AutoZone Auto Parts

4.2
795 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Preston Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 635-7800.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3102 Preston Hwy, Louisville, KY
40213, United States

Hours

Reviews

4.2
795 reviews
5 stars
449
4 stars
165
3 stars
103
2 stars
28
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific employees mentioned for going above and beyond.

Product Availability

Customers noted that the store generally has a good selection of auto parts, although there were instances of specific items being out of stock.

Pricing

While some customers found prices to be reasonable, others felt that certain items were overpriced compared to online options.

Mixed Experiences

There were reports of inconsistent service, with some customers experiencing excellent assistance while others faced unhelpful or rude interactions.
  • CC
    Charles Cecil
    Nov 19, 2025
    5.0
    I can find all that I need here auto related. The people here are always friendly and ready to help. They can point you in the right direction to find exactly what you need. They normally will even give you an idea of what is best to purchase if your trying to save money. I love going here. No real noise no real wait time usually. The prices seem to be on track as far as what your looking for. The people are nice and will answer what ever questions auto related. They knew exactly what to do and if they had any questions they would look it up on their computer. They know what they are doing and are willing to help.
  • CW
    Charlie Williams
    Nov 13, 2025
    5.0
    Angel was very helpful. I pulled my battery and he took it inside, tested it(bad of course), got me a new one and brought it outside and set it in place. I finished up the install and was in and out in 15 minutes.
  • MW
    Mr. Williams
    Oct 30, 2025
    4.0
    They were very helpful in diagnosing my problem and getting me the correct part. They are just way more expensive then online places.
  • AK
    Alex Keo
    Sep 27, 2025
    5.0
    The staff here were very helpful. William lended a helping hand when he saw I was having issues with my wiper blades. He went above and beyond to help me. Great professionals that loves to help at this location. Thank you William!
  • JG
    Johnny Gunslinger
    Sep 9, 2025
    5.0
    Good customer service

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Louisville, KY operates from 7:30 AM to 9:00 PM from Monday to Thursday, and from 7:30 AM to 10:00 PM on Friday and Saturday.

Does AutoZone Auto Parts offer in-store pickup services?

Yes, AutoZone Auto Parts offers in-store pickup services for customers.