Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Preston Hwy in Louisville, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Louisville, KY or call us at (502) 964-5775.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
674 reviews
5 stars
380
4 stars
142
3 stars
62
2 stars
21
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness while others were criticized for rudeness and lack of knowledge.
Staffing Issues
Customers noted that the store is often understaffed, leading to long wait times and inadequate assistance.
Product Availability
There were complaints about inventory discrepancies, with customers frequently finding that items listed as in stock were not available in-store.
Bilingual Assistance
Some customers felt that non-Spanish speakers received inadequate service, highlighting a language barrier in customer interactions.
Positive Experiences
Several customers reported positive interactions with specific employees who provided excellent service and assistance.
- AZAmarelis Infante Zamora2 days ago5.0Excellent service! Roy Pulido who helped me change my car battery was very professional, knowledgeable, and kind. He took the time to explain everything, worked efficiently, and made sure the battery was installed correctly. I really appreciate his help and great customer service. Highly recommended!
- DBdoug bowlingDec 31, 20255.0My mechanic told me that my muffler fuse was bad and he couldn't find my brand so I went there and they told me they had several in stock
- BJBai JoDec 21, 20251.0Worst experience I have had with AutoZone cashier or employee on the clock barley knew what I needed hung up on me when they didn't understand what I was asking which was simply a price on a part and how many pieces it included had no idea how to give me any of that information.
- LSlouis serapigliaDec 20, 20254.0Good parts selection and prices but store is understaffed. Overall a good place if you have time.
- TBTabitha BishopDec 16, 20255.0Jonathan was super helpful even when their system was down & helped me find the parts I needed. He even helped me replace them. Very kind, efficient, & friendly.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services.
Where is AutoZone Auto Parts located in Louisville, KY?
The store is located at 6231 Preston Hwy, Louisville, KY 40219, United States.
What types of auto parts and brands does AutoZone Auto Parts offer?
AutoZone offers a variety of auto parts including brake pads, car batteries, and accessories featuring brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can reach customer service by phone at (502) 964-5775 or by email at customer.service@autozone.com.
Does AutoZone Auto Parts offer curbside pickup?
Yes, curbside pickup is available at AutoZone Auto Parts.
What nearby retail or automotive stores are close to AutoZone Auto Parts on Preston Hwy?
Nearby you can find several other AutoZone locations, Goodwill retail stores, Mattress Center furniture stores, and Junior Tires dealerships.
Are there any healthcare providers near AutoZone Auto Parts?
Yes, nearby are healthcare providers such as Christopher Federico MD and Stephen P Lebder MD, both obstetricians and gynecologists in the area.
Can customers visit nearby educational centers when they come to AutoZone Auto Parts?
Yes, customers can visit The Excel Center - Kentucky, an educational institution nearby that offers elementary and high school education programs.
How can nearby places like Habana Blues Restaurant and Lounge complement my visit to AutoZone Auto Parts?
After shopping for auto parts at AutoZone, you can enjoy dining or entertainment at Habana Blues Restaurant and Lounge, a nearby tapas bar and dance club.