Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Broadway in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 772-9194.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
928 reviews
5 stars
474
4 stars
188
3 stars
136
2 stars
44
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unhelpful.
Inventory Issues
Frequent complaints about inventory management, with customers reporting items listed as in stock but unavailable.
Staff Knowledge
Varied levels of staff knowledge; some employees were noted as knowledgeable and helpful, while others were described as poorly trained.
Store Environment
Store cleanliness and organization received positive remarks, but some customers noted a lack of assistance and long wait times.
Management Praise
Several customers highlighted specific managers for their exceptional service and problem-solving abilities.
- SPSmoke “smokeABG80” PhelpsNov 15, 20253.0I'm a O'Reilly's kind of guy but I been going here due to the O'Reilly's by me on national turnpike ignoring me when I walked in didn't want me at all and left me standing there I started going to AutoZone
- MMMatthew MatherlyNov 13, 20254.0Great prices and service. What more could you ask for.
- MHmichael holtNov 12, 20252.0Lazy cashier cannot put batteries back on shelves at West Louisville location should not work there if you can't do your job
- FRFlagship RomanceOct 13, 20251.0This location doesn’t keep track of inventory. Drove 20 minutes to pick up wiper blades that were supposedly in-stock only to find empty shelves. Staff couldn’t care less. If you do plan on coming here, call ahead to be sure they have what you need.
- CYCedrick YelderOct 9, 20255.0My experience Bobby was spectacular. Thank God he's a team member at this location
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts at 2131 W Broadway, Louisville?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
What products and brands can I find at AutoZone Auto Parts on W Broadway?
You can find a variety of auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and Penzoil at this location.
Does AutoZone Auto Parts offer in-store pickup and home delivery services?
Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services at the W Broadway location.
Where is AutoZone Auto Parts located in Louisville, KY?
It is located at 2131 W Broadway, Louisville, KY 40211, United States.
How can I contact AutoZone Auto Parts on W Broadway?
You can call them at (502) 772-9194 or email at customer.service@autozone.com for any inquiries.
What type of store is AutoZone Auto Parts at this location?
It is an auto parts store offering automotive shop services, car battery store items, brake shop products, and tool rental services.
Are there other AutoZone stores near the W Broadway location?
Yes, there are multiple other AutoZone stores nearby, which can be convenient if you need additional options or products.
What dining options are available near AutoZone Auto Parts at 2131 W Broadway?
Nearby dining includes Papa Johns Pizza, Chopsticks House for Chinese and Asian cuisine, Rally’s burger restaurant, Hollywood's Southern fast food, and Sam's Fast Food for chicken dishes.
Are there educational institutions close to AutoZone Auto Parts on W Broadway?
Yes, the University of Louisville (U Of L Campus) is nearby, providing opportunities for students and visitors to visit the store conveniently.
What other services or stores are located close to AutoZone Auto Parts at this location?
Nearby you can find Buddy's Home Furnishings for furniture and appliances, Phone Market LLC for mobile phones and electronics, Liberty Tax Service for tax preparation, and several churches like Bethlehem Apostolic Church and Mount Pilgrim Missionary Baptist Church.