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AutoZone Auto Parts

4.2
(491 reviews)

Business Details

5805 Bardstown Rd, Louisville, KY
40291, United States
(502) 239-4441
https://www.autozone.com/locations/ky/louisville/5805-bardstown-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Bardstown Rd in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 239-4441.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5805 Bardstown Rd, Louisville, KY
40291, United States

Hours

Reviews

4.2
491 reviews
5 stars
293
4 stars
105
3 stars
45
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to assist, particularly highlighting employees like Troy and Darius.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were also complaints about poor customer service from some employees, indicating inconsistency in staff performance.

Installation Services

Several customers appreciated the quick installation services provided by staff, especially for batteries and wiper blades.

Store Management

Some reviews mentioned effective management and staff coordination, while others pointed out issues with specific employees' attitudes.
  • CM
    Cara McGuirk
    Feb 24, 2026
    5.0
    Shout out to Antonio! I had issue with a battery that I purchased and he fixed it promptly. He replaced battery for me in the freezing cold like it was no big deal. I appreciate his kindness and awesome customer service.
  • DB
    drewski barringer
    Feb 18, 2026
    5.0
    Tara and joshua did amazing!! i would definitely recommend stopping here for any car parts or questions!! they went above and beyond!!
  • MS
    Michael Smith
    Feb 17, 2026
    5.0
    Came there Saturday for wiper blades. Asked manager if he could help install them. He didn't hesitate. Just great customer service. As usual
  • T1
    thear 111
    Feb 10, 2026
    5.0
    I would like to give a shout out to Summer that works at this AutoZone here in Fern Creek. I have been there twice recently, and on both occasions she immediately knew what I was talking about almost before even asking the problem. Not only was she professional enough to know my issues quickly and effectively, she also walked out to my car and installed what I needed within 2 minutes. She really knows what she's doing, great employee that you have there
  • GG
    Gig
    Feb 2, 2026
    5.0
    The staff and manager at this store are the best. I purchased a battery in November 2025. This particular unit did not perform to anyone’s expectation. The battery was exchanged for like kind in January, and it performed well until the cold weather at the end of the month. The first weekend in February was extremely cold and the new unit failed too. The manager made a quick phone call and got approval to exchange the battery. I purchased originally for a higher grade longer warranty unit. Tara and the gang did not leave me OUT IN THE COLD. They explained my options and got me back in operation in just a few minutes.

Brand Certified Facts from AutoZone Auto Parts

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Certified March 01, 2026Yext Knowledge Graph
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