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AutoZone Auto Parts

4.0
(1015 reviews)

Business Details

5115 New Cut Rd, Louisville, KY
40214, United States
(502) 367-2007
https://www.autozone.com/locations/ky/louisville/5115-new-cut-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone New Cut Road in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 367-2007.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5115 New Cut Rd, Louisville, KY
40214, United States

Hours

Reviews

4.0
1,015 reviews
5 stars
541
4 stars
211
3 stars
113
2 stars
47
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees provided excellent assistance, others were reported as rude and unhelpful.

Staffing Issues

Several reviews noted that the store appeared poorly staffed, leading to long wait times and inadequate customer support.

Product Availability

Customers experienced issues with inventory accuracy, often finding that items listed as available online were not in stock.

Positive Experiences

Despite the negative feedback, many customers praised specific employees for their helpfulness and knowledge, indicating that there are positive experiences to be had.
  • WH
    William House
    3 days ago
    1.0
    It's 9:22 pm and the stores is closed but the website stats you all are open until 10pm
  • CL
    Christopher Lynch
    5 days ago
    1.0
    I went in for head lights not one person said hello can I help you nothing I walked past 3 workers not busy. I ordered my headlights from Walmart instead
  • SP
    Smoke Phelps
    Feb 12, 2026
    3.0
    Poorly staffed
  • SB
    Slayersky B
    Jan 27, 2026
    5.0
    I had an outstanding experience at AutoZone thanks to Aiden G. About two weeks ago, my headlight bulb went out while I was on the road, and I stopped in hoping for a quick fix. Aiden not only helped me locate the exact replacement part I needed, but he truly went above and beyond by assisting me with the installation. Fantastic service —definitely ask for him if you need help with something.
  • AP
    Allannah P
    Dec 14, 2025
    5.0
    Been here often and always have great service, but I want to make it know that Astria & Aiden (not sure on spelling) were lifesavers last night. I was driving in the middle of the heavier snow with the wind and temps dropping and my windshield wipers both just fell apart. In shreds and I couldnt see. I just turned off Palatka onto new cut when it happened. They were 4 minutes til closing and I told them I needed blades because I needed to drive back to Indiana also. And they both were awesome and so helpful with everything. I appreciate them both for staying a little bit later especially in inclimate weather and all around im sure wanting to be done at work. So thank you both. Truly appreciate you guys and making sure I could see.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Louisville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery?

Yes, AutoZone Auto Parts offers same-day delivery service to customers.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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