highlighted rude or unprofessional behavior from certain employees.
Vehicle Condition
Several customers reported receiving vehicles that were dirty or had maintenance issues, including expired registrations and unpleasant odors.
Reservation Issues
There were multiple complaints about reservations not being honored or vehicles not being available, leading to frustration among customers.
Positive Experiences
Despite some negative feedback, many customers expressed satisfaction with their rental experience, citing friendly staff and efficient service.
- AUA Google User3 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- SPSummer PapajeskiFeb 21, 20265.0Great service, friendly and engaging the staff were able to shift from original request to a much larger option and it was just what my team needed! I am so grateful!
- BHBrandon HooleyFeb 13, 20265.0My wife and I had flown in to Louisville for a funeral and our rental car from another agency that we had reserved had been given to another which left us without a car to go to the funeral 90 miles away. The City was basically sold out do to a large Farm Equipment Convention and no one had cars. We went to Enterprise and they were empathetic and worked with us to find an option unlike the other agencies. They were kind and made sure we were taken care of. We had to stay in the City for the night and then early the next morning got a call from the Manager at the Preston Rd location and he made sure we had a vehicle right when they opened. He was even kind enough to allow us to drop the car at the airport as we would be leaving that same evening. Both my wife and I were grateful for the empathy and care we were provided from Enterprise. Unfortunately we had not experienced the same from the other agency we initially booked the reservation with. Enterprise is now my top choice when looking at rental options in the future. Thank you for making sure we were taken care of in a particularly difficult time.
- KLKeaton LiljestromFeb 11, 20265.0Staff was friendly, car was great. Everyone was super helpful during pick up and drop off. Emma was very sweet and gave us a ride, as well as some awesome recommendations on the way!
- MFMary FordFeb 7, 20265.0Very professional staff,very helpful with my rental experience..willing to do what needed to be done to make everything accurate and taking care of..
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Louisville, KY?
Enterprise Rent-A-Car is located at 4307 Preston Highway, Louisville, KY 40213.
What types of vehicles can I rent at Enterprise Rent-A-Car on Preston Highway?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car at Preston Highway?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation for a rental car at Enterprise Preston Highway?
You can reserve your rental car online at enterprise.com via their Preston Highway location reservation page.
What nearby gas stations are convenient when renting a car from Enterprise on Preston Highway?
Nearby gas stations include Circle K, Shell, and Marathon Gas, which are convenient for fueling your rental vehicle.
Are there any nearby places where I can get food or coffee near Enterprise Rent-A-Car?
Yes, nearby options include Circle K for coffee and convenience items, Hunt Brothers Pizza for pizza, and Krispy Krunchy Chicken for casual dining.
What public services or community organizations are near Enterprise Rent-A-Car on Preston Highway?
Nearby community organizations include AFSCME, IBEW Local 369, and Louisville Metro Democratic Club, which may be of interest to locals and visitors.
Is Enterprise Rent-A-Car near the Louisville airport for convenient pick-up or drop-off?
Yes, Enterprise Rent-A-Car is near Standiford Field, Louisville's airport, and Atlantic Aviation SDF, facilitating airport pick-up services.
Brand Certified Facts from Enterprise Rent-A-Car
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