Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dixie Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 447-5600.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
852 reviews
5 stars
441
4 stars
174
3 stars
118
2 stars
45
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were described as rude and unprofessional.
Store Cleanliness
Concerns raised about cleanliness and organization of the store and parking lot.
Product Availability
Generally well-stocked with a variety of auto parts, but some customers reported discrepancies with online inventory.
Staff Training
Inconsistent staff training noted, with some employees providing excellent service while others lacked knowledge.
Pricing
Prices considered reasonable by some, but others found them to be overpriced compared to competitors.
- ATAngela Tellis3 days ago5.0Talk about going over and BEYOND the call of service! I cannot say enough about Scott and others at this Autozone location. It feels so GOOD to be treated like you’re valued, respected and honestly cared about. If I could give 10 Stars I would! If you want help in whatever situation you’ve found yourself in due to car trouble…LOOK NO FURTHER, you will find help here!
- THTimothy HornOct 25, 20251.0Well the problem I have with this place and many other places, AutoZone sales auto parts. Correct they are not mechanics. However when they wash their hands of a question like they were doctors prescribing pain pills. It makes me wonder why don't we just allow the manufacturers of automobiles to sell parts to us and leave the middleman out so that way when we have a question simple like how would I test my fuel pump to see if it's bad? Then maybe we could get a better answer then well I'm not a mechanic I wouldn't be allowed to tell you that. Because some people don't want to always go to mechanic because they can't afford those things. If we all throw our hands up in the air and pass it off to the next person then we don't need middlemen. We just need the people who designed and manufactured whatever it is we are working on so we can get the proper answer from a licensed certified person. Maybe the people who deal in these automobile parts should be licened and certified in auto mechanics so that way they can give a better description and opinion to people when they ask questions. I like people with a real world experience someone who can give advice without making a definitive absolute resolution. Thank you
- TMTania MendozaOct 19, 20251.0Definitely the worst auto parts location in the city. But it was our only option since our car was down. They are very unprofessional, dirty parking lot, weekend staff isn't properly trained and the weekend manager definitely needs to attend some business courses. Cz obviously there's no professionalism in how they treat or speak to their loyal customers. As a customer service professional for 15 years. I would be terminated for operating a business the way this location does. So I'll definitely be taking an Uber or a Lyft to a better location next time.
- MPMarlon PicoOct 13, 20255.0Experiencia y actitud es lo que los caracterisa muy buen equipo.
- CCcalland 7112 (A. Calloway)Sep 18, 20254.0Well I can't say I use them more than their competitors. They may see me more. But I try to do a price comparison.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer services on weekends?
Yes, the store operates on Saturdays from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Louisville, KY?
The store is located at 3940 Dixie Hwy, Louisville, KY 40216, United States.
What types of automotive brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone offer in-store pickup and same-day delivery?
Yes, AutoZone provides both in-store pickup and same-day delivery services.
What automotive products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
How can I contact AutoZone Auto Parts for customer service?
You can reach customer service by calling (502) 447-5600 or emailing customer.service@autozone.com.
Is there an AutoZone nearby that customers might visit along with this location?
Yes, there is another AutoZone nearby which also offers automotive parts and accessories, useful for additional shopping needs.
Are there dining options near AutoZone Auto Parts in Louisville?
Yes, nearby dining options include Dixie Chicken, a chicken and American fast food restaurant, and Captain D's, a seafood fast food restaurant, perfect for grabbing a meal before or after your visit.
What other services or amenities are available near AutoZone Auto Parts for health and wellness?
Nearby health and wellness options include The Professional Centre for medical and event planning services, Dentist offices for dental care, and Choices Counseling for mental health support.