AutoZone Auto Parts

4.3
602 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Stonybrook Dr in Jeffersontown, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jeffersontown, KY or call us at (502) 493-2948.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2350 Stonybrook Dr, Louisville, KY
40220, United States

Hours

Reviews

4.3
602 reviews
5 stars
373
4 stars
130
3 stars
46
2 stars
20
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Service Speed

Several reviews highlighted fast service, particularly in battery replacements and other quick fixes, although some noted slow service at times.

Product Availability

Customers appreciated the well-stocked inventory for most items, though there were complaints about specific parts being unavailable.

Mixed Experiences

While many had positive experiences, some customers reported rude behavior from staff and dissatisfaction with service quality.

Overall Satisfaction

Overall, the store received a mix of positive and negative feedback, with many customers expressing a willingness to return despite some issues.
  • NG
    Neneh Gaye
    5 days ago
    1.0
    They did not want to help and the manager was rude.
  • SP
    Sarah Probus
    Sep 10, 2025
    5.0
    Awesome experience at the local AutoZone today. My battery needed to be tested and was bad. I got a good deal on a 3 year warranty battery and they even replaced my old one for free. Gary S. was very kind and did a great job of taking care of my battery needs. Highly recommend the Stony Brook location to anyone needing to have their battery tested. I was back in the road in no time!
  • SC
    Steven Chatman
    Aug 26, 2025
    2.0
    Very slow service inside, and not very knowledgeable.
  • AM
    Aletheia Mchardy
    Aug 24, 2025
    5.0
    Gary helped me so so so much with a battery issue! In a wild situation he made everything work out and we appreciate it like crazy! I will definitely be coming back to this location for future needs.
  • CJ
    Cynthia Jones
    Jun 25, 2025
    5.0
    If I could give more stars I would. When I say the best customer service of any Auto Zone or other Auto parts store in Louisville KY. From the management on duty today around 330p to all the staff that assisted in getting my car repaired & battery replaced. It was 93 plus degrees outside and they never once complained. My elderly Mother was with me and they even helped accommodate in getting her inside with her wheelchair. Big ups to all the guys at this location especially Alex that went that extra mile. I definitely will be back whenever i need any auto parts. I can’t express how grateful i am for the excellent service i received today. Thank you AZ @ Stony Brook!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts at 2350 Stonybrook Dr?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 8:00 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, they offer in-store pickup, curbside pickup, and same day delivery services.