Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone New Cut Road in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 367-2007.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,007 reviews
5 stars
537
4 stars
210
3 stars
111
2 stars
48
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness and others criticized for rudeness and unprofessional behavior.
Staff Knowledge
While some customers found staff to be knowledgeable and helpful, others reported a lack of product knowledge and assistance.
Inventory Issues
Several reviews mentioned problems with inventory accuracy, leading to customers being told items were in stock when they were not.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences with specific employees who provided excellent service.
- APAllannah PDec 14, 20255.0Been here often and always have great service, but I want to make it know that Astria & Aiden (not sure on spelling) were lifesavers last night. I was driving in the middle of the heavier snow with the wind and temps dropping and my windshield wipers both just fell apart. In shreds and I couldnt see. I just turned off Palatka onto new cut when it happened. They were 4 minutes til closing and I told them I needed blades because I needed to drive back to Indiana also. And they both were awesome and so helpful with everything. I appreciate them both for staying a little bit later especially in inclimate weather and all around im sure wanting to be done at work. So thank you both. Truly appreciate you guys and making sure I could see.
- JSJae SimpsonDec 6, 20254.0Good customer service
- SJSara JDec 3, 20251.0Came in around 2:10 PM for a battery replacement. The employee said she didn’t feel comfortable installing it and that someone else could help — but didn’t even check inside, told me, “Oh, he left early,” suggested I go to another location, and was a bit rude in the process. From the start, it felt like she just didn’t want to help. I left without the service I came for.
- CDCarla DudleyNov 4, 20255.0My car kept turning off it was my battery and I took it to pj he’s great he got me together very nice Man
- SSStephenOct 16, 20254.0The young lady was very nice and well informed. She answered every question I had and she also took time out to talk to me about the problems I was having with my truck and gave me a few ideas how to approach the issue.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Louisville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer same-day delivery?
Yes, AutoZone Auto Parts offers same-day delivery service to customers.
Can I pick up my order in store at AutoZone Auto Parts on New Cut Rd?
Yes, in-store pickup is available at AutoZone Auto Parts on 5115 New Cut Rd in Louisville.
What contact methods are available to reach AutoZone Auto Parts?
You can call AutoZone Auto Parts at (502) 367-2007 or email customer.service@autozone.com for assistance.
What brands of auto parts does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located?
It is located at 5115 New Cut Rd, Louisville, KY 40214, USA.
Are there any restaurants near AutoZone Auto Parts where I can eat before or after shopping?
Yes, nearby restaurants include Guerra Tacos, Back Deck BBQ, The B.A. Colonial, Union 15, Little Caesars Pizza, and El Taco Luchador Tres where you can enjoy a meal before or after your visit.
Is there a park nearby where I can relax near AutoZone Auto Parts?
Yes, Iroquois Park (also listed as Irqious Park) is close to AutoZone Auto Parts, offering a nice spot to relax or enjoy outdoor activities.
Are there any medical facilities near AutoZone Auto Parts in case of an emergency?
Yes, there are several pediatricians and medical services nearby including Norton Children's Medical Group - Iroquois and Louisville Fire Department - Engine 23 for emergency services.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.