AutoZone Auto Parts

4.0
855 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dixie Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 447-5600.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3940 Dixie Hwy, Louisville, KY
40216, United States

Hours

Reviews

4.0
855 reviews
5 stars
441
4 stars
175
3 stars
120
2 stars
45
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff going above and beyond, while others were reported as rude and unhelpful.

Staff Knowledge

Customers appreciated knowledgeable staff who provided helpful advice, but there were also complaints about staff lacking sufficient automotive knowledge.

Store Conditions

Reviews indicate issues with cleanliness and organization at some locations, alongside reports of well-stocked stores.

Service Speed

There are mixed reviews regarding service speed, with some customers experiencing quick service while others reported long wait times.
  • BG
    Beverly Girton
    3 days ago
    3.0
    The service was good. Bought windshield wipers. The nice guy that put them on had a somewhat difficult time. He did put a tiny crack in my windshield after getting the passenger side to finally come off. It was an accident though. Luckily the crack hasn't gotten any bigger.
  • ER
    Ernesto Ramos
    4 days ago
    1.0
    Realmente vad place guys to get another place
  • AA
    Assen Toledo Arguelles
    Nov 25, 2025
    4.0
    Servicio rápido
  • AT
    Angela Tellis
    Nov 21, 2025
    5.0
    Talk about going over and BEYOND the call of service! I cannot say enough about Scott and others at this Autozone location. It feels so GOOD to be treated like you’re valued, respected and honestly cared about. If I could give 10 Stars I would! If you want help in whatever situation you’ve found yourself in due to car trouble…LOOK NO FURTHER, you will find help here!
  • TH
    Timothy Horn
    Oct 25, 2025
    1.0
    Well the problem I have with this place and many other places, AutoZone sales auto parts. Correct they are not mechanics. However when they wash their hands of a question like they were doctors prescribing pain pills. It makes me wonder why don't we just allow the manufacturers of automobiles to sell parts to us and leave the middleman out so that way when we have a question simple like how would I test my fuel pump to see if it's bad? Then maybe we could get a better answer then well I'm not a mechanic I wouldn't be allowed to tell you that. Because some people don't want to always go to mechanic because they can't afford those things. If we all throw our hands up in the air and pass it off to the next person then we don't need middlemen. We just need the people who designed and manufactured whatever it is we are working on so we can get the proper answer from a licensed certified person. Maybe the people who deal in these automobile parts should be licened and certified in auto mechanics so that way they can give a better description and opinion to people when they ask questions. I like people with a real world experience someone who can give advice without making a definitive absolute resolution. Thank you

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer services on weekends?

Yes, the store operates on Saturdays from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.