Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone New Cut Road in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 367-2007.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,006 reviews
5 stars
536
4 stars
210
3 stars
111
2 stars
48
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being helpful and knowledgeable, while others were reported as rude and unprofessional.
Staff Knowledge
Several customers praised the staff for their knowledge and ability to assist with automotive issues, although there were also complaints about staff lacking expertise.
Inventory Issues
Customers frequently reported problems with inventory accuracy, stating that items listed as available were often out of stock.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others vowed not to return due to poor service.
Professionalism
There were numerous complaints about unprofessional behavior from staff, including condescending attitudes and disrespectful interactions.
- JSJae Simpson4 days ago4.0Good customer service
- SJSara JDec 3, 20251.0Came in around 2:10 PM for a battery replacement. The employee said she didn’t feel comfortable installing it and that someone else could help — but didn’t even check inside, told me, “Oh, he left early,” suggested I go to another location, and was a bit rude in the process. From the start, it felt like she just didn’t want to help. I left without the service I came for.
- CDCarla DudleyNov 4, 20255.0My car kept turning off it was my battery and I took it to pj he’s great he got me together very nice Man
- SSStephenOct 16, 20254.0The young lady was very nice and well informed. She answered every question I had and she also took time out to talk to me about the problems I was having with my truck and gave me a few ideas how to approach the issue.
- LELester EspinalOct 1, 20251.0Like any other bs autozone there’s 10 people working and maybe 2 or 3 of them helping costumers same bs everywhere
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Louisville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer same-day delivery?
Yes, AutoZone Auto Parts offers same-day delivery service to customers.
Can I pick up my order in store at AutoZone Auto Parts on New Cut Rd?
Yes, in-store pickup is available at AutoZone Auto Parts on 5115 New Cut Rd in Louisville.
What contact methods are available to reach AutoZone Auto Parts?
You can call AutoZone Auto Parts at (502) 367-2007 or email customer.service@autozone.com for assistance.
What brands of auto parts does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located?
It is located at 5115 New Cut Rd, Louisville, KY 40214, USA.
Are there any restaurants near AutoZone Auto Parts where I can eat before or after shopping?
Yes, nearby restaurants include Guerra Tacos, Back Deck BBQ, The B.A. Colonial, Union 15, Little Caesars Pizza, and El Taco Luchador Tres where you can enjoy a meal before or after your visit.
Is there a park nearby where I can relax near AutoZone Auto Parts?
Yes, Iroquois Park (also listed as Irqious Park) is close to AutoZone Auto Parts, offering a nice spot to relax or enjoy outdoor activities.
Are there any medical facilities near AutoZone Auto Parts in case of an emergency?
Yes, there are several pediatricians and medical services nearby including Norton Children's Medical Group - Iroquois and Louisville Fire Department - Engine 23 for emergency services.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.