Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Preston Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 968-9399.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
613 reviews
5 stars
366
4 stars
123
3 stars
55
2 stars
20
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of attention.
Speed of Service
Many customers noted slow service, with some expressing frustration over long wait times.
Product Availability
Customers appreciated the variety of parts available, but there were complaints about receiving the wrong items.
Management Issues
Several reviews highlighted poor management practices, including rude behavior and lack of support for staff.
Bilingual Service
There were comments indicating that language barriers affected service quality, particularly for non-Spanish speakers.
- LRLuis M RamosNov 16, 20255.0Todo organizado y limpio encontré lo que buscaba
- WMwayne monroeNov 14, 20255.0Great store and very friendly. A lot of help getting back on my trip as I was just passing through.
- ESEllen SpencerNov 14, 20255.0I was coming down to see my sister in Louisville and we were driving around seeing the sites and my car was loosing power. Luckily we saw an auto zone store. I pulled in and it was my battery. These people were amazing! Courteous kind and professional. Thanks again for putting my new battery in!
- YCYerlin CeperoNov 12, 20251.0I asked him to connect the computer and he didn't know how to do it, and besides, he couldn't explain what was wrong with the car. Very bad service.
- MBMaria BrittOct 15, 20255.0Thomas did great job making sure I got what I needed and fixed up before leaving, he did great so did the manager! Thank you guys a bunch!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Louisville, KY is open from 7:30 AM to 10:00 PM Monday through Friday.
Is AutoZone Auto Parts open on Sundays?
Yes, on Sundays AutoZone opens at 8:00 AM and closes at 9:00 PM.
What types of services does AutoZone Auto Parts offer regarding order fulfillment?
They offer in-store pickup and same-day delivery services for customer convenience.
Can I pick up my online order from the store at 8215 S Preston Hwy?
Yes, AutoZone provides in-store pickup for items purchased online at their Louisville location.
What automotive brands are available at AutoZone Auto Parts on S Preston Hwy?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Louisville for customer service?
You can call them at (502) 968-9399 or email customer.service@autozone.com for assistance.
What products can I find at AutoZone Auto Parts on S Preston Hwy?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What nearby dining options are available close to AutoZone Auto Parts?
Nearby you can find dining options such as McDonald's, A Toda Madre Comida Urbana Mexicana, A&W Restaurants, Long John Silver's, and El Tropico Bar Restaurant for a variety of fast food and restaurant experiences.
Are there any fitness or outdoor activity centers near AutoZone Auto Parts?
Yes, Scheller's Fitness & Cycling is nearby, offering fitness and exercise equipment as well as kids' recreation and party services.
What financial or service centers are close to AutoZone Auto Parts?
Close to AutoZone are services like Cash Tyme for payday loans, CheckSmart for check cashing and tax services, and Western Union for money transfer services.