Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Stonybrook Dr in Jeffersontown, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jeffersontown, KY or call us at (502) 493-2948.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
602 reviews
5 stars
373
4 stars
130
3 stars
46
2 stars
20
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Service Speed
Several reviews highlighted fast service, particularly in battery replacements and other quick fixes, although some noted slow service at times.
Product Availability
Customers appreciated the well-stocked inventory for most items, though there were complaints about specific parts being unavailable.
Mixed Experiences
While many had positive experiences, some customers reported rude behavior from staff and dissatisfaction with service quality.
Overall Satisfaction
Overall, the store received a mix of positive and negative feedback, with many customers expressing a willingness to return despite some issues.
- NGNeneh Gaye5 days ago1.0They did not want to help and the manager was rude.
- SPSarah ProbusSep 10, 20255.0Awesome experience at the local AutoZone today. My battery needed to be tested and was bad. I got a good deal on a 3 year warranty battery and they even replaced my old one for free. Gary S. was very kind and did a great job of taking care of my battery needs. Highly recommend the Stony Brook location to anyone needing to have their battery tested. I was back in the road in no time!
- SCSteven ChatmanAug 26, 20252.0Very slow service inside, and not very knowledgeable.
- AMAletheia MchardyAug 24, 20255.0Gary helped me so so so much with a battery issue! In a wild situation he made everything work out and we appreciate it like crazy! I will definitely be coming back to this location for future needs.
- CJCynthia JonesJun 25, 20255.0If I could give more stars I would. When I say the best customer service of any Auto Zone or other Auto parts store in Louisville KY. From the management on duty today around 330p to all the staff that assisted in getting my car repaired & battery replaced. It was 93 plus degrees outside and they never once complained. My elderly Mother was with me and they even helped accommodate in getting her inside with her wheelchair. Big ups to all the guys at this location especially Alex that went that extra mile. I definitely will be back whenever i need any auto parts. I can’t express how grateful i am for the excellent service i received today. Thank you AZ @ Stony Brook!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts at 2350 Stonybrook Dr?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 8:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they offer in-store pickup, curbside pickup, and same day delivery services.
What types of auto products does AutoZone Auto Parts carry?
They carry auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Louisville?
You can call them at (502) 493-2948 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located?
They are located at 2350 Stonybrook Dr, Louisville, KY 40220, USA.
Are there popular food options near AutoZone Auto Parts?
Yes, nearby restaurants include McDonald's for fast food, GUATELINDA.Restaurante 3 for Mexican and barbecue, Famous Dave's Bar-B-Que for southern barbecue, Qdoba for Mexican cuisine, and Tumbleweed Tex Mex Grill.
What nearby automotive services are available around AutoZone Auto Parts?
Nearby you can find Valvoline Instant Oil Change for oil changes and automotive repair services, as well as another AutoZone store for additional auto parts and accessories.
Which nearby healthcare facilities are close to AutoZone Auto Parts?
Nearby healthcare options include Norton Prompt Care, a hospital and emergency room, and Mattingly & Howell Orthodontics providing dental and orthodontic services.
Are there any beauty or spa services near AutoZone Auto Parts?
Yes, you can visit A Simple Touch Aesthetics-Kentucky medical spa, Elevate Salon & Spa hair salon, Lovely Nails, ANH’s Nails, and a nearby Massage spa for beauty and relaxation services.
Can I combine a visit to AutoZone Auto Parts with some local shopping or entertainment?
Absolutely. Nearby you can check out Miso’s Game Room and Collectibles for toys and gifts, visit Walgreens pharmacy for convenience shopping, or enjoy a meal at local restaurants such as McDonald's or Famous Dave's Bar-B-Que.