Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Louisville, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hurstbourne location today.
Location
Hours
Reviews
4.0
494 reviews
5 stars
299
4 stars
70
3 stars
29
2 stars
20
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.
Vehicle Quality
While most vehicles were reported as clean and well-maintained, some customers experienced issues with dirty cars and cosmetic damages.
Reservation Issues
Several customers faced problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.
Pricing Concerns
Customers noted that while the service was good, some found the rental prices to be on the higher side.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with their overall rental experience and indicated they would return.
- CGCindy Grissom2 days ago5.0Every customer service representative was very friendly and courteous. From my first phone call to find the closest location for my car pick up to the follow-up customer satisfaction call, every experience was top notch. Excellent customer service. And my car was great too!
- JHJessica HaleNov 10, 20255.0Enterprise on Hurstbourne was a convenient location, staff was quick & courteous despite being very busy. Limited hours on the weekend so take note when renting & make sure the hours work for you.
- JLJeff LincolnNov 5, 20255.0I had stopped using this location around 4-5 years ago because of numerous quality and service issues. I recently tried them again back in September and was really impressed and surprised with the experience. Everyone I dealt with was courteous and prompt and professional. It's a good crew of people working there now. Check in/return was fast and easy, the vehicle was clean and matched my reservation, and the price was really nice. I'll be using this location from now on.
- SGShawn GNov 3, 20255.0Excellent experience when I required a vehicle at the last minute. Picked me up and made drop off very convenient. The entire crew was friendly and helpful.
- AGAndy GOct 30, 20255.0Fantastic experience, car was clean and service was perfect. They even gave me a courtesy ride to the dealership to pickup my car.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Louisville, KY?
You can rent a wide range of vehicles including cars, vans, trucks, and luxury cars with flexible rental options at the Hurstbourne location in Louisville, KY.
What are the operating hours of Enterprise Rent-A-Car on weekends?
On Saturdays, Enterprise is open from 9:00 AM to 1:00 PM, and on Sundays from 9:00 AM to 12:00 PM at the Hurstbourne location.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise offers discounts for active military personnel.
Is Enterprise Rent-A-Car in Louisville woman-owned?
Yes, this Enterprise Rent-A-Car location is woman-owned.
What payment methods are accepted at Enterprise Rent-A-Car in Louisville?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Can I reserve a rental car online for the Louisville Hurstbourne location?
Yes, you can reserve your rental car online through our reservation URL at enterprise.com/reserve for the Hurstbourne location.
Does Enterprise Rent-A-Car offer airport pick-up services in Louisville?
Yes, Enterprise Rent-A-Car provides airport pick-up service as part of their offerings at the Hurstbourne location.
What nearby dining options are available close to Enterprise Rent-A-Car on South Hurstbourne Parkway?
Nearby dining options include bd's Mongolian Grill & Bar, BoomBozz Pizza, Kyushu Japanese Steakhouse, Sunshine Grow Shop for groceries, Cocos Lokos Caribbean Restaurant, Yen Ching Thai and Pan Asian Restaurant, and Shalimar Indian Restaurant for buffet and vegetarian food.
Are there any nearby salons or beauty service providers near Enterprise Rent-A-Car at Hurstbourne?
Yes, you can find several nearby salons and beauty services such as High End Studio (hair removal, hair salon), 502 Little Shop of Hairdo's, Kitsch Salon, So Sassy Salon, Sola Salon, Tyler My Styler - Cosmetologist/Makeup Artist, and Scalp Solutions Kentucky.
What nearby retail stores are close to Enterprise Rent-A-Car on South Hurstbourne Parkway?
Nearby retail options include Dollar Tree for discount and party supplies, AT&T Store for mobile and internet services, Fashion Collections for women's clothing, Tuxedo Avenue for men's clothing and bridal, Bridal Warehouse, and Willis Music Co. for musical instruments.