Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Preston Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 635-7800.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
794 reviews
5 stars
448
4 stars
165
3 stars
103
2 stars
28
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with various issues.
Pricing
Some customers found the prices to be higher than competitors, while others appreciated the affordability and discounts offered.
Product Availability
Several reviews mentioned that the store often had the parts they needed, although there were instances of stock issues.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about poor service and management issues at certain locations.
Staff Professionalism
Most reviews highlighted the professionalism and friendliness of the staff, although a few mentioned unprofessional behavior from certain employees.
- CCCharles Cecil4 days ago5.0I can find all that I need here auto related. The people here are always friendly and ready to help. They can point you in the right direction to find exactly what you need. They normally will even give you an idea of what is best to purchase if your trying to save money. I love going here. No real noise no real wait time usually. The prices seem to be on track as far as what your looking for. The people are nice and will answer what ever questions auto related. They knew exactly what to do and if they had any questions they would look it up on their computer. They know what they are doing and are willing to help.
- CWCharlie WilliamsNov 13, 20255.0Angel was very helpful. I pulled my battery and he took it inside, tested it(bad of course), got me a new one and brought it outside and set it in place. I finished up the install and was in and out in 15 minutes.
- MWMr. WilliamsOct 30, 20254.0They were very helpful in diagnosing my problem and getting me the correct part. They are just way more expensive then online places.
- AKAlex KeoSep 27, 20255.0The staff here were very helpful. William lended a helping hand when he saw I was having issues with my wiper blades. He went above and beyond to help me. Great professionals that loves to help at this location. Thank you William!
- JGJohnny GunslingerSep 9, 20255.0Good customer service
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Louisville, KY operates from 7:30 AM to 9:00 PM from Monday to Thursday, and from 7:30 AM to 10:00 PM on Friday and Saturday.
Does AutoZone Auto Parts offer in-store pickup services?
Yes, AutoZone Auto Parts offers in-store pickup services for customers.
Is same-day delivery available at AutoZone Auto Parts?
AutoZone Auto Parts provides same-day delivery to customers.
What types of auto parts and accessories can I find at this AutoZone location?
You can find auto parts such as brake pads, car batteries, after-market automobile parts, and various car accessories at AutoZone Auto Parts.
Where is AutoZone Auto Parts located in Louisville, KY?
The store is located at 3102 Preston Hwy, Louisville, KY 40213, United States.
How can I contact AutoZone Auto Parts for customer service?
You can reach AutoZone Auto Parts by phone at (502) 635-7800 or via email at customer.service@autozone.com.
Which brands are available at AutoZone Auto Parts in Louisville?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby dining options to AutoZone on Preston Hwy?
Yes, nearby dining options include Penn Station East Coast Subs, Wing Zone (barbecue restaurant), and Dine Company which also offers restaurant equipment and supplies.
What nearby automotive related businesses are close to AutoZone Auto Parts?
Nearby automotive-related businesses include J C Motors (automotive repair and car dealer), O’Reilly Auto Parts, and another AutoZone location nearby, which can be useful for additional automotive services and parts.
Are there any beauty salons near AutoZone Auto Parts where customers can relax?
Yes, close to AutoZone, you can find Classy Do's Hair Salon, Neat Nails & Terrific Tans (tanning and beauty salon), Audubon Scissor Play Salon, and Nina hairstylist appointments.