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AutoZone Auto Parts

4.0
(930 reviews)

Business Details

2131 W Broadway, Louisville, KY
40211, United States
(502) 772-9194
https://www.autozone.com/locations/ky/louisville/2131-w-broadway.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Broadway in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 772-9194.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2131 W Broadway, Louisville, KY
40211, United States

Hours

Reviews

4.0
930 reviews
5 stars
475
4 stars
188
3 stars
136
2 stars
43
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude or unhelpful interactions.

Inventory Issues

Several customers experienced problems with inventory accuracy, leading to frustration when items were not in stock despite being listed as available.

Staff Knowledge

There are concerns about staff knowledge and training, with some customers feeling that employees lacked the necessary expertise to assist effectively.

Positive Experiences

Despite the issues, many customers highlighted positive experiences with specific employees who provided excellent service and assistance.
  • DF
    Danielle Freeman
    Feb 3, 2026
    1.0
    The sign on the door says open from 730am-9pm. The online site says open at 730am. It’s currently 749am. Black truck outside. Lights are on inside and the doors are still locked. Been waiting outside since 715am. It’s currently 30 degrees outside and I need a battery and wipers.
  • TK
    Tiffany K
    Jan 23, 2026
    1.0
    This was my 1st time at this location. I wanted to purchase a battery, the staff was rude and not helpful. This location wanted my core if I could get it out of my car but I couldn’t purchase without the core.
  • D
    Delaymovinn -
    Jan 20, 2026
    5.0
    Great customer service
  • BJ
    Brian Johnson
    Nov 26, 2025
    4.0
    I recommend this place for all your car care needs
  • SP
    Smoke Phelps
    Nov 15, 2025
    3.0
    I'm a O'Reilly's kind of guy but I been going here due to the O'Reilly's by me on national turnpike ignoring me when I walked in didn't want me at all and left me standing there I started going to AutoZone

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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