AutoZone Auto Parts

4.2
481 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Bardstown Rd in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 239-4441.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5805 Bardstown Rd, Louisville, KY
40291, United States

Hours

Reviews

4.2
481 reviews
5 stars
286
4 stars
105
3 stars
45
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Troy and Darius for their exceptional service.

Knowledgeable Staff

Numerous reviews noted the staff's expertise and ability to assist customers with their automotive needs.

Mixed Experiences

While many customers had positive interactions, some reported poor service and unhelpful attitudes from certain employees.

Product Availability

Customers frequently mentioned that the store is well-stocked and usually has the parts they need.

Installation Services

Several reviews highlighted the convenience of on-site installation services provided by staff, which customers appreciated.
  • NG
    Neneh Gaye
    5 days ago
    5.0
    The guy was very helpful, luv this place. Staff are nice
  • TM
    Tammie Mills
    Nov 8, 2025
    5.0
    So glad to have met Troy. Great customer service, very friendly and knowledgeable. Definitely making this my go to store.
  • TC
    Tulasha chhetri
    Sep 13, 2025
    1.0
    I visited the AutoZone on Bardstown Road to have my battery changed, and the first employee I spoke with told me they couldn’t change it at that time. I then spoke to another employee (possibly a supervisor) outside, and he immediately said they could do it. He went inside and asked the first employee to change the battery — and there were no other customers waiting. Thanks to the supervisor for stepping in and getting it done. Unfortunately, the first employee, Kyle B., came across as lazy and unwilling to help. This was very disappointing and not the level of service I expect from AutoZone.
  • AL
    Andy Lundberg
    Sep 4, 2025
    5.0
    Y'all, I have to tell you, AutoZone really knocked it out of the park this morning! I was at the Bardstown road location in Louisville KY in Fern Creek and it was raining cats and dogs! My wiper blades were not cutting it, so AutoZone to the rescue. Troy caught me as soon as I entered and asked me what I needed. " Just some wiper blades" I replied. Then I proceeded to the Book to look up my blade sizes. Troy stopped me right there and said he could look them up for me! Then he selected some and not only that, he installed them, in the rain!!! Look y'all, I can install wipers, but these days this kind of service is unheard of. Troy was so helpful and kind, the manager even came out to help! I took their photos and they said they didn't mind. Drop in and see how much Troy can help you!
  • JS
    Jose Body Shop
    Sep 2, 2025
    5.0
    Buena

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on weekends? If so, what are the hours?

Yes, AutoZone Auto Parts is open on Saturdays from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.