AutoZone Auto Parts

4.2
519 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mayflower Rd in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 955-6608.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
131 Mayflower Rd, Louisville, KY
40229, United States

Hours

Reviews

4.2
519 reviews
5 stars
304
4 stars
111
3 stars
50
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Asylum Jay and Elijah for their exceptional service.

Inconsistent Experiences

While some customers reported excellent service, others experienced poor treatment, including rudeness and lack of assistance from certain employees.

Product Availability

Several reviews mentioned issues with product availability and incorrect parts being provided, leading to dissatisfaction.

Store Cleanliness

Customers noted that the store was generally clean and organized, contributing positively to their shopping experience.

Pricing Concerns

Some customers expressed frustration over high prices compared to competitors, leading them to consider alternative auto parts stores.
  • JT
    John Tryon
    5 days ago
    1.0
    I tried to purchase a battery, oil and antifreeze from this location. After waiting for a long period of time. I finally got to the register. With no one else in the store The technician scanned my items up and then said excuse me, I need to go to the restroom and walk off after I had been waiting approximately 15 minutes to initially check out not to mention there was some Loud rave music playing in the stock room area that was very annoying. I do not recommend this location if you're in a hurry
  • BB
    Beth Brown-Johnson
    Nov 5, 2025
    5.0
    We went here bc we were having trouble with the vehicle starting. We thought it was the alternator, but learned it was just a bad battery. A lovely man who worked here came out, but some computer hookup inside the car gave us a printout of everything that came up. The employee was super friendly and even interacted with the children as they became anxious from sitting in the backseat for so long. I would recommend it, especially if you are a woman and don't know exactly what's wrong with your vehicle, to stop here and let the beneficial and friendly employees help you figure it out.
  • DH
    Drew Hill
    Oct 17, 2025
    1.0
    Left me waiting outside 30+ minutes won’t be back due to shitty service
  • SW
    Stephanie Woodruff
    Sep 22, 2025
    5.0
    How to stop at AutoZone today to get a battery $105 was their cheapest batteries if they had in stock this is getting ridiculous it's a ridiculous price for a ridiculous battery
  • TB
    Timothy Beakes
    Sep 20, 2025
    5.0
    I've been throw parts at my car for a week now and today a young man name Elijah help me and he found a short in my electrical system(it fixed my problem). 5 stars that dude will have me coming back to this autozone location anytime I need anything. Best experience I've ever had at an auto parts store. Thank you Elijah and autozone.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer any pickup or delivery services?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.