Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Louisville #1618 in Louisville, KY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 302-6846.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
251 reviews
5 stars
190
4 stars
21
3 stars
10
2 stars
5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and knowledge, particularly highlighting Maxwell and other employees for going above and beyond.
Staff Behavior
Several reviews noted instances of rude or unprofessional behavior from certain staff members, particularly a female manager and some associates.
Service Efficiency
Customers appreciated the quick service for tasks like battery replacements and bulb installations, with many noting the staff's willingness to assist.
Product Availability
While many found the store well-stocked, some customers expressed frustration over not finding specific items they needed.
Management Issues
There were complaints about poor management, including delays in opening and inadequate staff training.
- SASandra AyoraNov 14, 20255.0Thank you, Ian M., for your honesty and your help. You truly know what real customer service is. From the moment I walked into the store and asked you for help, you assisted me with a smile. We need more people like you, and companies should value employees like you. Five stars for your service!
- ICIcy ColdtouchNov 11, 20255.0Thank you, Eduardo and Ein. (Sorry if I misspelled or got your names wrong). They took their time and got me the correct rotors and pads. They are a cheery staff and treat their customers very well
- CSChristina SOct 22, 20251.0Spoke super disrespectfully to my teen daughter. Wouldn’t listen tot he problem about headlights and said “I know your type I know your type” So we went somewhere else.
- NPNicole PattersonOct 2, 20255.0Thank you Maxwell for the great customer service. I purchased oil, oil filter and cabin filter. Thanks for helping me and thanks for explaining and helping me to sign up for the rewards program.
- LLLee LookSep 28, 20255.0Staff member (terry?) was very helpful and knowledgeable, and offered to help after the sale…
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Louisville?
AutoZone Auto Parts in Louisville is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery options?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts on Shelbyville?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
How can I contact AutoZone Auto Parts at 4165 Shelbyville?
You can call them at (502) 302-6846 or email customer.service@autozone.com for inquiries.
When was AutoZone Auto Parts in Louisville established?
The AutoZone Auto Parts location in Louisville was established in 1979.
What are some nearby healthcare-related services around AutoZone Auto Parts?
Nearby healthcare-related places include St. Matthews Vision (optometrist), Strull Oral Surgery (oral surgeon), Cozy Relax (spa and massage), and InShapeMD Louisville (weight loss and nutrition). Customers can visit these locations for their health needs before or after shopping for auto parts.
Are there any nearby beauty and spa services close to AutoZone Auto Parts?
Yes, clients can visit nearby beauty and spa services such as Supercuts, JC Nails and Spa, Nail Box, and Charles Anthony for Hair while in the area.
Which nearby places could help customers with mobile phone or electronics repair around AutoZone Auto Parts?
Customers can access mobile phone and electronics repair services nearby at uBreakiFix, IFIXFAST Phone Repair, Cellular Sales, Verizon, T-Mobile, and Stayonline Repair.
Where can I shop for car dealers or automotive repair near AutoZone Auto Parts at Shelbyville?
Nearby automotive dealers and repair shops include Craig and Landreth Cars, Craigs Best Cars, Louisville Mitsubishi, Mitsubishi Store, Easy Car Sales of Louisville, and Mini of Louisville.
Does AutoZone Auto Parts provide online shopping options?
Yes, you can shop online or in-store via their website to buy and pick up your auto parts conveniently.