Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone New Cut Road in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 367-2007.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,003 reviews
5 stars
536
4 stars
208
3 stars
111
2 stars
48
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being described as helpful and knowledgeable, while others were reported as rude and unprofessional.
Staff Knowledge
Several reviews highlight that some staff members are knowledgeable and provide good assistance, but there are also complaints about staff lacking basic product knowledge.
Inventory Issues
Customers frequently reported problems with inventory accuracy, stating that items listed as available were often out of stock or incorrect.
Mixed Experiences
Overall, customer experiences vary widely, with some praising the service and others expressing frustration with long wait times and poor treatment.
Professionalism
There are numerous complaints regarding unprofessional behavior from staff, including disrespectful language and attitudes towards customers.
- CDCarla DudleyNov 4, 20255.0My car kept turning off it was my battery and I took it to pj he’s great he got me together very nice Man
- SSStephenOct 16, 20254.0The young lady was very nice and well informed. She answered every question I had and she also took time out to talk to me about the problems I was having with my truck and gave me a few ideas how to approach the issue.
- LELester EspinalOct 1, 20251.0Like any other bs autozone there’s 10 people working and maybe 2 or 3 of them helping costumers same bs everywhere
- JJJonSep 17, 20251.0They never get it right. On the parts i will never do business no more
- CBChris BSep 10, 20251.0This has been on my mind for a few weeks and it still makes me laugh. I went in to get roll on bed liner and was gonna get an air compressor for tires. So I find my bed liner and couldn’t find air compressors so I went to the counter and there was some kid I guess new. Well I asked him do you guys sell air compressors to inflate your tire. LET ME TELL YOU THIS KID LOOKS ME IN THE FACE AND SAYS “what’s the year make and model”😂😭so then I proceeded hey maybe the kid doesn’t know what they are so I described that air compressors are universal as long as they reach the psi you want. He then looks me dead in the eyes and repeats what’s the year make and model. At this point I thanked my father for raising me right, and teaching me things that I guess not everyone knows. So I say never mind to the kid then I proceed to check out my bed liner and hand this kid 2 fresh 100 dollar bill. He checks them ya know kinda slow and doesn’t even bother to open the register looks back at me and says we can’t break these. I about lost it 😂I mean I just started laughing. So I leave my stuff on the counter then walked out. Went right to o Riley’s and the old man that works there laughed at the story and said you aren’t the first to come here with a story like that. Meanless to say I got my bed liner and air compressor at o Riley’s and cheaper at that with better service. Comical experience and I’ve yet to forget about it
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Louisville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer same-day delivery?
Yes, AutoZone Auto Parts offers same-day delivery service to customers.
Can I pick up my order in store at AutoZone Auto Parts on New Cut Rd?
Yes, in-store pickup is available at AutoZone Auto Parts on 5115 New Cut Rd in Louisville.
What contact methods are available to reach AutoZone Auto Parts?
You can call AutoZone Auto Parts at (502) 367-2007 or email customer.service@autozone.com for assistance.
What brands of auto parts does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located?
It is located at 5115 New Cut Rd, Louisville, KY 40214, USA.
Are there any restaurants near AutoZone Auto Parts where I can eat before or after shopping?
Yes, nearby restaurants include Guerra Tacos, Back Deck BBQ, The B.A. Colonial, Union 15, Little Caesars Pizza, and El Taco Luchador Tres where you can enjoy a meal before or after your visit.
Is there a park nearby where I can relax near AutoZone Auto Parts?
Yes, Iroquois Park (also listed as Irqious Park) is close to AutoZone Auto Parts, offering a nice spot to relax or enjoy outdoor activities.
Are there any medical facilities near AutoZone Auto Parts in case of an emergency?
Yes, there are several pediatricians and medical services nearby including Norton Children's Medical Group - Iroquois and Louisville Fire Department - Engine 23 for emergency services.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.