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AutoZone Auto Parts

4.3
(368 reviews)

Business Details

11710 Shelbyville Rd, Louisville, KY
40243, United States
(502) 254-8787

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Shelbyville Rd in Middletown, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Middletown, KY or call us at (502) 254-8787.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11710 Shelbyville Rd, Louisville, KY
40243, United States

Hours

Reviews

4.3
368 reviews
5 stars
232
4 stars
65
3 stars
36
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several employees going above and beyond to assist.

Inconsistent Experiences

While many reviews highlighted excellent service, there were notable complaints about rude staff and poor customer interactions, particularly with management.

Product Availability

Customers generally found the store stocked with necessary parts, although some reported issues with specific items being unavailable.

Installation Assistance

Several reviews mentioned the helpfulness of staff in installing parts, although there were instances where customers felt unsupported in this regard.
  • AN
    A N
    Feb 17, 2026
    5.0
    This was a wonderful experience. I thought I needed a new battery but the attendant there insisted on checking everything and I finally did not need it. He helped me to fix all I needed and hello me through it.
  • DS
    Daniel Swart
    Jan 29, 2026
    5.0
    They sell car stuff and parts
  • MS
    Matthew Stewart
    Nov 17, 2025
    5.0
    I had an awesome employee Flo Rivera go out of her way to help me with my head lights. She needs to be a manager the way she takes care of her customers and skills she has.
  • CT
    Chauntyele Tinsley
    Oct 31, 2025
    1.0
    Horrible customer service. Lazy women worker
  • KC
    K C
    Oct 31, 2025
    1.0
    Very rude and condescending manager named “Baku T”. Yelling at customers and providing a very bad customer service. Refused to honor a warranty and threatening to call to police. When I asked my broken part that had a life warranty on it to be replaced, he asked me to leave the store and threatened me to call the police. He asked his employee to call the police. His employee came back to him whispering discreetly, he told him with a high voice “I told you to call the cops”. Poor employees. When I told him that I had his name and would report his behavior, he responded that he had my contact too

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Louisville is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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